RULES FOR VISITING RIVIERA WATER PARK
Section 1. General provisions
1.1. These Rules (hereinafter referred to as the “Rules”) govern the relationship between a consumer - a person who intends to order or purchase, or who orders, purchases and uses services (goods) exclusively for personal, family and other needs not related to business activities (hereinafter referred to as “ Visitor") and the Limited Liability Company "Aquapark-Suvar" (hereinafter referred to as the "Contractor"), which provides services to Visitors on the territory of the Riviera Waterpark.
1.2. The rules are not a public contract or a public offer and are aimed at obtaining comprehensive information about the service provided and ensuring the security of the service.
1.3. Water park "Riviera" is a multifunctional complex of swimming pools and other water attractions, located at the address: Kazan, Fatykha Amirkhana Street, 1.
1.3.1. The territory of the Water Park includes:
- water-entertainment complex of the water park, including: water slides, wave and children's pools, splashdown pools, jacuzzi, "Lazy River" attraction, Captain Kids playground (Captain Kids) , Aquabar, sanitary and hygienic area (showers, foot baths, toilets, changing cabins and individual boxes for clothes), thermo-relaxation area (saunas, baths, plunge pool);
- summer terrace, including: water slides, splashdown pool and children's playground;
- area for the provision of catering services (cafes, bars);
- locker room area;
- medical office (first aid station);
- Water park foyer and cloakroom.
1.4. These Rules are binding for all Visitors without exception located on the territory of the Water Park. Before concluding a contract for the provision of paid services (that is, paying for a visit to the Water Park), the Visitor must carefully read these Rules. Receipt of a cash receipt and/or electronic bracelet confirms that the Visitor is familiar with these Rules, fully agrees with them and undertakes to comply with them, bearing the risk of adverse consequences in case of violation. When visiting the Water Park by an organized group of people, all members of the group, including the group leader, are responsible for compliance with these rules.
1.5. The rules of the Water Park, instructions (rules) for the use of water attractions on the territory of the Water Park are drawn up in accordance with the regulatory requirements of legal acts of the Russian Federation.
1.6. The Visitor himself bears responsibility for the consequences that arise on the territory of the Water Park due to ignorance and/or non-compliance with these Rules and/or instructions (rules) for using water attractions on the territory of the Water Park.
1.7. Information about the company name, location, operating hours of the Contractor, telephone numbers of managers are posted on the information stand (“Consumer Corner”), located at the entrance to the Water Park in a place convenient for Visitors to familiarize themselves with. The information stand also contains a list of services, a price list for services provided, these Rules, a Book of Reviews and Suggestions and other information required in accordance with the legislation of the Russian Federation.
1.8. These Rules establish the procedure for servicing (providing services) to visitors to the Water Park, mandatory safety, hygiene and other requirements for visitors, rights, obligations and limits of liability of the Water Park and visitors, conditions for the sale of tickets and the provision of additional services, prohibitions on visiting the Water Park, rules for visiting the Water Park by minors, rules for using the wardrobe, locker room and showers, requirements and recommendations for the use of swimwear, rules of behavior on water attractions and in the pools of the water park, rules for visiting the sauna, bathhouse and jacuzzi, rules for visiting the catering area of the Water Park, the procedure for providing visitors with pre-medical care, as well as the procedure for visitors in the event of emergency situations.
Section 2. General rules for using the services of the Water Park
2.1. The right to visit the Riviera water park (hereinafter referred to as the “Water Park”) is granted only to persons who have received an electronic bracelet.
2.2. Visitors have the right to be on the territory of the Water Park only during the established opening hours of the Water Park. The opening hours of the water park are indicated at the entrance, in the Consumer Corner, as well as on the company’s website. Visitors are required to vacate the Water Park building before its opening hours expire.
2.3. The time spent in the Water Park is controlled by the visitor independently.
2.3.1. For unused time, funds are not refundable to the visitor.
2.3.2. With the “Unlimited” tariff, the service of visiting the Water Park is considered to be provided in full from the moment the visitor leaves the water-entertainment zone through the turnstile, regardless of the time the Visitor remains on the territory of the water-entertainment zone.
2.4. Visitor entry to the Water Park stops 60 minutes before the end of its work. The water zone stops operating 30 minutes before the end of the water park. All visitors are required to leave the water area 30 minutes before the end of the water park and go down to the locker room.
2.5. The sale of services at individual tariffs is terminated in advance, taking into account the time required to provide the purchased service.
2.6. Visitors must treat each other with respect and not interfere with the recreation of other Visitors.
2.7. Professional photography and video shooting for commercial purposes is prohibited on the territory of the Water Park. It is prohibited to use images of the symbols (logo) of the water park, video and photographic materials for advertising or commercial purposes without permission from the water park administration. Only the Administration has the exclusive right to publish photographic materials and broadcast videos filmed in the Water Park.
2.8. In order to ensure public safety and prevent terrorist acts, visitors are required to present the contents of their personal belongings to the Water Park security service for inspection.
2.9. To ensure the safety of Visitors, they are subject to video surveillance throughout the entire territory of the Water Park (except for changing cabins, showers and toilets).
2.10. In accordance with Art. 32 of the Law of the Russian Federation “On the Protection of Consumer Rights” and Article 782 of the Civil Code of the Russian Federation for services provided, the Water Park does not return money.
2.11. Visitors must comply with the requirements of the Water Park employees regarding ensuring safety, maintaining order and cleanliness in the Water Park territory.
2.12. If it is impossible to use the attractions due to unforeseen technical problems, prices will not be reduced for the duration of your stay in the Water Park.
2.13. In case of unforeseen, emergency or emergency situations, visitors are required to leave the Water Park immediately.
2.14. Visitors are prohibited from entering any technical and service premises equipped with a “No entry” or “Office premises” sign. Visitors who enter such premises bear full responsibility for malfunctions and accidents that occur in this area.
2.15. The administration has the right to suspend the sale of tickets if the standard for the presence of people in the Water Park is exceeded.
2.16. The number of sun loungers, umbrellas, special means for descent (inflatable rings), life (swimming) vests, luggage for storing valuables provided free of charge is limited, therefore the Administration does not accept claims of inconvenience associated with this.
2.17. Any advertising, trade or commercial activity not approved by the administration is prohibited on the territory of the Water Park.
2.18. Visitors are prohibited from using furniture located throughout the entire territory of the Water Park for other purposes.
2.19. The area where a paid additional service is provided may be limited to other Visitors.
2.20. The administration has the right to suspend the operation of the summer terrace (restrict access for visitors, organize a mandatory exit for visitors from the territory of the summer terrace, etc.) due to changes in weather and climate conditions that prevent the safe use of water attractions.
2.21. Additional paid services are provided on the territory of the water-entertainment complex of the Aquapark: fish peeling, photographer services, massage services (hereinafter referred to as additional paid services). The cost of these services is not included in the price of the ticket to the Water Park and is paid separately.
2.21.1. Additional paid services are provided by:
- IP Shipilova Anna Borisovna, INN 501810207601 OGRNIP 317502900033161: fish peeling, photographer services;
- self-employed Mentyukov Evgeniy Anatolyevich: massage services.
2.21.2. Aquapark-Suvar LLC is not responsible for the quality and volume of additional paid services provided.
2.21.3. The cost of additional paid services is established by individual entrepreneur A. B. Shipilova and E. A. Mentyukov.
2.21.4. Visitors to the Water Park have the right to pay for additional paid services using an electronic bracelet.
Section 3. Prohibition on visiting the water park
3.1. Persons of all age categories have the right to visit the Water Park, except for the exceptions provided for in these Rules.
3.2. Visiting the Water Park is prohibited:
- persons suffering from infectious, acute viral, contagious skin and venereal, fungal diseases; open wounds and any other diseases that may pose a threat to the health of other visitors, as well as in the event that visiting the Water Park and/or using water attractions may pose a threat to the health of the Visitor himself;
- persons suffering from cardiovascular, mental diseases (posing a threat to others), with emergency surgical pathology;
- persons with open, infectious wounds, aseptic dressings, suffering from furunculosis, conjunctivitis, helminthiases;
- persons during exacerbation of chronic diseases;
- persons prone to allergic reactions;
- persons under the influence of alcohol, as well as persons under the influence of narcotic, psychotropic or other intoxicating substances;
- persons whose behavior may pose a threat to the order, safety, hygienic condition of the water park or contradicts the rules of behavior accepted in society;
- persons with other medical conditions that pose a risk to personal health and safety, as well as to the health and safety of other visitors;
- persons who do not have an electronic bracelet;
- persons under 17 years of age inclusive, unaccompanied by adults.
Visitors to the Water Park who violate the prohibitions specified in this paragraph bear full responsibility for damage caused to their health, the health of other visitors and related material costs.
3.3. When visiting the Water Park, the Visitor is recommended to have a medical certificate (permission to visit the pool) and present it to the Water Park employees upon request. In the absence of a medical permit, the Administration of the Water Park reserves the right to require the Visitor to contact the medical staff of the Water Park for the purpose of conducting medical control, as a result of which the Visitor and/or the person accompanied by him may be denied use of the services of the Water Park.
3.4. Visiting the Water Park with animals, insects, and plants is prohibited.
Section 4. Procedure for payment for services. Electronic bracelet, its purpose and use
Cost of services. Tariffs
4.1. The following tariff policy applies in the Water Park:
- for children under 4 years of age inclusive and/or height up to 120 centimeters inclusive, entry to the Water Park is free,
- for children aged 5 to 12 years, a child ticket is purchased
- The preferential category includes children aged 13 to 17 years inclusive, as well as children taller than 150 cm, people with disabilities, students, pensioners and SVO participants. To purchase a ticket at a reduced rate, these persons are required to present the relevant documents - pension certificate, student card, etc.
- An adult ticket is purchased by persons who are already 18 years old at the time of visiting the Water Park.
4.2. The cost of Water Park services is established by the Price List, approved by the director of Aquapark-Suvar LLC. Ticket prices are indicated at the Water Park box office and on the website.
4.3. Tickets can be purchased at the box office located in the Aquapark. The visitor is obliged to pay for the services of the Water Park in the amount of 100% according to the current price list.
4.4. Information about the Water Park's promotions is located at the reception desks and on the website.
4.5. Ticket sales may be temporarily suspended due to technical problems or when all storage lockers are occupied.
4.6. Due to technical problems, during various events, for other important reasons, the use of certain services in the Water Park may be temporarily prohibited: jacuzzi, water attractions, swimming pools, baths, etc.
4.7. Additional paid services on the territory of the Water Park include:
- food in cafes and bars of the Water Park;
- massage services;
- peeling with fish;
- photographer services;
- other types of services approved by the Administration.
4.8. For exceeding the time limit in the Water Park (time that was not paid for when purchasing an electronic bracelet), the calculation is made as follows:
- exceeding the paid time of stay in the water park (for tariffs 6 hours, 4 hours and 2 hours) is paid according to the price list approved by the Administration of the water park;
- the fee is calculated according to the rates in effect at the time of visiting the Water Park and is payable at the ticket office at the exit.
4.9. If a visitor is unable to pay for additional time spent or services provided, money will be collected from him in the manner established by the legislation of the Russian Federation.
Procedure for purchasing a ticket.
Before purchasing a ticket, the Visitor must read these Rules and decide for himself whether he is ready to receive the services of the Water Park under the conditions specified in these Rules.
4.11. When purchasing a ticket, at the request of the staff, the person/visitor must present a document proving his identity and age.
4.12. When purchasing a ticket, the cashier gives the Visitor a cash register receipt and an electronic bracelet. The cash receipt must be retained by the Visitor until the end of the visit to the Water Park.
4.13. Before receiving an electronic bracelet, the visitor is required to fill out a receipt confirming that he has read and followed these rules and responsibility for children. If you refuse to fill out the specified receipt, the Water Park services cannot be provided, the paid amount of money is returned to the person who paid for the ticket.
4.14. When receiving an electronic bracelet, a hotel guest must indicate his room number. In case of damage, loss or non-return of the bracelet, the Visitor is liable in accordance with these Rules.
4.15. A hotel guest whose room rate includes free entry to the Water Park can visit the Water Park only once a day.
Electronic bracelet and payments inside the Water Park
4.16. The electronic bracelet is an entrance ticket to the territory of the Water Park for using the services of swimming pools and attractions, a key to a personal locker, as well as a means for ordering paid goods and services in the territory of the Water Park. All information about ordered goods and services is accumulated electronically in a single database of the Water Park and on a bracelet.
4.17. The electronic bracelet is the property of the Water Park and cannot be returned. that after completing the visit to the Water Park. The visitor is responsible for the safety and integrity of the electronic bracelet, which is worn on the wrist and presented to the Water Park employee upon his request. Transferring the electronic bracelet to other visitors is prohibited.
4.18. In case of loss of the electronic bracelet or its damage, the Visitor bears responsibility in accordance with these rules. The Visitor must immediately notify a representative of the Water Park Administration about the loss or damage of the electronic bracelet. Damage to the bracelet means any action or inaction of the Visitor, as a result of which the bracelet has lost its operational properties and cannot be used in the future.
4.19. If the Visitor has any questions regarding the procedure for using the electronic bracelet, he can contact the Water Park staff.
4.20. Payment in cash for services provided by Aquapark-Suvar LLC is prohibited in the Water Zone of the Aquapark.
4.21. The electronic bracelet issued to an adult Visitor upon purchase of an adult ticket of any tariff and an adult discounted ticket for the tariffs “Full day”, “6 hours”, “4 hours” and “2 hours”, in accordance with the established tariff scale, has a virtual limit on the cost of ordered goods and services (hereinafter referred to as the limit on the bracelet) in the amount of 10,000 (ten thousand) rubles 00 kopecks.
4.22. Ordering additionally paid services on the territory of the Water Park (clause 4.7 of these rules) is carried out by recording in the bracelet database the type, cost, and number of services ordered for a total amount not exceeding the limit on the bracelet. The use of an electronic bracelet to order additionally paid services constitutes the Visitor’s agreement with the type, cost, volume, procedure for the provision of such services and a demonstration of willingness to pay for them.
4.23. Payment for the used limit on the bracelet occurs at the surcharge counter in the locker room and at the exit from the Water Park. To determine the monetary amount of the used limit on the bracelet and payable by the Visitor as a fee for additionally paid services, the cashier applies an electronic bracelet to the reader, which records the monetary amount of the used limit.
4.24. In the event of purchasing goods and services using the limit on the bracelet in full, or if the limit on it is less than the cost of an additionally paid service that the Visitor wishes to purchase, he can restore the limit on the bracelet for the amount specified in paragraph 4.21. of these Rules, only after paying at the checkout for additional payments for the previously used limit on the bracelet.
Procedure for entering and exiting the Water Park
4.25. The paid time confirms the Visitor’s right to use the services of the Water Park for the entire time in accordance with the paid tariff. If a visitor who has already left the Water Park territory expresses a desire to re-enter the Water Park territory, he must purchase a new ticket.
4.26. A visitor visiting the Water Park at an unlimited rate loses the right to use the services of the Water Park when passing the turnstile at the exit. In this case, money for unused time cannot be returned to the visitor, and in order to visit the Water Park again, he must purchase an entrance ticket in accordance with the current tariffs.
4.27. After receiving the electronic bracelets, visitors must enter through the entrance terminal one at a time and present a cash receipt at the turnstiles. To pass through the turnstile, the visitor must bring the bracelet to the reader located at the entrance. The calculation of the time spent in the Water Park begins from the moment the visitor is issued a cash register receipt and ends at the moment the visitor brings the bracelet to the reader and gives the bracelet to the cashier when leaving the Water Park.
4.28. Upon receipt of the electronic bracelet, the Visitor is obliged, without leaving the cash register, to visually inspect it and make sure that there is no damage. The Visitor's claims regarding damage to the bracelet after it has left the cash register are not accepted or considered by the Administration.
4.29. When leaving the Water Park, the Visitor hands over the electronic bracelet to the cashier at the exit turnstile. The cashier checks the size of the used limit on the bracelet and informs the Visitor of the cost of additionally paid services ordered and received by the latter. The visitor is obliged to immediately pay the cost of these services at the Water Park cash desk. In case of refusal to pay for the services specified in this paragraph, the Water Park has the right to use the methods provided for by current legislation to protect its rights. For the cost of late paid services, a penalty is charged in the amount of 1% of the cost of unpaid services per day.
Section 5. General rules of conduct for visitors in the water park
5.1. Prohibitions and restrictions for visitors to the water park:
5.1.1. Visitors are prohibited from bringing personal inflatable rings and other special swimming equipment to the water park, with the exception of special children's vests.
5.1.2. It is prohibited to bring any glass products into all areas of the water park, including dishes, containers, and other dangerous objects, as well as to remove soap, shampoos, lotions and other cosmetics from the shower area. Visitors are prohibited from using glass containers and utensils outside bars and cafes, the fragments of which, if broken, can cause harm to visitors.
5.1.3. In order to comply with sanitary and hygienic standards, it is prohibited to consume food and drinks in places not directly designated for this purpose, including in water park pools, saunas, bathhouses, etc.
5.1.4. Visitors are prohibited from entering the water area of the Water Park (outside the locker room) with packages, bags, etc.
5.1.5. The following is prohibited throughout the Water Park: smoking tobacco products (cigarettes, cigars, cigarillos, cigarettes, hookahs, etc.), using electronic smoking devices, as well as smoking mixtures and smoky substances, except in a specially designated area.
5.1.6. Throughout the entire territory of the Water Park, the use by Visitors of non-smoking tobacco products, that is, those intended for sucking, chewing or snorting, is prohibited.
5.1.7. Visitors are prohibited from bringing hookah products to the Water Park.
5.1.8. In order to comply with sanitary and epidemiological standards, and also due to the fact that the conditions in the water and entertainment area of the Water Park (increased temperature and air humidity) do not meet the requirements for storing food products, it is prohibited to bring food and drinks into the water and entertainment area of the Water Park , except for special children's food packaged in plastic containers.
5.1.9. It is prohibited to bring firearms, gas, pneumatic and bladed weapons, piercing and cutting objects, as well as explosive and flammable, toxic and strong-smelling substances into the Water Park.
5.1.10. Any type of discrimination and disrespect due to differences in nationality, religion, age, social status or other characteristics is strictly prohibited on the territory of the Water Park.
5.1.11. Visitors are prohibited from being in the decoration area, climbing onto the railings of platforms, terraces, climbing pipes, handrails, pool sides, curbs, railings, etc., riding on railings and handrails, and climbing on steel structures.
5.1.12. Visitors are prohibited from violating generally accepted norms of behavior (morality and ethics).
5.1.13. Visitors are prohibited from littering and violating the sanitary and hygienic conditions of the water park (throwing out garbage, spitting on the floor, throwing chewing gum, etc.).
5.1.14. Visitors are prohibited from using any vandalism against the equipment, property and plants of the Water Park.
5.1.15. Visitors are prohibited from using all water slides, the Slow River attraction, other attractions, swimming pools, saunas and steam baths, as well as Jacuzzis and swimming pools while under the influence of alcohol, drugs, toxic substances, or under the influence of psychotropic and other intoxicating substances.
5.1.16. To avoid falls and injuries, visitors are prohibited from running, shouting, pushing, whistling, calling for help unnecessarily, misleading other visitors and the Water Park staff. When moving around the territory of the Water Park and along the stairs, Visitors are required to hold on to the provided handrails and railings.
5.1.17. Pregnant women are prohibited from using the rides. They should visit the sauna and bathhouse only after consulting a doctor.
5.1.18. Visitors are prohibited from bringing and using mobile phones, products for video and sound reproduction, video and photo shooting and other items in the water entertainment and thermal relaxation areas, the parts and fragments of which, if broken, can cause harm to visitors.
5.1.19. Persons under 18 years of age are prohibited from consuming alcoholic beverages on the territory of the water park.
5.1.20. Visitors are prohibited from pouring water or other liquid onto electrical installations located on the premises of the Water Park.
5.1.21. Visitors (accompanying persons) are prohibited from leaving children unattended.
5.1.22. It is prohibited to use water attractions (slides, pools, etc.), baths, saunas, plunge pools and Jacuzzis of the Aqua Park. Visitors with cardiovascular and psychoneurological diseases, diseases of the spine and musculoskeletal system, other diseases, as well as persons with medical or other contraindications.
5.1.23. Visitors are prohibited from ignoring depth instructions. not swimming pools, instructions and rules for using slides and other attractions (in case of misunderstanding, please contact the instructors for clarification).
5.1.24. To prevent injury, Visitors are prohibited from swimming with their hair down.
5.1.25. Visitors are prohibited from using attractions that are not working.
5.1.26. Visitors to the Water Park are prohibited from leaving their shoes in such a way that they create obstacles for other visitors and staff when moving inside the water area while using the swimming pools, attractions, and water slides.
5.1.27. Visitors who do not have swimming skills are prohibited from going down the slides and using the pools. The Administration is not responsible for the safety of such Visitors if they violate this Rule. Persons over 18 years of age bear full responsibility for themselves and for minors who came with them.
5.1.28. Visitors are prohibited from using waterproof cameras, underwater cameras, as well as any kind of photo and video equipment, or mobile phones for filming while going down the water slides.
5.1.29. Visitors are prohibited from jumping from the sides into swimming pools (fonts), Jacuzzis, and splashdown areas of slides.
5.1.30. Visitors are prohibited from bringing their own entertainment equipment.
5.1.31. Visitors are required to comply with other prohibitions (restrictions) provided for by these Rules.
5.2. Responsibilities of water park visitors:
5.2.1. A visit to the Water Park requires physical effort and activity from visitors. Before visiting the Water Park, visitors must assess their physical abilities and swimming ability. Compliance with all rules, guidelines and instructions (pictograms) of specific attractions will prevent harm to health.
5.2.2. Before concluding a contract for the provision of paid services (that is, paying for a visit to the Water Park), the Visitor must carefully read these Rules and current tariffs;
5.2.3. Before using water attractions, the Visitor must familiarize himself with the safety rules and procedures for their use, as well as independently assess the degree of risk and possible consequences. Visitors can obtain the necessary information about safety rules and the procedure for using attractions from the Water Park instructors, from these rules, as well as the rules and instructions (pictograms) of specific water attractions.
5.2.4. Visitors who cannot swim are required to wear special swimming vests. When entering the pool, the Visitor is obliged to carefully study the information plate (rules of use) of this pool, and independently assess the degree of risk and possible consequences.
5.2.5. The visitor is obliged to comply with these rules, the requirements of the instructors, the rules and instructions (pictograms) of specific water attractions on the territory of the Water Park.
5.2.6. Visitors must comply with the requirements of the Water Park employees regarding ensuring safety, maintaining order and cleanliness in the Water Park territory.
5.2.7. Visitors must treat each other with respect and not interfere with the recreation of other Visitors.
5.2.8. In order to ensure public safety and prevent terrorist acts, visitors are required to present the contents of their personal belongings to water park security for inspection.
5.2.9. If theft or damage to a visitor’s property is detected, the visitor is obliged to immediately notify the Water Park staff.
5.2.10. In case of unforeseen, emergency or emergency situations, visitors are required to leave the Water Park immediately.
5.2.11. Visitors must move around the Water Park only along special paths, holding the handrails; being in the decoration area is strictly prohibited.
5.2.12. In case of the slightest ailment or injury, the Visitor is obliged to contact the Water Park medical center.
5.2.13. The visitor is obliged to keep the receipt for paid services, deposited funds (advance payment) until leaving the Water Park.
5.2.14. When visiting the water park, the Visitor is obliged to treat the property of the Water Park with care.
5.2.15. The visitor is obliged to throw garbage only into special containers provided for this purpose.
5.2.16. When using the services of the water park, the visitor is required to hold on to the handrails provided by the design of the pools and/or attractions, stairs, bridges and passages.
5.2.17. When leaving the water park, the Visitor is required to hand over the electronic bracelet.
5.2.18. The visitor is required to wear an electronic bracelet on his wrist and present it to the Water Park employee upon request.
5.2.19. Visitors are required to fulfill other duties provided for in these Rules.
5.3. Rights of water park visitors:
5.3.1. Visitors can use the chairs and sun loungers located in the entertainment area.
5.3.2. If any uncertainty arises regarding the use of the Water Park services, Visitors have the right to contact the responsible employees of the Water Park to provide the necessary information
5.3.3. The visitor, at his own discretion, has the right to terminate the session early and leave the Water Park. If the paid time is not used in full, no monetary refund will be given.
5.3.4. All Visitors to the Water Park have the right to receive first aid.
5.3.5. Visitors may exercise other rights provided for in these Rules.
5.4. Recommendations for water park visitors:
5.4.1. The administration recommends that visitors planning to visit the Water Park make sure that their health condition allows them to use the services provided there. The visitor himself bears responsibility for the negative consequences associated with non-compliance with this recommendation.
5.4.2. Visitors are not recommended to bring expensive and valuable items into the Water Park (jewelry, chains, rings, pendants, bracelets, mobile phones, photo and video equipment, etc.), which may deteriorate when exposed to moisture or may be lost and/or damaged.
5.4.3. Visitors are not recommended to use the services provided in the Water Park while wearing jewelry of any kind or other jewelry that may harm the visitors themselves and/or the Water Park equipment.
5.4.4. Use of the wave pool and Paradise Land pool is recommended only for persons with good swimming skills.
5.4.5. The administration recommends refraining from visiting the Water Park:
- pregnant women;
- persons with infants;
- persons with hypersensitivity of the skin to chlorinated water and chlorine-containing elements;
- those with recent injuries, undergoing treatment or undergoing rehabilitation, who cannot bear the overloads that occur during acceleration;
- with other diseases that may worsen while using water attractions and swimming pools.
5.4.6. The administration recommends that people with hypersensitivity to high temperatures, high blood pressure, poor health, pregnant women, people suffering from acute infectious and other diseases, diseases of the cardiovascular system, hypertension, coronary disease, and others refrain from visiting the sauna and steam baths. also having medical contraindications.
5.4.7. In order to prevent possible poisoning from chlorine-containing reagents, the water park administration recommends not drinking (swallowing, consuming) water from water attractions, including swimming pools.
5.4.8. The administration recommends that Visitors carry a medical certificate (permission to visit the pool) to present it to the Water Park staff if necessary.
Section 6. Rights and obligations of the Water Park Administration
6.1. The Water Park administration has the right:
6.1.1. do not allow persons under 18 years of age into the territory of the Water Park unless accompanied by an adult;
6.1.2. do not allow into the Water Park persons whose behavior may disrupt the order of the Water Park, pose a danger to other visitors, the hygienic condition of the Water Park and/or contradict accepted social norms of behavior;
6.1.3. do not allow persons into the Water Park who do not agree to comply with these Rules, safety precautions for attractions and generally recognized standards of behavior and morality;
6.1.4. prohibit access to the territory of the Water Park to persons falling under the criteria specified in clause 3.2. and clause 3.4. these rules;
6.1.5. remove from the Water Park visitors who violate the rules of the Water Park, who do not comply with the warning signs located on the territory of the Water Park, the requirements indicated on the signboards, and who do not follow the instructions of the staff. In this case, the visitor’s money will not be refunded.
6.1.6. stop (suspend) the operation of any attraction (all attractions), saunas, jacuzzi or the entire Water Park, in the following cases: sanitary treatment of the Water Park (according to the requirements of SanPin), scheduled maintenance or routine repairs, technical breaks related to the design features of the equipment, emergency situations , independent of the Administration, related to ensuring the safety of visitors, when the standard for the presence of people in the water park is exceeded, in the event of force majeure circumstances, which include natural (floods, earthquakes), man-made (equipment breakdowns, power outages), strikes, wars, actions of state authorities and management or other circumstances beyond the control of the Administration that make it impossible to provide visitors with the services of the Water Park;
6.1.7. stop accepting payments and access of visitors to the territory of the Water Park in the event of special events, including the rental of the water park as a whole;
6.1.8. To ensure the safety of visitors, conduct a visual inspection of personal belongings.
6.2. The administration of the Water Park is obliged to:
6.2.1. provide complete and reliable information about the procedure for providing services and their cost;
6.2.2. in order to ensure the safe stay of visitors on the water, organize the placement, training and permanent presence of Water Park personnel in the area where visitors are located;
6.3.3. To provide services, use only those consumables and equipment that meet safety requirements in accordance with established standards.
6.3.4. provide services to visitors in the Water Park in compliance with the relevant requirements of regulatory acts of the Russian Federation and the provisions of these Rules.
Section 7. Rules for visiting the Water Park by minors
7.1. Children under 17 years of age inclusive have the right to visit the Water Park only when accompanied by adults who bear full responsibility for them and are responsible for their
safety, as well as for damage caused by them. An adult is a legally capable person over 18 years of age.
One adult adult can accompany no more than 8 children under 18 years of age. If there are 3 or more children under 11 years of age in a group, an adult can accompany up to 4 children.
7.2. Minors, that is, those under the age of 18, are not allowed to be in the Water Park without being accompanied by parents (persons replacing them) or persons carrying out activities with the participation of minors, including at night (from 11 p.m. to 6 a.m.).
7.3. Children under 120 centimeters tall are not allowed on all types of attractions, except for the special playground in the entertainment area and certain children's slides.
7.4. Responsibility for minors (children, teenagers) while they are on the territory of the Water Park lies entirely with the accompanying adults.
7.5. The person accompanying and (or) responsible for children is obliged to ensure that children are in life jackets or special (swimming) sleeves on the territory of the Water Park, and bears full responsibility for failure to comply with this paragraph of the Rules.
Children under the age of 14 years and/or up to 140 centimeters tall must wear swimming vests or special (swimming) sleeves on the territory of the Water Park, including in all pools, slides and other water attractions of the water park.
7.6. When a minor (child, teenager under 17 years of age inclusive) visits the Water Park, the parents or other person accompanying the minor (child, teenager) are responsible for their health, as well as their behavior and their compliance with these Rules.
7.7. When visiting the Water Park by a group of visitors, which includes minors, the group leader or group leader is responsible for compliance with the Rules for visiting the Water Park by minors.
7.8. Children are prohibited from playing unsupervised in swimming pools and on attractions.
Section 8. Rules for using the wardrobe
8.1. Before visiting the Water Park, the Visitor is required to hand over outerwear and outdoor shoes, folded in a bag, to the cloakroom. It is prohibited to enter the entertainment (water) area wearing street shoes.
8.2. Having handed over outerwear and shoes to the cloakroom, the Visitor receives a number (token) in return.
8.3. The following items are not accepted into the wardrobe: food, umbrellas, briefcases, bags, backpacks, briefcases, dirty things, as well as items with a persistent unpleasant odor. Gloves, hats, scarves, stoles, shawls, belts, etc. Products are handed over to the wardrobe exclusively in bags.
8.4. Visitors are prohibited from leaving documents, cash, payment cards, phones, PDAs, keys, jewelry, valuables, and other personal items in items checked into the cloakroom. Listed above, etc. It is recommended to leave valuables in storage rooms provided to Visitors free of charge. The Administration is not responsible for the loss of funds, loss and/or damage to any personal belongings of Visitors that are not subject to acceptance into the wardrobe in accordance with these rules.
8.5. After visiting the Water Park, the Visitor is obliged to pick up the items and shoes previously handed over to the wardrobe, returning the number. The Administration is not responsible to Visitors for the safety, integrity, and completeness of things after receiving them. from the wardrobe. The administration is not responsible for items that were not collected by Visitors from the wardrobe before the end of the current working day in the Water Park.
8.6. In case of loss of a number (tag), the cloakroom employee requires proof of ownership of the property deposited in the cloakroom in the presence of a security officer and a senior administrator. The delivery of this property to the Visitor is carried out after the Visitor provides original identification documents and draws up a receipt for receipt of the property.
Section 9. Rules for using the locker room, showers and toilets
9.1. After the wardrobe, the Visitor must go to the common locker room with changing cabins, change clothes, put things in a personal locker and close it in accordance with the instructions posted on the lockers. Opening the box is also carried out in accordance with the instructions. The use of locking devices other than those provided for in the design of lockers in the locker room is not permitted. The Administration reserves the right to dismantle non-original locking devices without the knowledge of the Visitor.
9.2. In case of loss of the bracelet, the automatic locker for storing clothes in the locker room is opened by the Administration, about which a report is drawn up.
9.3. The water park has changing cabins. Changing and undressing outside the designated cabins is prohibited.
9.4. It is prohibited to store items and substances prohibited by these Rules, as well as valuables, in lockers in locker rooms.
9.5. Due to the impossibility of ensuring proper storage conditions, as well as in order to comply with sanitary and hygienic standards, it is prohibited to store food products with damaged original packaging in personal lockers.
9.6. If difficulties arise with closing and/or opening a locker, visitors must immediately contact the Water Park staff.
9.7. If an unlocked personal locker with a visitor’s belongings is detected, the Water Park administration closes the locker with a service bracelet and places a control card on it.
9.8. Each visitor has the right to use no more than one locker for storing things.
9.9. Before entering and leaving the water area of the Water Park, the Visitor must take a shower and go through foot disinfection baths. It is not allowed to use any glass products (dishes, washing and cosmetic products in glass containers, etc.) in showers to avoid cuts.
9.10. It is prohibited to use various creams and ointments before visiting the Water Park.
9.11. Visitors are prohibited from disassembling and unscrewing taps and sprayers when visiting showers; break dispensers for soap, paper towels, toilet paper; take away any property.
Section 10. Requirements and recommendations for the appearance of visitors and the use of swimwear
10.1. Visitors are prohibited from being on the territory of the water entertainment area, summer terrace, thermo-relaxation area, catering services area, locker room area, medical room, showers and surcharge cash desks in underwear, street shoes, outerwear or without swimwear, including children.
10.2. On the territory of the Water Park, women must wear synthetic swimsuits, men must wear synthetic swimming trunks, and small children under 2 years of age must wear special waterproof diapers (diapers). Women are allowed a tight-fitting burkini. Cotton swimwear is not permitted.
10.3. Women are prohibited from being on the territory of the Water Park without the top of a swimsuit (topless).
10.4. To ensure personal safety, it is strictly prohibited to use the attractions and pools of the Water Park in swimsuits with hanging elements, laces, belts, protruding hard or metal objects, zippers, rivets, buckles, metal jewelry, etc.
10.5. When visiting the water park, it is strictly prohibited for Visitors wearing jewelry, chains, bracelets, watches, rings, earrings, hair clips, and other personal items to use the attractions and pools.
10.6. The administration warns that while using water attractions, swimsuits may become unusable. Claims regarding this matter will not be accepted. Swimwear is not refundable.
10.7. In order to prevent injuries on slippery surfaces and maintain personal hygiene, Visitors must wear replaceable shoes with rubber soles when moving around the Water Park, and rubber swimming caps when swimming in pools. When moving up stairs, Visitors are required to hold on to handrails and railings.
10.8. The administration is not responsible for clothes, shoes, documents, mobile phones, photo and video cameras, money, jewelry and other things of Visitors left or lost on the territory of the Water Park (with the exception of things left in storage rooms and wardrobes).
Section 11. Rules of conduct on water attractions of the water park
11.1. The territory of swimming pools, slides and other water attractions belongs to the high-risk zone. Visitors in this area are required to strictly adhere to the safety rules for using water attractions and using swimming pools.
11.2. The water park includes extreme, family and children's water slides; swimming pools designed for entertainment and free swimming, as well as other water attractions.
11.3. The order of passage of visitors to all attractions is regulated by the Water Park instructors.
11.4. Visitors are obliged to:
- before using water attractions, read the information that is located on stands with pictograms in front of each attraction and at the starting area;
- comply with the requirements and recommendations of attraction and swimming pool instructors.
11.5. Visitors are required to follow water safety rules.
11.6. Visitors wearing a pareo, loose-fitting burkini, beach dresses, T-shirts, and T-shirts are prohibited from using the attractions, as all these items of clothing will get wet, interfere with movement, and may get caught in the mechanisms of the water attractions.
11.7. It is prohibited for visitors with diseases of the cardiovascular system, musculoskeletal and vestibular systems, the presence of a prosthesis and/or absence of a limb, chronic diseases, those suffering from claustrophobia, nervous system disorders, pregnant women, persons with medical contraindications, disabled people, visually impaired and /or those with visual impairments, as well as sick people. In case of the slightest ailment or injury, the Visitor must contact the first aid point.
11.8. Parents and adult visitors accompanying children are required to monitor all children’s actions and not violate the rules for using the pools and other attractions of the water park.
11.9. When entering the pool/attraction, the Visitor is obliged to carefully study the information plate of this pool/attraction and independently assess the degree of risk and possible consequences.
11.10. Going down slides and using attractions while the Visitor has body piercings may in some cases lead to injury. In this case, the risk of injury falls entirely on the Visitor who did not remove jewelry and/or jewelry from the piercing sites.
11.11. The water park has the following weight and height restrictions:
11.11.1. Visitors whose weight exceeds 120 kilograms are prohibited from visiting all water slides, with the exception of the Anaconda slide, the total weight of which during descent is no more than 180 kg.
11.11.2. Children under 120 cm tall are not allowed on all water slides except children's slides.
11.11.3. Children under 140 cm tall are not allowed on particularly difficult rides: “Tornado”, “Black Hole”, “Dead Loop” and “Kamikaze”.
11.11.4. Adults over 140 cm tall are prohibited from using the slides in the children's area;
11.11.5. In cases where children violate the established rules and ignore the above restrictions, the adults accompanying them bear full responsibility for them.
11.12. Information on water slides
11.12.1. On the starting platforms there is information about the technical parameters of the attraction, restrictions on the descent, permitted safe methods of descent in the form of inscriptions and pictograms, as well as types of dangerous effects. There are Water Park employees and instructors on the launch platforms and splashdown areas. The visitor is obliged to unquestioningly comply with the requirements of the Water Park instructors.
The visitor can contact the instructor for more information.
11.12.2. List of water slides, their purpose, technical characteristics and types of hazardous effects:
11.12.2.1. Slides located in the water park building:
The Anaconda slide is designed for descent on a three-seater circle in the following variations:
- two adults and one child with a height of no more than 1m 40 cm,
- one adult and two children,
- two adults,
- one adult,
- three children with the height of one of them being at least 1m40 cm,
- two children with the height of one of them being at least 1m40 cm,
- one child with a height of at least 1m40 cm.
The slide ends at the reception forehead 0.25 m deep and 12.20 m long. Total Users' weight should not exceed 180 kg.
Technical characteristics:
- Capacity: 200-250 people per hour
- Function: high-speed sliding through the water inside the pipe.
- Water consumption: 442m3/hour.
- Descent pipe dimensions: diameter 1.372 m
- Start altitude: 19.00 m
- Track length: 98.13m +12.20m brake chute
- Average tilt angle: 10.24%
- Water surface area of the receiving chute: 16.47 sq.m.
- Water depth of the receiving chute: 0.25 m
- Water volume of the receiving chute: 4.12 m3
- Water temperature: 30 degrees. S
Children shorter than 1m20cm are prohibited from going down the slide.
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The Bermuda Descent slideis designed for descent on a single-seater circuit. The slide ends with a receiving chute 0.25 m deep and 12.20 m long. Permissible user weight is no more than 120 kg.
Technical characteristics:
- Capacity: 200-250 people per hour
- Function: high-speed sliding through the water inside the pipe.
- Water consumption: 442m3/hour.
- Descent pipe dimensions: diameter 1.372 m
- Start height: 19.00 m
- Track length: 95.69m +12.20m brake chute
- Average tilt angle: 10.47%
- Water surface area of the receiving chute: 16.47 sq.m.
- Water depth of the receiving chute: 0.25 m
- Water volume of the receiving chute: 4.12 m3
- Water temperature: 30 degrees. S
Children shorter than 1m20cm are prohibited from going down the slide.
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The Canyon slideis intended for descent - one rider without floating funds. The slide ends with a receiving pool 6.3 m long, 3.6 m wide, 1m deep. Permissible user weight is no more than 120 kg.
Technical characteristics:
- Capacity: 260-280 people per hour
- Function: high-speed sliding through the water inside the pipe
- Water consumption: 120 m3\hour
- Descent pipe dimensions: diameter 0.813 m.
- Start height: 3.60m.
- Track length: 27.28m +6.3m brake pool
- Average tilt angle: 13.49%
- Water surface area of the receiving chute: 22.68 sq.m.
- Reception pool water depth: 1m
- Water volume of the receiving pool: 22.68 m3
- Water temperature: 30 degrees. S
Children under 1m 20cm tall are prohibited from going down the slide
Children under 10 years of age are prohibited from going down the slide
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, ss pain, fractures, dislocations and etc.), drowning.
The Kamikaze slideis intended for descent - one person riding without floating craft. The slide ends with a receiving chute 0.20 m deep and long 24m.
Allowable user weight is no more than 120 kg.
Technical characteristics:
- Capacity: 250-300 people per hour
- Function: high-speed sliding through the water inside the pipe
- Water consumption: 100 m3\hour
- Descent pipe dimensions: diameter 0.813 m
- Start height: 22.00 m
- Track length: 71.5m +24m brake chute
- Average tilt angle: 24%
- Water surface area of the receiving chute: 16.8 m2
- Reception pool water depth: 0.20 m
- Water volume of the receiving pool: 3.36m3
- Water temperature: 30 degrees. S
Children under 1m 40cm tall are prohibited from going down the slide
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park specified in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The “Dead Loop” slideis intended for descent - one person riding without floating craft. The slide ends with a receiving chute 0.20 m deep and long 18m. Permissible user weight is no more than 120 kg.
Technical characteristics
- Capacity: 250-300 people per hour
- Function: high-speed sliding through the water inside the pipe
- Water consumption: 100 m3\hour
- Descent pipe dimensions: diameter 0.813 m
- Start height: 22.00 m
- Track length: 119.73m +18m brake chute
- Average tilt angle: 16%
- Water surface area of the receiving chute: 12.6 sq.m.
- Reception pool water depth: 0.20 m
- Water volume of the receiving pool: 2.52m3
- Water temperature: 30 degrees. S
Children under 1m 40cm tall are prohibited from going down the slide
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The Tornado slide is designed for descent on a two-seater circle of one person. The slide ends with a receiving chute 0.25 m deep and 15.51 m long. Permissible user weight is no more than 100 kg.
Technical characteristics:
- Capacity: 90-100 people per hour
- Function: high-speed sliding on a circle along the water inside the pipe
- Water consumption: 315m3/hour.
- Descent pipe dimensions: diameter 1.352 m
- Start height: 15.06 m
- Track length: 30.99m. + bowl with a diameter of 11.5 m. + 20.95 m. + braking chute 15.6 m.
- Average tilt angle: 23%
- Water surface area of the receiving chute: 20.93 sq.m.
- Water depth of the receiving pool: 0.25mb
- Water volume of the receiving pool: 5.24 m3
- Water temperature: 30 degrees. S
Children under 1m 40cm tall are prohibited from going down the slide.
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms on this new slide at Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The Black Hole slide is designed for descent on a two-seater circle one man. The slide ends with a receiving pool with a depth of 1.03 m. changing up to 0.3 m and length 10.54 m. Permissible user weight - no more than 90 kg.
Technical characteristics:
- Capacity: 150-200 people per hour
- Function: high-speed sliding on a circle through the water inside the pipe
- Water consumption: 315m3/hour.
- Descent pipe dimensions: diameter 1.372 m
- Start height: 15.06 m
- Track length: 112.46 +10.54m brake pool
- Average tilt angle: 9%
- Water surface area of the receiving chute: 83.27 m2
- Water depth of the receiving pool from 0.30 m to 1.03 m
- Water volume of the receiving pool: 55.4 m3
- Water temperature: 30 degrees. S
Children under 1 m 40 cm tall are prohibited from going down the slide
Children under 14 years of age are prohibited from going down the slide
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
Children's interactive attraction "Madagascar", including: 4 water slides “Multislide” - 2 tracks of 550 mm each, “Screw 2250”, “Serpentine - hydraulic pipe 825 mm, color YELLOW (RAL1016) and “Donut” - hydraulic pipe 825 mm color RED (RAL3000).
Children's interactive attraction "Madagascar" refers to non-mechanized water attractions and is intended for the entertainment of individuals, mainly children under 12 years of age, creating for them an entertaining effect due to the psycho-emotional or biomechanical effects of various degrees of risk during the descent downward by gravity using water flow, the slide ending with the user braking and stopping in the finishing pool.
Children's interactive attraction "Madagascar" is a design consisting of systems of platforms, stairs, fences and fiberglass gutters of water slides. The attraction is equipped with three water slides:
"Multislide" - 2 tracks of 550 mm each, the descent route is straight, inclined in space, the shape of the descent route ensures the direction of movement from top to bottom. The user moves along a simple trajectory, which is an inclined plane parallel to the user's head-foot axis.
“Donut” - “Hydraulic tube” with a diameter of 825 mm, The descent route is curved, inclined in space, the shape of the descent route ensures the direction of movement from top to bottom with a spiral turn from left to right. The user moves along a trajectory, from top to bottom, parallel to the user's head-foot axis.
"Serpentine" - "Hydraulic tube" with a diameter of 825 mm, The descent route is curved, inclined in space, the shape of the descent route provides the direction of movement from top to bottom with a spiral turn from right to left. The user moves along a trajectory, from top to bottom, parallel to the user's head-foot axis.
"Screw 2250" - Hydraulic pipe with a diameter of 825 mm, The descent route is curved, inclined in space, the shape of the descent route ensures the direction of movement from top to bottom with spiral turns. The user moves along a complex trajectory, which is a spiral, parallel user's head-foot axis.
Restrictions on access to the slide for users:
- by age: no older than 12 years, height no more than 120cm;
- for health reasons: cardiovascular diseases, claustrophobia, and etc.;
- on equipment: users wearing swimwear are not allowed there are metal accessories, hard plastic elements;
- presence of foreign objects: keys, plastic cards, jewelry jewelry, etc.
Rules of descent
- the user climbs the stairs to the launch pad;
- sits on the starting element;
- at the instructor's command, takes the prescribed descent position (lying down, legs forward, legs straight, arms extended along the body) and begins the descent at the instructor's command.
- the descent route ends with falling into the water of the finishing pool, braking and stopping;
- the user gets to his feet, the user must walk along the pool strictly along the axis of the finishing element of the track along which he descended.
Terms of use Children's interactive attraction "Madagascar"
- Visitors who do not have the skills are prohibited from going down the slides swimming.
- It is not allowed to use the attractions (ride) in outerwear (pants, shorts, shirts, T-shirts, etc.) and clothing with rigid structural elements (buttons, rivets, zippers etc.). And also wear (during the descent) glasses, jewelry and accessories (watches, earrings, chains, etc.)
- It is prohibited for persons under the influence of medications that reduce the reaction to go down the slides.
- It is prohibited to go down the slides without water supply - that is, in all cases when the automatic water supply to the slides is turned off.
- It is prohibited to go down water slides while lying on your stomach, head first, or standing. The visitor is required to begin descending the slide feet first, sitting or lying on his back.
- It is prohibited to intentionally change the trajectory of movement while inside the slides: stand up, sit down while moving and hold on to the walls
- People with cardiovascular and other serious diseases are prohibited from riding.
- It is prohibited for two or more people to go down the water slides at the same time (from one chute).
- Children over 12 years old are prohibited from riding.
- Children taller than 1.20 m tall are prohibited from riding.
- Children weighing more than 50 kg are prohibited from riding.
- Children must be supervised by an adult. In cases where children violate established rules and ignore the above restrictions, The adults accompanying them bear full responsibility for them.
- Visitors must strictly comply with the instructions of the instructor. regarding the correct position when sliding down the hills.
Medical contraindications:
People with cardiovascular and psychoneurological diseases, diseases of the spine and musculoskeletal system, as well as other diseases are prohibited from riding. After splashdown (completion of descent), you must leave the finish area as quickly as possible.
Descent is carried out without special means (mats, circles).
Types of hazardous impacts: if the norms and rules of conduct specified in the instructions and pictograms for this slide are not followed under certain conditions, conditions may arise that pose a danger to the life and health of people: injury (bruises, abrasions, fractures, dislocations, etc. ), drowning.
Slide “Gyre” (blue) - open chute (1000 mm x 700 mm)
The descent route is curved, inclined in space, the shape of the descent route provides a direction of movement from top to bottom with a spiral turn to the left.
The user moves along a simple trajectory, which is an inclined a plane parallel to the user’s head-foot axis. Water slide by geometric characteristics, shape of the descent route, speed of movement user and according to the degree of psycho-emotional and biomechanical impact for users in accordance with GOST R 52603-201 – type 4c.
Technical characteristics of the water slide “Cycle”
- Number of descent routes 1
- Slide start height, m 4.1
- Descent route profile Pipe d 825 mm + open chute 1000 x 700 mm
- Water slide length, m 33.64
- Descent route length, m 23.8
- Average slope, % 17.2
- Average descent speed, m/s 8.61
- Maximum descent speed, m/s Up to 11.9
- Average descent duration, s 2-4
- Descent aids are not provided
- Throughput, person/min 6
- Start interval between users, from 10
- Slide type (according to GOST R 52603) 4s
- The volume of water supplied to the slide, l/min Not less than 650
- Working fluid water (water treatment)
- Water depth in the finish area (pool) Not less than 150 mm and not more than 200 mm
- The launch height of the “Cycle” water slide is 4100 mm.
- Descent route profile – pipe d 825 mm + open chute 1000 x 700 mm, color blue (RAL 6027).
Children over the age of under 10 years old, weighing less than 30 kg and more than 70 kg, height below 130 cm
Slide “Waterfall” (green) - “Pipe” with a diameter of 825 mm
The descent route is curved, inclined in space, the shape of the descent route provides a direction of movement from top to bottom with a spiral turn to the left.
The user moves along a trajectory, from top to bottom, parallel to the “head - legs" of the user. Water slide according to geometric characteristics, shape descent routes, user speed and degree of psycho-emotional and biomechanical impact on users in accordance with GOST R 52603-201 – type 5e.
Technical characteristics of the water slide “Waterfall”
- Number of descent routes 1
- Slide start height, m 7.15
- Descent route profile Pipe d 825 mm
- Water slide length, m 35.61
- Descent route length, m 28
- Average slope, % 25.5
- Average descent speed, m/s 12.77
- Maximum descent speed, m/s Up to 14
- Average descent duration, s 2-4
- Descent aids are not provided
- Throughput, person/min 6
- Start interval between users, from 10
- Slide type (according to GOST R 52603) 5e
- Volume of water supplied to the slide, l/min Not less than 650
- Working fluid water (water treatment)
- Water depth in the finish area (pool) Not less than 150 mm and not more than 200 mm
- The launch height of the Waterfall water slide is 7150 mm.
- The profile of the descent route is a pipe d 825 mm, color green (RAL 6018).
Children under the age of 10 years old, weighing less than 30 kg and more than 50 kg, height less than 130 cm
Slide “Avalanche” (blue) - “Pipe” with a diameter of 825 mm
The descent route is curved, inclined in space, the shape of the descent route provides a direction of movement from top to bottom with a spiral turn to the left.
The user moves along a trajectory, from top to bottom, parallel to the “head - legs" of the user. Water slide according to geometric characteristics, shape descent route, user speed and degree of psycho-emotional and biomechanical impact on users in accordance with GOST R 52603-201 – type 5e.
Technical characteristics of the Avalanche water slide:
- Number of descent routes 1
- Slide start height, m 6.2
- Descent route profile Pipe d 825 mm
- Water slide length, m 24.98
- Descent route length, m 23.5
- Average slope, % 26.3
- Average descent speed, m/s 13.19
- Maximum descent speed, m/s Up to 13.8
- Average descent duration, s 1.7-3
- Descent aids are not provided
- Throughput, person/min 6
- Start interval between users, from 10
- Slide type (according to GOST R 52603) 5e
- Volume of water supplied to the slide, l/min 650
- Working fluid water (water treatment)
- Water depth in the finish area (pool) Not less than 1450 mm
- The launch height of the Avalanche water slide is 6220 mm.
- Descent route profile – pipe d 825 mm, color purple (RAL 5022)
Visitors weighing less than 50 kg and more than 100 kg, height less than 150 cm
Restrictions on the use of water slides “Cycle”, “Waterfall”, "Avalanche":
- Children over the age of under 10 years old, weighing less than 30 kg and more than 70 kg, height below 130 cm.
- Children over the age of under 10 years old, weighing less than 30 kg and more than 50 kg on the Waterfall slide, height below 130 cm.
- Visitors weighing less than 50 kg and more than 100 kg, height less than 150 cm.
- Visitors with physical and mental disabilities are not allowed condition (general fatigue, presence of pacemakers, phobias and mental illness).
- Visitors exhibiting poor physical fitness are not allowed to go down the water slides. signs of fear; people with limited mobility; users with back injuries or heart disease; people with disabilities people with disabilities (passengers with disabilities) with a fear of heights.
- Users wearing glasses are not allowed on the water slides. For use Water slides do not allow visitors with jewelry or parts of a swimsuit that could damage or stain the surface of the slide.
- Water slides are only permitted in an authorized position. Changing the position of the descent, swinging during the descent and other actions, that could lead to collisions and bruises are not allowed.
Medical contraindications:
It is prohibited for people with cardiovascular and neuropsychiatric disorders to ride. diseases, diseases of the spine and musculoskeletal system, and also other diseases. After splashdown (completion of descent), it is necessary leave the finish area as quickly as possible.
Types of hazardous influences: in case of non-compliance with the norms and rules of behavior specified in the instructions and pictograms for this slide under certain conditions, may conditions arise that pose a danger to human life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.
Children's yellow animated slide - designed for descent - one riding without flotation devices. The slide ends with a reception pool depth 0.6 m.
Technical characteristics:
- Function: high-speed sliding on the surface of the slide.
- Starting height: 1.4 m
- Slide length: 10 m
- Average tilt angle: 14%
- Water temperature: 30 degrees. S
- Downhill slides are prohibited for persons whose weight exceeds 50 kg or less than 20 kg, and whose height is more than 140 cm.
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The Captain Kids attraction is a complex with interactive attractions and a fiberglass water slide, mounted on a support metal structures designed for installation in a shallow pool.
The attraction includes a tipping bucket and interactive elements for watering users, water cannons, hydromassage nozzles.
The attraction's water slide uses water flow to facilitate movement. persons sliding down the fiberglass track. The route has a section profile in the form of a round pipe. The descent route is curved, consisting of opaque, translucent sections.
The slide is designed for descent by one user without special means for descent
The average speed of descent on the hill is 3 m/s.
Maximum descent speed 3.5 m/s.
Only one person is allowed on the attraction track at a time. user.
- The maximum permissible weight per user is 90.9 kg;
- Children under 8 years of age (less than 1.2m in height) should be kept under close supervision supervision of an accompanying person.
- Children under 8 years of age (less than 1.2 m in height) are recommended to wear a flotation device. vest.
- Users must be in good physical condition and not have any physical limitations;
- It is prohibited for pregnant women to ride the attraction, as well as persons with cardiovascular disease or back injuries and musculoskeletal system.
- It is not recommended to ride for persons suffering from claustrophobia, epilepsy and asthma.
11.12.2.2. Slides located on the summer terrace of the water park:
The “Multislide” slide is designed for descent - three riders without floating craft.
The descent is carried out without a boat
Minimum height requirements - not lower than 140 cm
Maximum weight limit - no more than 120 kg
Children under 10 years of age are prohibited from going down the slide
Descent is prohibited due to health reasons:
- persons suffering from heart disease
- pregnant women;
- persons suffering from diseases of the musculoskeletal system.
The correct position when going down a hill: lying on your back with your head back, chin pressed to chest, neck tense, palms holding head, elbows brought together, directed forward and pressed to the body, legs crossed, whole body tense. The descent route ends with braking in the pool.
Types of hazardous impacts: in case of non-compliance with the norms and rules of conduct in water park indicated in the instructions and pictograms for this slide when Under certain conditions, conditions may arise that pose a danger to life and health of people: injury (bruises, abrasions, fractures, dislocations and etc.), drowning.
The “Spiral” slide is designed for descent - one rider without floating funds. The slide ends with a receiving pool 1 m 30 cm deep. Descent from slides are prohibited for children under 8 years of age, less than 140 m tall, and persons overweight which exceeds 120 kg and less than 30 kg.
Children's animated slide "Elephant". Depth 1 m 30 cm
Children under 15 years of age are prohibited from going down the slide
Slide descent is prohibited for persons whose weight exceeds 50 kg or less than 20 kg, and
whose height is less than 140 cm.
Children's animated slide "Octopus". Depth 0.5m
Slide descent is prohibited for persons whose weight exceeds 50 kg or less than 20 kg, and
whose height is less than 105 cm.
Children's animated slide "Mini-Slide" - designed for descent -
one riding without flotation devices. The slide ends with a reception pool
depth of 0.5 m.
Descent from the slide is prohibited for persons whose weight exceeds 50
kg or less than 20 kg, and whose height is less than 105 cm.
11.14. It is PROHIBITED on all water attractions:
11.14.1. use of auxiliary means for descent not provided for by the design of the attraction;
11.14.2. use of the attraction by persons wearing glasses (including sunglasses), any type of shoes, chains, bracelets, watches, rings, earrings and other jewelry;
11.14.3. using the attraction with long flowing hair;
11.14.4. using the attraction with a body weight and height that does not correspond to the parameters specified in the instructions (rules) for using the water attraction;
11.14.5. using the attraction independently, without the permission of the instructor, as well as in violation of the permitted descent positions;
11.14.6. going down the water slide wearing swimming goggles and masks;
11.14.7. take a place at the start of the slide when the traffic light is red and/or without staff permission;
11.14.8. during the descent, grab the edges of the slides, try to brake, spread the limbs of the body to the sides, roll over and stand up;
11.14.9. when starting, give yourself additional acceleration by pushing away from fixing handrails;
11.14.10. climb into the tube of a water slide when the light is red or when this is prohibited by water park staff;
11.14.11. jump with a running start into the pipe of a water slide in order to increase sliding speed;
11.14.12. when descending in circles, swing on the sides of the slides;
11.14.13. at the end of the descent from the slide, when entering the water, sharply lower your legs down;
11.14.14. in water slide pools, linger at the edge of the chute and in the very swimming pool;
11.14.15. swim and dive in the splashdown area of the slides, walk, swim across and/or towards the chute of the descent finish;
11.14.16. if there is no water supply (stuck), continue independently going down a water slide chute without instructions from an instructor, trying to walk, stand up, crawl or otherwise leave the slide without the permission of the instructor;
11.14.17. carry out descent from the hill in violation of the specified interval;
11.14.18. use the attraction if it is prohibited by staff or warning notices;
11.14.19. use the attractions and pools on the summer terrace when wind speeds of more than 10 m/sec, as well as during thunderstorms, rain and fog. At In the specified weather conditions, visitors are required to leave the summer terrace and enter to the water park building;
11.14.20. go down water slides for those who cannot/poorly swim;
11.14.21. go down the slide, lying on your stomach, head first, standing;
11.14.22. go down water slides two or more people at a time one after another. The descent from the slide can only begin after the slide will be freed from people, and the previous visitor has completely completed his descent;
11.14.23. go down slides in positions different from those specified in information, rules near the slides or indicated by the instructor at the place start;
11.14.24. use slides for descent when due to technical the operation of the slide has been suspended due to problems;
11.14.25. use slides for people with plaster casts or bandaged limbs.
11.14.26. go down the slides with photo and video equipment, including mobile phones, as well as any type of shoes.
11.15. The Water Park instructor independently assesses the situation at the attraction and has the right to decide to terminate public access to use attraction, based on considerations of its safe operation and prevent the possibility of injury to the visitor.
11.16. Information on swimming pools:
11.16.1. Intended use information, technical parameters, warnings and requirements, as well as types of hazardous effects are posted on information signs near the pools. The pools are supervised by Aquapark instructors; The visitor is obliged to follow their instructions. The visitor can contact instructor for more information.
11.16.2. List of pools with their technical characteristics:
| № | Pool name | Depth, m | Area, m2 | Volume, m3 |
|---|---|---|---|---|
| B1 | Massage | 0.1; 0.6; 0.9 | 52.57 | 47.313 |
| B2 | Pool with grotto | 1 | 23.62 | 23.62 |
| В3 | Braking chute red, orange. | 0.25 | 20.37 | 4.074 |
| В4 | Super ball braking chute (Tornado) | 0.25 | 15.48 | 3.096 |
| B6 | Gutter from round to massage. | 0 | 12.96 | 0 |
| В7 | Children's 1st floor | 0.6 | 21.7 | 13.02 |
| В8 | Barrel | 3.6 | 20.75 | 74.7 |
| B9 | Brake chute yellow, black | up to 0.8 | 79.08 | 56.9 |
| В10 | Lazy river internal | 0.9 | 388.29 | 349.461 |
| В11 | Children's (Captain Kids) | 0.4 | 139.96 | 55.984 |
| B12 | Slow river outdoor | 0.9 | 117.11 | 105.399 |
| B13 | Wave Pool | 0-1.5 | 329.6 | 339.8 |
| B14 | Paradise Land | 1.45,bar 1.15 | 207.35 | 273.2 |
| В15 | Massage bath Paradise | 0.6; 0.9 | 11.6 | 16.24 |
| B16 | Hot tub (Cold pool) | 1.4 | 8.15 | 11.41 |
| B17 | Massage bath Paradise (street) | 1.45 | 9.22 | 13.369 |
| B18 | Jacuzzi | 0.55, 0.65, 0.80 | 4.15 | 2.78 |
| В19 | Jacuzzi | 0.55, 0.65, 0.80 | 4.15 | 2.78 |
| В20 | Jacuzzi | 0.55, 0.65, 0.80 | 4.15 | 2.78 |
| B20A | Jacuzzi | 0.55, 0.65, 0.80 | 4.15 | 2.78 |
| В20Б | Jacuzzi | 0.55, 0.65, 0.80 | 4.15 | 2.78 |
| В21 | Brake chute blue, green | 0.25 | 49.68 | 9.936 |
| В22 | Super Ball (Tornado) | 0.1 | 28.12 | 2.812 |
| LT1 | Pool | 0.5; 1.2; 1.3 | 828 | 856 |
Swimming pool No. LT1 is located on the summer terrace and has several zones with different depth: splashdown zone (depth - 1.20 m), children's attraction area "Mushroom" (depth - 0.50 m), zone of the children's animated slide "Octopus" (depth - 0.50 m), sauna area and slides "Twins" (depth - 1.30 m).
11.16.3. The Slow River attraction operates on the territory of the water park - pool in the form of a canal. Technical characteristics: average depth: 0.91 m, There are three hydraulic valves.
Water solution 1
Location – “Terrace”
average flow speed – 0.32 m/With,
maximum flow speed – 0.35 m/s
Hydraulic solution 2
Location – 2.9 m below the pump
Surface flow velocity – 0.74 m/s
Speed at the point of average depth – 0.82 m/s
Bottom speed - 1.11 m/s
Hydraulic solution 3
Location – 3.2 m below the bridge
Speed at the point of average depth – 0.60 m/s
11.17. The visitor is prohibited:
11.17.1. in the “Wave” pool - dive to the gratings, stick your legs and arms through them, approach and cross the floating dividing line that creates a safety zone in front of the wave chamber (chambers), climb onto it and/or dive under it, walk along the glass portholes;
11.17.2. on the “Slow River” attraction (a pool in the form of a canal) - linger, cling to bridges, jump over fences, walk along the sides, swim against the flow of the river, dive to grates, pumps, inlet/outlet devices, stick your legs and arms into them, fingers;
11.17.3. in children's pools, climb on decorative figures and swing them.
11.18. In all pools of the Water Park, including the wave pool and attraction "Lazy River", PROHIBITED:
11.18.1. children up to 1 m 60 cm tall (at the Slow River attraction and the pool on the summer terrace - up to 1 m 40 cm) can swim without an adult visitor and without a swimming vest,
11.18.2. use swimming aids (circles, rafts, boards, etc.), with the exception of children's swimming vests,
11.18.3. use detergents, ointments, creams, etc. Before visiting water slides and swimming pools, the Visitor must take a shower;
11.18.4. clog the pool water, throw foreign objects into the pools, plug special sprayers and nozzles, jump on the drain grates and gutters;
11.18.5. run, jump on adjacent platforms, make sudden movements, push other Visitors, climb onto fences, bridges and decorative figures;
11.18.6. jump and dive into the water from the sides, hold each other under water, hold your breath under water, scream, use acrobatic jumps;
11.18.7. climb, walk and run along the sides of pools and fences;
11.18.8. swim with sunglasses;
11.18.9. enter or exit pools in areas not intended for this purpose places.
11.19. Visitors are required to comply with the requirements and commands of instructors Water park, respond to their signals and warnings.
Section 12. Rules for visiting the sauna, bathhouse and swimming pool
12.1. Visiting the sauna, bathhouse and swimming pool for persons with cardiovascular diseases, including pacemakers, as well as other persons specified in clause 3.2. of these rules is prohibited.
12.2. Minor visitors under the age of 17 inclusive must be in saunas and baths only if accompanied by adult visitors.
12.3. It is prohibited to visit saunas and baths for persons in a state of alcoholic, narcotic, psychotropic intoxication, as well as for persons under the influence of other intoxicating substances.
12.4. When visiting the sauna and bathhouse, visitors are prohibited from consuming alcoholic and low-alcohol drinks.
12.5. Entrance to the sauna and steam bath is strictly in swimwear.
12.6. While in the sauna, visitors are required to use personal towels
12.7. It is strictly prohibited to pour water or other substances onto the sauna stove. It is prohibited to bring aerosol liquids, food or drinks into the sauna.
12.8. Visitors are prohibited from using brooms on the territory of the water park.
12.9. It is not permitted to use the sauna for personal hygiene purposes (shaving, wash personal items, etc.). It is not permitted to use the bathhouse and sauna for drying towels and personal items.
12.10. Visitors are prohibited from leaving towels and clothes in baths and saunas.
12.11. When visiting the sauna and bathhouse, visitors are prohibited from touching metal parts of equipment installed in saunas and baths.
12.12. Visitors are prohibited from adjusting devices located on the premises baths and saunas.
12.13. Visitors are prohibited from applying creams, oils, scrubs and other cosmetics and medicinal products to the body in the baths (saunas), as well as using a variety of tinctures and extracts;
12.14. After visiting the sauna (bath) and before visiting the water entertainment zones Visitors are required to shower.
12.15. Technical characteristics of saunas and baths:
- Sauna - heater power 25 kW, designed for 20 seats, sauna area - 16.21 sq.m., temperature - 80 degrees, number of saunas in water park - two.
- The steam bath includes two steam generators, power 12 kW, designed for 16 seats, bath area - 16.67 sq.m., temperature - 45 degrees, the number of bathhouses in the water park is two.
12.16. The rules for visiting the sauna and bathhouse are indicated, including on the stand in front of entrance to the sauna and bathhouse.
12.17. Visitors should only enter and exit the font by holding onto the handrails provided by the design. The Water Park administration does not recommend that visitors stay in the plunge pool for more than 10 seconds due to possible hypothermia. The water park administration does not recommend visiting the hot tub for children under 14 years of age. Visiting the swimming pool by children under 1 m 60 cm tall without an adult visitor and without a swimming vest is strictly prohibited.
Section 14. Rules for visiting the public catering area of the Water Park
14.1. It is prohibited on the territory of catering areas:
- smoking
- litter and disturb the sanitary condition in the catering area (throw away leftover food and dishes outside the bins, spitting on the floor, throwing chewing gum);
- climb your feet onto tables, chairs, bar counters;
- apply vandalism to equipment, throw food, dishes;
- violate generally accepted norms of behavior in public places, be rude staff and visitors, raise your voice at staff and visitors, humiliate and insult them, distract the staff with extraneous conversations.
14.2. Service may be denied to a person whose behavior may be pose a threat to order, safety of staff and visitors, the hygienic condition of the Water Park and/or contradicts the accepted standards in society rules of behavior and morality;
14.3. Since the water park is a high-risk area, visitors are required to monitor the amount of alcoholic beverages they consume, adequately assess your physical condition, understand the degree of risks of being in alcoholic state near the water and listen to the comments of bar staff on about the amount of alcohol they drank.
14.4. Provision of catering services is carried out for cash funds credited to the electronic bracelet.
14.5. It is prohibited to take food and drinks outside the territory of cafes and bars. It is possible to take food or drinks outside of catering facilities exclusively with the permission of the Water Park Administration, only in packaged form and with a receipt.
14.6. Visitors are responsible for any items broken or damaged due to their fault. dishes in the amount of their value.
Section 15. Procedure for providing medical assistance to Visitors
15.1. All Visitors to the Water Park have the right to first aid medical care.
15.2. If any illness or injury occurs, the Visitor must go to the first-aid post located on the second floor in the Water Zone of the Water Park.
15.3. The visitor can go to the medical center independently or with assistance water park employees.
15.4. When visiting a medical center, the Visitor must inform the medical staff your details (full name, year of birth, address), as well as place and time injury or illness. Specified information entered into a medical journal for statistical purposes.
15.5. Medical staff of the Aquapark certificates, sick leave certificates, official does not issue conclusions or extracts.
15.6. The medical staff of the Water Park provides first aid, and if necessary, reserves the right to call an ambulance.
15.7. In case of refusal of the recommendations of medical personnel, as well as refusal from providing first aid, if necessary, to the victim, Medical personnel are not responsible for the victim.
Section 16. Liability for violation of the Rules
16.1. In case of loss or damage to the property of the Water Park due to the fault of the Visitor, he is obliged to compensate for the damage caused, and also bear responsibility for other violations committed by him in accordance with current legislation RF.
16.2. For damage caused to the Water Park, property located therein, property and/or health of visitors, the Visitor bears responsibility to the extent established legislation of the Russian Federation. For damage caused by minors, and also for persons with disabilities, their parents are responsible or guardians.
16.3. Parents, guardians or other accompanying minors adults are responsible for familiarizing arrivals with them minors with the rules of the Water Park and compliance with these Rules.
16.4. The water park is not responsible for minor visitors under 17 years of age inclusive, left unattended by adults visitors. The water park is not responsible for health conditions And possible injury to a minor (child, teenager), if a minor (child, teenager) was left without supervision an adult in violation of these Rules or they violated the visiting rules water park, including rules for using water attractions and/or swimming pools.
16.5. If the bracelet granting the right to visit the Water Park is lost or damaged, the Visitor shall reimburse the Water Park for its cost in the amount of 11,000 (eleven thousand) rubles. If the bracelet from the locker in the locker room for hotel residents is lost or damaged, the Visitor shall reimburse the water park for its cost in the amount of 500 (five hundred) rubles.
16.6. For smoking in areas not designated for this purpose, the visitor bears liability provided for by the legislation of the Russian Federation.
16.7. If a wardrobe number (token) is lost or damaged, the Visitor reimburses the water park for its cost in the amount of 200 rubles
16.8. A visitor who has suffered property and/or non-property damage, is obliged to inform the Water Park employee about this, indicating the place, time, circumstances of the incident and persons who witnessed the incident.
16.9. The water park is not responsible for the safety of personal belongings or jewelry and other valuables of visitors left unattended territory of the water park, or for the fact that they were lost and/or partially damaged by the visitor himself.
16.10. The water park is not responsible for any health or consequences of visitor property (injury, damage, other harm) or damage caused to third parties, if such consequences arose in as a result of Visitors’ failure to comply with the requirements and recommendations set forth in of these Rules, information indicated on warning signs and inscriptions, as well as failure to comply with lawful instructions of the Water Park staff.
16.11. The Water Park staff is authorized to take measures against Visitors, under the influence of alcohol or drugs, in mentally unbalanced state, as well as against Visitors, not responding to staff comments and not complying with these Rules.
16.12. The visitor agrees to comply with the rules and bears full responsibility liability for their violation in accordance with these Rules and current legislation of the Russian Federation. Failure to comply with the rules of visiting the Water Park, entailing a violation of safety requirements is grounds for removing the Visitor from the Water Park without any monetary compensation.
16.13. For non-fulfillment or improper fulfillment of obligations to provide services Aquapark bears the responsibility provided for by law Russian Federation.
16.14. Claims related to deficiencies in the service provided may be presented by the Visitor in accordance with the legislation of the Russian Federation Federation. The procedure and timing of consideration of Visitor claims are regulated legislation of the Russian Federation.
16.15. Visitors who enter any technical and service premises bear full responsibility for malfunctions and accidents that occur in this area or arising as a result of the visitor's regulation of engineering and technical Water park equipment.
16.16. If the key to the storage locker is lost or damaged, The visitor reimburses the water park for its cost in the amount of 1,500 rubles.
16.17. If a towel is lost or damaged, the Visitor shall reimburse the water park its cost is 300 rubles.
16.18. If the visitor has lost the electronic bracelet, he must pay for it cost in accordance with clause 16.5 of these rules. If you lose your electronic bracelet, the visitor is obliged to immediately contact a representative water park administration.
The water park administration does not return items placed on lost items. electronic bracelet of funds, if before blocking electronic bracelet, another person used it (paid for the services and etc.). The administration of the water park returns to the visitor only those monetary funds that are placed on the electronic bracelet at the time it is blocked.
Section 17. Procedure for visitors in the event of an emergency situations
17.1. In case of emergency situations - natural disasters, man-made disasters, fire, etc., visitors do not should panic.
17.2. Visitors are required to strictly follow the commands of the service personnel
17.3. After a personnel command or an alarm signal transmitted through the system alerts, visitors must vacate, leave attractions and pools, locker rooms, bars, restaurants, bathrooms, etc. and go out into the open territory, leave the water park using emergency exits, fire escapes and transitions.
17.4. Emergency exits in the water park that can be locked:
- 1st emergency exit – 1st floor, entrance for personnel from the side "Amazons";
- 2nd emergency exit – 1st floor;
- 3rd emergency exit – 1st floor, finish of the yellow and red slide;
- 4th emergency exit – 2nd floor, next to the first aid station, exit to the tower and to street from the fitness side;
- 5th emergency exit – 2nd floor, to the right of the Madagascar attraction, exit to the terrace;
- 6th emergency exit – 2nd floor, to the right of the wave pool, exit to terrace;
- 7th emergency exit – 2nd floor, to the left of the wave pool, exit to terrace;
- 8th emergency exit – 2nd floor, next to the font, exit to the terrace;
- 9th emergency exit – 2nd floor, to the left of the Madagascar attraction, exit to the terrace;
- 10th emergency exit – 2nd floor, next to the saunas, exit to metal staircase located on the parking lot side;
- Evacuation exit 11 – 3rd floor, opposite the bistro;
- 12th emergency exit – 3rd floor, next to the children's room for holding banquets, access to the tower and to the street from the fitness side;
- Evacuation exit 13 – 1st floor, in the rescuers' locker room.
17.5. Emergency exits in the water park that open automatically when when the fire alarm system is activated:
- Evacuation exit – security post, office area, 1st floor;
- Evacuation exit – next to the ACh cabinet (smoking room) to the open area swimming pools;
- Evacuation exit – 1st floor, opposite the finish of the grotto, exit to the tower at street from the fitness side;
- Evacuation exits – 1,2,3, floors, next to the stairs leading to the starts slides, access to the tower and to the street from the fitness side;
- Emergency exits – 1st floor, hall, next to the hall bar, exit to the street from the parking lot;
- Evacuation exits – 1st floor, hall, next to the souvenir kiosk, exit to street from the parking lot.
17.6. Entrances to the locker rooms will be blocked by staff. Scheme evacuations are located on the territory of the Water Park.
17.7. When leaving the water park, visitors must remain calm and entrance ticket, do not run, do not create a crush in the aisles and staircases marches, hold on to the handrails, do not climb over the fences and push on them, when moving around the water park, avoid places located on height.
17.8. Adult visitors must ensure the safe evacuation of children.
17.9. The gathering places for evacuated visitors are:
- car parking in front of the entrance to the Amazon restaurant from the street. Fatykh Amirkhan.
- car parking on the side of Sibgata Khakim Street.
Section 18. Final provisions
18.1. These Rules are published on the website https://kazanriviera.ru/, as well as placed on the information stand (“Consumer Corner”) and other places on territory of the Water Park.
Rules for visiting the water park