“Riviera” aquapark’s behavior and safety rules

General rules of the use of services of the Aqua Park.

Section1. General Provisions

1.1. These Regulations (hereinafter - "Rules") govern the relationship between the consumer - the person having the intention to order or purchase or ordering, purchasing and using services (goods) exclusively for personal , family and other needs not related to business activities ( hereinafter - “Visitor" ) and the limited liability Company "Aqua Park-Suvar " ( hereinafter - "Contractor " ), providing services for Visitors on the territory of the Aqua park "Riviera" .

1.2. The Aqua Park "Riviera" is a multifunctional complex of swimming pools and other water attractions located to the address: Kazan, Fatiha Amirkhana street, b.1

1.2.1. The territory of the water park includes:

·     Water-entertainment area : water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar;

• Summer terrace includes: water slides, splashdown pool and playground;

• thermal-relaxation zone (saunas, baths, baptistery);

• area which provides the catering services (cafe bars) ;

• area of changing rooms;

• medical office (clinic).

• sanitary-hygienic zone (booths, changing rooms, personal lockers for clothes and personal belongings, showers and toilets);

• cash desk.

1.3. These Terms are obligatory to follow for all without exception of Visitors who are in the Aqua Park. Before the conclusion of the contract of paid rendering services (i.e. payment of a visit of an aqua park) Visitor must carefully read these Terms. Obtaining a cash register receipt and/or an electronic bracelet is a confirmation that visitor is familiar with the Terms, fully agrees with their contents and undertakes to follow the Terms, carrying the risk of adverse effects in case of violation. In case of visiting the Aqua Park by the organized group of persons, responsibility for observance of these Terms by all members of the group including the head of the group.

1.4. Water Park rules, instructions (rules) on the use of water attractions in the water Park prepared in accordance with regulatory requirements of legal acts of the Russian Federation.

1.5. Responsibility for the consequences that arise in the territory of the Aqua park due to lack of knowledge and/or non-compliance with these regulations and/or instructions (Rules) on the use of water attractions in the Aqua park, lies on the Visitor .

 1.6. Information about the company name, the location, the Contractor work hours, number of managers phones are available at the information desk ("Customer zone "), located at the entrance to the Aqua park in a convenient location for Visitors reference . At the information desk also has a list of services, the price list of the provided services, Regulation, Guestbook, and other necessary information in accordance with the legislation of Russian Federation.

1.7. These Rules establish the procedure for maintenance (services) to Visitors of the Aqua Park, applicable to the Visitors the mandatory requirements of safety, hygiene and other requirements, rights, obligations and liability limits of the Aqua Park and Visitors, the conditions of tickets’ sale and provision of additional services, restrictions on admission of the Aqua Park, the rules of visiting the Aqua Park by minors, applicable to Visitors of the mandatory requirements of the security rules of visiting the public catering area of the Aqua Park, the procedure for pre-hospital care, as well as the order of Visitors actions in emergency situations.

 

Section 2. General rules of the use of services of the Aqua Park.

2.1. The right to visit the Aqua Park "Riviera" (hereinafter – “Aqua Park”) is provided only to the persons which have received an electronic bracelet.

2.2. Customers have the right to stay in the Aqua park only within the opening hours of the Aqua park. Hours are indicated at the entrance to the Aqua park, at the Customer zone, as well as on the website of the company. Visitors are required to vacate the building the Aqua park at the end of working time.

2.3. Time of stay in the Aqua park is controlled by the Visitor on their own.

2.4. The entrance of the Visitors to the Aqua Park stops in 30 minutes before the end of its working hours.

2.5. Sales of services at separate tariffs terminated in advance taking into account the time required for the provision the purchased services.

2.6. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

2.7. Professional photography and filming for commercial purposes at the Aqua park is prohibited. Do not use image symbols (logo) of the Aqua park, video and photographs for promotional and commercial purposes without permission of the Administration of the Aqua park. Exclusive right to publish photographs, video broadcast, filmed in a water park, has the Administration only.

2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the security of the Aqua Park the content of personal belongings for inspection.

2.9. In order to ensure safety of the Visitors they are under video surveillance throughout the Aqua park (except for the changing cabins, showers and toilets).

2.10. In accordance with article 32 of the Russian Federation Consumer Protection Act and with article 782 of The Civil Code of the Russian Federation for services rendered the Aqua park money does not return.

2.11. Visitors should perform the requirements of the Aqua park staff for security, maintain order and cleanliness in the water park.

2.12. In case of inability to use the attractions due to unforeseen technical problems, lower prices for the duration of stay in the Aqua park is not carried out.

2.13. In case of unforeseen circumstances or emergencies Visitors must immediately leave the Aqua Park.

2.14. Visitors should not enter any technical or service rooms with the sign “No Entry” or “Staff Only”. Visitors who entered such rooms bear full responsibility for any malfunctions and accidents that have occurred in this area.

2.15. The administration has the right to suspend the sale of tickets in excess of the standard of being people in the Aqua Park.

2.16. Number  provided free of charge deck chairs, umbrellas, special means for the shutter (rubber ring), chambers for storing valuables - is limited, so the Administration does not accept the claims of the inconveniences associated with it.

2.17. Any advertising, business, commercial activity does not consistent with the Administration is prohibited at the Aqua park.

2.18. Visitors are prohibited to use for other purposes furniture, located on the whole territory of the Aqua park.

2.19. Zone of paid additional services may be limited for other Visitors .

2.20. Water-entertainment area (water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar), thermal-relaxation zone (saunas, baths, baptistery), and the area which provides the catering services (cafe bars) stop their function 30 minutes before the closing of the Aqua Park. Summer terrace (water slides, pool and playground splashdown) stops its operation at 20:00 pm. The administration has the right to suspend the summer terrace (restrict Visitors, organize compulsory for Visitors exit from the territory of the summer terrace and etc.) due to changes in climatic conditions that prevent safe use of water attractions.

Section 3. Prohibition of visiting of the Aqua Park.

3.1. Persons of all age categories have the right to visit the Aqua Park, except for cases provided in these rules.

3.2. Visit the Aqua park is forbidden:

• persons suffering from infectious diseases, acute viral, contagious skin and venereal, fungal diseases; open wounds, or any other disease that may pose a threat to the health of other Visitors;

• persons suffering from cardio-vascular, mental illness(representing a threat to others), with emergency surgical pathology;

• persons with open, infectious wounds, aseptic bandages, suffering from furunculosis, conjunctivitis, helminth infections;

• persons in the period of exacerbation of chronic diseases ;

• persons who have a tendency to allergic reactions;

• persons in a state of alcoholic intoxication, as well as persons under the influence of narcotic, psychotropic or other intoxicating substances ;

• persons whose behavior may threaten the order, security, hygiene of the water park, or contrary to the rules of behavior accepted in society;

• people with other ailments, which constitute a danger to personal health and safety, as well as the health and safety of other Visitors;

• persons who do not have an electronic bracelet ;

• persons up to 17 years inclusive unaccompanied by adults. Visitors of the Aqua park, violating specified in this paragraph prohibitions are fully responsible for the damage caused to their health, the health of other Visitors and associated material costs.

3.3. If you have any suspicions regarding the presence of the Visitor of the disease, referred to this section, the Aqua park Administration may require the Visitor permits or presentation of a medical certificate to the pool or treatment to medical personnel of the Aqua park for the purpose of conducting medical monitoring, the results of which the Visitor can be admitted or not admitted to the use of the Aqua park services.

3.4. It is forbidden to visit the Aqua park with animals.

 

Section 4. Payment procedure. Electronic bracelet, its purpose and using.

4.1. The following tariff policy works in the Aqua Park:

- visit of the Aqua Park is free for children under the age of 5 and/or under the height of 120 cm;

- children from 5 to 12 get the children’s ticket;

- children aged from 13 till 17 years inclusive, and also children over 150 cm in height, physically disabled people, students and pensioners enter preferential category. For the ticket at reduced rate acquisition, the specified persons are obliged to show the relevant documents – the pension certificate, the student ID card, etc.;

- an adult ticket is purchased by persons which are 18 years old by the moment they visit the Aqua Park.

4.2. Paid time confirms the right of the Visitor to use the Aqua services at all times in accordance with the fare paid. If the Visitor is willing to re-enter the territory of the Park after leaving the territory of the Aqua park, he must purchase a new ticket.

4.3. The Visitor who visit the Aqua park on the flat rate, loses the right to use the water park facilities during the passage of the turnstile at the exit.
In this case, the money for the unused time does not returned to the Visitor and to re- visit the Aqua park he must purchase a ticket in accordance with the current tariffs.

4.4. The cost of the Aquapark services is set in the price list approved by the Director of "Aquapark-Suvar". The prices for tickets listed in the ticket office of the Aqua Park and on the Internet site.

4.5. Tickets can be purchased at the box office located in the Aqua park. The Visitor is obliged to pay for the Aqua park services in the amount of 100 % according to the current pricelist.

4.6. Information about promotions of the Aqua Park is located on the reception desk and the internet site.

4.7. When purchasing a ticket the Visitor must show an ID which would identify his identity and age if it is required by the Aqua Park’s staff.

4.8. Ticket sales may be temporarily suspended due to technical problems or when all lockers are occupied.

4.9. Using some services (jacuzzi, water slides, pools, baths) may be temporarily forbidden during various events or in consequence of technical malfunction or due to other important reasons.

4.10. When purchasing a ticket the cashier gives to the Visitor a cash register receipt and an electronic bracelet. Cash register receipt must be kept by the Visitor till the end of a visit of the Aqua Park.

4.11. Before obtaining an electronic bracelet the Visitor is obliged to fill in the acknowledgement on the acquaintance with these Terms and responsibility for children.

4.12. Guest of the hotel must indicate his room number when obtaining an electronic bracelet. In case of losing, harnessing or not returning the bracelet, the Visitor bears the responsibility in accordance with these Terms.

4.13. The Guest of the hotel in the room rate of which included free admission to the Aqua park can visit the Aqua park only once a day.

4.14. Electronic bracelet is the entry ticket to the Aqua park for use of swimming pools and amusement services, key from a personal locker as well as means of payment for goods and services of the Aqua Park. All information about purchasing goods and services electronically stored in a single database of the Aqua Park and on the bracelet.

4.15. After receiving the electronic bracelet visitors must enter through the input terminal by one and present the cash register receipt at the turnstiles. For passing through the turnstile Visitor must to bring the bracelet to a reader located at the entrance. Calculation of time spent in the Aqua Park starts from the issuance to Visitor the cash register receipt and ends at the moment when the Visitor puts a bracelet to a reader and gives the bracelet to the cashier at the exit from the Aqua Park.

4.16. Additional paid services in the territory of the Aqua Park include:

- Catering services in the cafe, bars of the Aqua park;

- Massage services;

- Surfing services;

- Other services approved by the Administration.

4.17. Calculation of cash for services rendered by LLC "Aquapark-Suvar" in the Water Zone of the Aqua Park is prohibited.

4.18. Provision of additional services in the territory of the Aqua Park is carried by cash deposited on an electronic bracelet. For paying for these services the Visitors must make down an advance payment in amount of involved costs. Introduction of money on an electronic bracelet for using additional services is possible only in cash desks in changing rooms’ area.

4.19. Return of not spent money (advance payment) deposited on an electronic bracelet to the Visitor is made in the same cash desk where they were deposited, only with presentation of a cash register receipt and only in the day the money where deposited.

4.20. Electronic bracelet is belongings of the Aqua park. The Visitor is responsible for the safety and integrity of the electronic bracelet that is worn on the wrist and presented to the Aqua Park employee at his request. Transfer of electronic bracelet to other Visitors is prohibited. At the exit from the Aqua park the Visitor returns an electronic bracelet to the cashier at the exit turnstile.

4.21. When receiving a bracelet, the Visitors are required visually inspect it and ensure absence of any damage. Administration will not be accepted or considered the claims of the Visitor on the detection of damage of bracelet, after he walked away from the cashier.

4.22. In case of loss or damage of an electronic bracelet the Customer has the responsibility in accordance with these rules. Customer is obliged to immediately inform the representative of Administration of the Aqua Park of the loss or damage an electronic bracelet. Under the damage of the bracelet means any act or omission of the Visitor, which resulted in the bracelet has lost its performance properties and cannot be used in the future.

4.23. If Visitor has any questions regarding the use of an electronic bracelet, he may appeal to the staff of the Aqua Park.

4.24. For exceeding paid time in the Aqua Park (time that was not paid when purchasing an electronic bracelet) the calculation is as follows:

·        excess the paid time of stay in the Aqua Park (for tariffs for 4 hours and 2 hours) is paid according to the price list approved by the Administration of the Aqua Park

·         fee is calculated on the rates valid at the time of visiting the Aqua Park, and is paid to the cashier at the exit.

4.25. In case of failure the Visitor to pay for the extra time spent or services rendered, the money from the Visitor charged in the manner prescribed by law.

Section 5. General rules of behavior of the Visitors in the territory of the Aqua Park.

5.1. Prohibitions and restrictions for the Visitors of the Aqua Park:

5.1.1. The Visitors are forbidden to bring personal inflatable circles and other swimming equipment, except for special children’s inflatable vests.

5.1.2. It is forbidden to bring any products made of glass such as dishes or any other dangerous objects; also it is forbidden to take soap, shampoos, lotions and other cosmetic products away from the area of shower rooms. The Visitors are forbidden to use glass containers and dishes out of cafes or bars.

5.1.3. It is forbidden to eat or drink in places that are not meant for these purposes, including the Aqua Park pools, saunas, baths etc.

5.1.4. It is forbidden for the Visitors to enter the water area of the Aqua Park (out of changing rooms) with packets, bags etc.

5.1.5. On the whole territory of the Aqua Park is forbidden: smoking tobacco products (cigarettes, cigars, cigarillos, hookahs, etc.), using of electronic means of smoking including the smoking mixtures and smoky substances.  Smoking is permitted only in designated areas.

5.1.6. On the whole territory of the Aqua Park Visitors are prohibited to use smokeless tobacco product that is intended for sucking, chewing or snuffing.

5.1.7. The Visitors are prohibited to bring to the Aqua Park the hookah products.

5.1.8. It is forbidden to bring any food or drinks in the Aqua Park, except for special children’s meal, packed in a plastic container.

5.1.9. It is forbidden to carry fire, gas, pneumatic and cold arms, piercing and cutting items, explosive and flammable, toxic, and strong-smelling substances in the territory of the Aqua Park.

5.1.10. In the territory of the Aqua Park any kinds of showing disrespect or discrimination because of differences in nationality, age, religion, social status or any other reasons is forbidden.

5.1.11. The Visitors are prohibited to be in the area of decoration, to climb on fences of platforms, terraces, to climb pipes and rails, hand-rails, ledges basins, curbs, railings etc., to ride a hand-rail, to climb on steel constructions.

5.1.12. The Visitors are prohibited to violate generally accepted standards of behavior (morality).

5.1.13. The Visitors are prohibited to litter and break sanitary condition of the Aqua Park (to throw garbage, to spit on the floor, to throw a chewing gum etc).

5.1.14. The Visitors are prohibited to apply any uncivilized actions to equipment, property or plants that belong to the Aqua Park.

5.1.15. The Visitors are prohibited to use all water slides, “Flow Rider” surfing-attraction, “Slow River” attraction and other attractions, pools, saunas and baths, Jacuzzi and baptistery in the state of alcoholic, narcotic, toxic intoxication, or under the influence of psychotropic or other intoxicating substances.

5.1.16. The Visitors are prohibited to scream, to whistle, to push each other, to call for help without need misleading the other Visitors and staff of the Aqua Park to avoid incidents and traumas;

5.1.17. Pregnant women are prohibited to use any attractions. Pregnant women may visit saunas and baths only after a doctor’s consulting.

5.1.18. The Visitors are forbidden to bring and use mobile phones, devices for audio and video reproduction, and devices for video or photo shooting fragments of which may be harming for the other Visitors in the territory of water entertaining and thermal relaxation.

5.1.19. Persons that are under the age of 18 are forbidden to drink alcoholic beverages.

5.1.20. The Visitors are prohibited to pour water or other liquids that may harm electronic equipment that is installed in the territory of the Aqua Park.

5.1.21. The Visitors (accompanying persons) are prohibited to leave children without attendance.

5.1.22. The Visitors with cardiovascular and neuropsychiatric diseases, diseases of the spine and musculoskeletal system, other diseases, as well as persons who have medical or other contraindications are prohibited to use water attractions (slides, pools, “Flow Rider” surfing-attraction, “Slow River” attraction and etc.), pools, saunas and baths, Jacuzzi and baptistery at the Aqua Park.

5.1.23 The Visitors are prohibited to ignore the indications of the pools’ depths, instructions and rules of using slides and attractions (in case of misunderstanding it is necessary to address the instructors).

5.1.24. The Visitors are prohibited to swim with loose hair due to avoiding any trauma.

5.1.25. The Visitors are prohibited to use nonfunctioning attractions.

5.1.26. Using pools, attractions, waterslides, the Visitors are forbidden to leave their footwear so that it created obstacles to the other Visitors and the personnel when moving in water zone.

5.1.27. The Visitors who have not learned to swim are forbidden to use waterslides and pools. The administration does not bear the responsibility for the security of such kind of the Visitors in case of violating this rule. The Visitors who have reached the age of 18 bear the full responsibility for themselves and for minors who have come with them.

5.1.28. The Visitors are prohibited to use on attractions the waterproof camera, underwater camera as well as any kind of photographic and video equipment for shooting during the descent from the water slides.

5.1.29. The Visitors are prohibited to jump into pool from its side (baptistery), Jacuzzi as well as into the area of splashdown slides.

5.1.30. The Visitors are prohibited to bring the own equipment for amusement (balls, toys, etc.).

5.1.31. The Visitors are obliged to follow the other prohibitions (restrictions) approved with these Terms.

5.2. Responsibilities of the Visitors of the Aqua Park:

5.2.1. A visit to the Aqua Park requires the Visitors’ physical efforts and activity. Before visiting the Aqua Park the Visitor must assess his physical abilities and his ability to swim. Compliance with all of the rules, guidelines and instructions (pictograms) of the specific attractions exclude any harm for the Visitor’s health.

5.2.2. Before signing the paid services agreement (i.e, pay a visit to the Aqua park), the Visitor must carefully read these Rules and applicable rates;

5.2.3. Before using a water attraction the Visitor must review the rules of security and order of its using, also the Visitor must independently assess the risk level and possible consequences.  The necessary information about safety rules and order of using attractions the Visitors can get from instructors of the Aqua Park, from these rules, as well as from rules and regulations (pictograms) of specific water attractions.

5.2.4. The Visitors who cannot swim must put on special inflatable vests for swimming. Before entering a pool the Visitor must review information board (terms of use) and independently assess risk level and possible consequences.

5.2.5. The visitor is obliged to comply with these rules, the requirements of instructors, rules and regulations (pictograms) specific water rides in the Aqua park.

5.2.6. Visitors must comply with the Aqua park staff requirements for security, maintain order and cleanliness in the Aqua park.

5.2.7. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

5.2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the Aqua park security a content of personal belongings for inspection.

5.2.9. In the event of theft or damage of Visitor’s property, the Visitor is obliged to inform about this to Aqua park staff immediately.

5.2.10. In the event of unforeseen, extraordinary or emergency situations Visitors must leave the Aqua park immediately.

5.2.11. Visitors must move around the Aqua Park only on special tracks, to be in the area of decorations is strictly prohibited.

5.2.12. In case of the slightest indispositions or injuries the Visitor is obliged to apply the medical aid station of the Aqua Park.

5.2.13. The Visitor is obliged to keep the receipt for a paid service, deposited funds (the down payment) to the exit of the Aqua Park.

5.2.14. The Visitor is obliged to respect the property of the Aqua Park when visit the Aqua Park.

5.2.15. The Visitor is obliged to dispose of rubbish only in the special containers provided for this purpose.

5.2.16. When using the services of the Aqua Park the Visitor is obliged to hold on to the hand-rails provided for construction of swimming pools and/or amusement.

5.2.17. When quitting the Aqua Park the Visitor is obliged to hand over an electronic bracelet.

5.2.18. The Visitor is obliged to carry an electronic bracelet on a wrist of a hand and to show it to the employee of the Aqua Park according to his requirement.

5.2.19. Visitors are obliged to perform any other duties provided by these Terms.

5.3. The rights of the Aqua Park Visitors:

5.3.1. The Visitors can make free use of chairs and sun loungers located on the territory of the entertainment area.

5.3.2. If there is any doubt about the use of the Aqua Park Service the Visitors may apply to the responsible workers of the Aqua Park for provision of necessary information.

5.3.3. The Visitor has the discretion to terminate the session and leave the Aqua Park. With incomplete use of paid time a refund is not possible.

5.3.4. All Visitors of the Aqua Park are entitled to the provision of pre-hospital care.

5.3.5. The Visitors can use the other rights provided by these Rules.

5.4. Recommendations for Visitors of the Aqua Park:

5.4.1. The Administration recommends to Visitors planning a visit to the Aqua Park to ensure that their health status allows to use the provided services. Responsibility for negative consequences associated with failure to comply with this recommendation lies with the Visitor.

5.4.2. The Visitors are not recommended to bring to the Aqua Park expensive and valuables (jewelry, necklaces, rings, pendants, bracelets, mobile phones, photo and video equipment, etc.) that may be damaged by moisture or may be lost and/or damaged.

5.4.3. Visitors are not recommended to use the services provided in the Aqua Park while wearing any type of jewelry or other jewelry that may cause harm to themselves for Visitors and/or inventory of Aqua Park.

5.4.4. The use of a wave pool and a pool Paradise Land is recommended only for people with good swimming skills.

5.4.5. The Administration recommends to refrain from visiting the Aqua Park: 

- pregnant women;

- persons with infants;

- individuals with increased sensitivity of the skin to chlorinated water and chlorine elements;

- with recently sustained injuries, undergoing treatment or rehabilitation, that can not tolerate the overload occurring during acceleration;

- other diseases that can worsen during the use of water rides and pools.

5.4.6. The Administration recommends to refrain from visiting saunas and baths for people with high sensitivity to high temperatures, for high blood pressure, feeling unwell, pregnant women, people suffering from acute infectious diseases and of a nature other diseases of the cardiovascular system, hypertension, coronary artery disease, as well as having medical contra-indications.

5.4.7. In order to prevent possible poisoning of chlorine-containing reagents, the Administration of the Aqua Park recommends not to drink (do not swallow, not to drink) water from water attractions, including swimming pools.

5.4.8. The Administration recommends the Visitors to have a medical certificate (permit for swimming pool) for its presentation of the Aqua Park personnel in case the need arose.

Section 6. Rights and duties of the Administration of Aqua Park

6.1. The Aqua Park Administration has the right:

6.1.1. does not allow the persons under 18 years of age unaccompanied by adults on the territory of the Aqua Park;

6.1.2. does not let into the Aqua Park of persons whose behavior may violate the order of the Aqua Park, constitute a hazard to other Visitors, hygienic condition of Park and/or contrary to accepted social norms of behavior;

6.1.3. does not let into the Park of persons who do not agree to abide by these Rules or not understand them;

6.1.4. to deny access to the territory of the Aqua Park the persons covered by the features specified in paragraph 3.2. and p. 3.4. of these Rules;

6.1.5. to remove from the Aqua Park Visitors who violate the Aqua Park rules, do not observe located throughout the Aqua Park warning signs, shown on the signage requirements, do not follow instructions from staff. In this case money is non-refundable to Visitor.

6.1.6.to stop (to suspend) the operation of any attraction (all attractions), sauna, jacuzzi, or the Aqua park in the following cases: sanitizing the Aqua Park (according to SanPiN requirements), preventative or maintenance, technical interruptions related to the configuration of the equipment, emergencies beyond the control of the Administration related to security of Visitors, in excess of the norm of finding people in the Aqua park, in the event of force majeure, which include natural ( floods, earthquakes), technological ( crash equipment, power outage), strike, war, acts of public authorities and management, or other independent of the Administration circumstances making it impossible to provide to Visitors the Aqua Park services;

6.1.7. to stop receiving payments and access of Visitors to the Aqua Park in case of special events, associated with the rental of Aqua Park overall;

6.1.8. in order to ensure safety to conduct a visual inspection of personal belongings;

6.2. Administration of the Aqua Park is obliged to:

6.2.1. to provide complete and accurate information about the order of provision of services and their cost;

6.2.2. in order to ensure the safe staying the Visitors on the water to organize the placement, training and the permanent stay of the personnel of the Aqua Park in the area of location of the Visitors;

6.3.3. to use for provided services only those supplies and equipment that meet safety requirements in accordance with established standards.

6.3.4. to provide services for Visitors of the Aqua Park in compliance with the relevant requirements of the normative acts of the Russian Federation and the provisions of this Regulation.

Section 7. The rules of visiting the Aqua Park by minor persons.

7.1. Children under the age of 17 inclusively have the right to visit the Aqua Park only accompanied by adults who bear the full responsibility for them, who respond for their safety and for the harm that was brought by them. By an adult is meant a capable person older than 18 years.

If there are 1 or 2 children under the age of 11 in the group, the adult may accompany up to 8 children. If there are 3 or more children under the age of 11, the adult may accompany up to 4 children.

7.2. Stay in the Aqua Park of the persons who haven't reached age of 18, without parents (persons, replacing them) or the persons performing actions with participation of minors, including at night (from 23 to 6 o'clock in the morning) isn't allowed.

7.3. Children below 120 cm in height are not allowed on all types of attractions, except for special playground in the entertaining zone and certain children's waterslides.

7.4. Accompanying persons bear the full responsibility for minor persons (children, teenagers) during the visit of the Aqua Park.

7.5. Person who is responsible and/or accompanies for the minors is obliged to provide lifejackets for children in the territory of the Aqua Park, and bears fully responsible for not following with this paragraph of these Terms.

Children under the age of 14 and/or shorter than 140 cm necessarily have to have a swimming jacket in the territory of the Aqua Park including all pools, slides and other water attractions of the Aqua Park.

7.7. When visiting the Aqua Park by a group of the Visitors in part of which is a minor person (or a few of them), the responsibility for their following these Terms of visiting the Aqua Park by minor persons bears the manager of the group, the head of the group.

7.8. Children are forbidden to play in the swimming pools or on the attractions without attendance of an adult person.

 

Section 8. Terms of using cloakroom

8.1. The Visitor is obliged to deliver to a cloakroom an outerwear and street shoes, folded in the package before visiting the Aqua Park. The entrance in the outdoor shoes to the entertainment (water) zone is prohibited.

8.2. Passing clothes and shoes in the cloakroom, the Visitor receives a ticket (token) in return.

8.3. The cloakroom does not be accepted: food, hats, scarves, stoles, scarves, umbrellas, briefcases, handbags, backpacks, diplomats, gloves, dirty things, as well as items that are odor resistant.

8.4. To leave in handed to the cloakroom things such as: documents, money, credit cards, phone, PDA, keys, ornaments, jewelry and other personal belongings are prohibited. The administration does not responsible for the loss of cash, loss and/or damage to any personal belongings of Visitors.

8.5. After visiting the Aqua Park the Visitor is obliged to pick up from the cloakroom the clothes and shoes, returning the ticket. The administration does not bear responsibility in front of the Visitors for the safety, integrity, completeness things after receiving them from the cloakroom. The Administration does not responsible for any items that were not picked up by the Visitors from the cloakroom before the end of the day in the Aqua Park.

8.6. In case of loss of ticket (token) cloakroom worker requires evidence of facilities commissioned in the cloakroom of the property in the presence of a security officer and senior administrator. Issuance of the property to the Visitor is carried out after providing by the Visitors identity documents, the receipt of payment for the lost number (token), and drawing up a receipt for obtaining property.

Section 9. Terms for use of changing rooms, showers and toilets

9.1. After the cloakroom the Visitor recommended to pass into the general locker room with changing rooms, to change clothes, put things in a personal locker and close it in accordance with the instructions which are posted on the lockers. Opening the box is also provided in accordance with the instructions. Do not use other locking devices, except as provided in the design of the lockers of the locker room. The Administration reserves the right to dismantle non-original locking devices without the knowledge of the Visitor.

9.2. In case of lost bracelet, automatic locker for storing clothes in the dressing room will be opened by the Administration of what is drawn the Act.

9.3. The Aqua Park provides cabins for changing clothes. Dressing and undressing outside the designated booths is prohibited.

9.4. To store items and substances prohibited by these Rules in the lockers is prohibited.

9.5. In case of difficulties with closing and/or opening the locker, the Visitors must immediately contact the staff of the Aqua Park.

9.6. In case of detection unsecured personal locker with things of the Visitor the Administration of the Aqua Park closes the locker with a bracelet and places on it a receipt.

9.7. Each Visitor is entitled to use not more than one storage locker.

9.8. The Visitor must take a shower and pass through the bath for disinfecting feet before visiting water zone of the Aqua Park and exit it. To use any glassware (dishes, washing and cosmetic products in glass containers, etc.) in the shower is not allowed, in order to avoid cuts.

9.9. To use various creams and ointments before visiting the Aqua Park is prohibited.

9.10. Visitors are prohibited to disassemble and unscrew the taps and dispensers; break dispensers for soap, paper towels, toilet paper; to carry out any property when visiting the showers.

 

Section 10. Requirements and recommendations for the appearance of the Visitors and the use of bathing suits

10.1. Visitors are prohibited to be in the water entertainment zone, summer terrace, thermal relaxation zones, a zone of rendering of services of public catering, the area of locker rooms, medical office, showers and ticket office, surcharges in underwear, street shoes, street clothes or without swimsuits, including children.

10.2. On the territory of the Aqua park women should be in the synthetic bathing suits, men - in synthetic batches, small children up to 2 years - in special waterproof nappies (diapers). Do not use bathing suits made of cotton fabric.

10.3. Women are forbidden to stay in the Aqua Park without the upper part of swimsuit (topless).

10.4. In order to ensure personal safety it is strictly forbidden to use the rides and pools of the Aqua Park in the bathing suits with hanging items, laces, belts, or exposed solid metal objects, zippers, rivets, buckles, metal decorations etc.

10.5. When visit the Aqua Park it is strictly forbidden to use the pools and attractions for the Visitors who have decorations, chains, bracelets, watches, rings, earrings, hair clips, and other personal belongings.

10.6. The Administration warns that in the process of using water attractions bathing suits can come into disrepair. The claim for this reason will not be accepted. The cost of bathing suits is not refundable.

10.7. To prevent injury on slippery surfaces, and keeping personal hygiene, the Visitors must use for moving through the Aqua Park removable rubber-soled shoes, and for swimming in pools rubber swimming cap. The Visitors are required to hold the handrails, railings when moving on the stairs.

10.8. Given the fact that the Aqua Park does not accept for storage the things (does not provide services of storage space) of Visitors, and only provides them of use the personal lockers, the Administration does not responsible for items left in it, and for abandoned and lost at the Aqua Park/Complex clothes, shoes, papers, mobile phones, cameras, money, jewelry and other belongings of Visitors. The claims in this reason are not considered by the Administration, the compensation is not paid.

 

Section 11. Rules of behavior on the water attractions and in pools of the Aqua Park.

11.1. Territory of the pools, slides and other water attractions is considered being the area of increased risk. The Visitors must follow the rules of safety of using the water attractions and pool when visiting the Aqua Park.

11.2. The Aqua Park consists of extreme, family, kid's water slides; pools designed for entertainment and free swimming, and other water attractions.

11.3. The order of entrance the Visitors to all rides is regulated by the instructors of the Aqua Park.

11.4. The Visitors must follow the requirements of the instructors of rides and pools.

11.5. Visitors are required to observe the safety rules of being on the water;

11.6. The Visitors with diseases of cardiovascular system, musculoskeletal and vestibular systems, chronic diseases, suffering from claustrophobia, nervous system disorders, pregnant women, persons with medical contraindications, disabled and sick people, visually impaired and/or having a disability-free are forbidden to use water attractions. When feeling any discomfort or injury, the Visitor should come to the first-aid post.

 

11.7. Parents and persons accompanying minors must control all of the children’s actions, not violate the rules of using the pools and attractions of the Aqua Park.

11.8. When visiting a pool/attraction the Visitor must carefully review the information board of the given pool/attraction and to assess the risks and possible consequences independently.

11.9. Sliding the waterslides and using the attractions of the Aqua Park may harm the Visitors having piercing on their body. In that case the Visitor who have not removed jewelry and piercings from his body before using attractions is fully responsible for the risks of injuries.

11.10. The following restrictions of weight and height are provided: 

11.10.1. The Visitors whose weight is more than 120 kg are forbidden to use any waterslide, except for the “Niagara” and the “Anaconda”, in which the total weight of the descent is not more than 180 kg.

11.10.2. Children whose height is less than 120 cm are forbidden to use any waterslide, except for children’s attractions.

11.10.3. Children whose height is less than 140 cm are not allowed on the especially difficult water slides, such as “Jump into the abyss”, “Tornado”, the “Black Hole”, “Deadlock” and the “Kamikaze”.

11.10.4. Children under the age of 15 are not allowed for the attraction “Flow Rider”.

11.10.5. Minors under the height of 140 cm are not allowed to use waterslides located on the children’s zone.

11.10.6. In cases if children violate the rules and ignore the above limitations, the accompanying adults are fully responsible for them.

 

11.11. Information about the water slides.

11.11.1. On the starting platforms located information about the technical parameters of attraction, the restrictions in the descent, allowed the safe methods of descent in the form of inscriptions and pictograms, as well as types of dangerous effects. On the starting platforms and in areas of splashdown are employees of the Aqua Park -instructors. The Visitor is obliged to unconditionally fulfill the requirements of instructors of the Aqua Park.

The Visitor may contact the instructor for additional information.

11.11.2. The list of water slides, their purpose, specifications and types of hazards:

11.11.2.1. Slides located in the Aqua Park building:

• Slide “Anaconda” is designed to trip on the triple circle in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. the Total weight of users should not exceed 180 kg.

Technical characteristics:

Capacity : 200-250 people per hour

Function: high-speed sliding in the water inside the pipe.

Water consumption: 442m3 / hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 19.00 m

Track length: 98,13m + 12,20m brake chute

The average tilt angle: 10.24 %

The area of water surface of the receiving trough : 16.47 sq.m.

The water depth of the receiving trough: 0.25 m

The volume of water of the receiving trough : 4.12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is forbidden.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• The slide “Bermudian descent” is designed to trip on a single circle. The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. Permitted user weight - no more than 120 kg.

Technical characteristics:

Capacity: 200-250 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 442ì3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude:19.00 m

Track length: 95.69 per m +12,20 m brake chute

The average tilt angle: up 10.47%

The water surface of the receiving trough: 16,47 sq. m.

The water depth of the receiving trough: 0.25 m

The volume of water receiving trough:4,12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Canyon" is designed for the descent - one rolling around without floating equipment. The slide ends for foster swimming pool with a length of 6.3 m, width 3.6 m, depth 1m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 260-280 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 120ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 3.60 m

Track length: 27.28m +6,3m brake chute

The average tilt angle: 13,49% 

The water surface of the receiving trough: 22,68 sq. m. 

The water depth of the receiving trough: 1m 

The volume of water receiving trough: 22,68ì3

Water temperature: 30 degrees C

For children below 1m20smthe descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Kamikaze" was designed for one downhill skiers without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 24m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 71.5m +24m brake chute

The average tilt angle: 24% 

The water surface of the receiving trough: 16,8 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 3,36m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

 

• Slide the "Dead loop" is designed to trip - one ride without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 18m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100m3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 119,73m +18m brake chute

The average tilt angle: 16%

The water surface of the receiving trough: 12,6 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 2,52m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

•  Slide "Niagara" is designed for descent on a circular raft in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children with the height not more than 1m 40 cm;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

 

The slide ends for foster swimming pool with a depth of 1.03 m with the change to 0.3 m and a length of 10.54 m. Total user weight should not exceed 180 kg.

Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 121,87 +10,54m foster pool

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2

The water depth of the receiving trough: from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m20ñì the descent from the hill is prohibited

For children under the age of 10 years the descent from the hill is prohibited

The descent from the slide of children growing up to 1m40sm is necessarily accompanied by an adult and/or in a special flotation vest.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• Slide "Tornado" is designed to descent one person in the double circle. The slide ends with the receiving groove depth of 0.25 m and a length of 15.51 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 90-100 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 30,99m. + bowl with diameter 11.5m.+ 20,95m.+ braking chute 15,6m.

The average tilt angle: 23% 

The water surface of the receiving trough: 20,93 m2. 

The water depth of the receiving trough: 0,25m

The volume of water receiving trough: 5,24 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Black hole" is designed to descent in the double circle of one person. The slide ends with the receiving groove depth of 1,03 m with the change to 0.3 m and a length of 10.54 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 112,46 +10,54m braking chute

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2 

The water depth of the receiving trough from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. For children under the age of 14 years the descent from the hill is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Jump into the abyss" is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 3.6 m. Permitted user weight - no more than 120 kg.

Persons under the age of 18 the descent from the slide is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini-Slide is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 100 cm.

• Yellow children's entertainment slide - is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

Technical characteristics:

Function: high-speed slide on the surface of the slides

Start altitude: 1,4 m

Track length: 10 m 

The average tilt angle: 14% 

Water temperature: 30 degrees C

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg , and growth of which is more than 150 cm and less than 120 cm.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

11.11.2.2. Slides located on the summer terrace of the Aqua Park:

• Slide the "Wide" is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the position of the body sitting or lying on the back, legs crossed, arms along the body, starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Toboggan” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the body position - lying on the back, legs crossed, hands behind head or hands crossed on the chest, chin pressed to chest starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini rainbow”

The slide is designed for children up to 6 years. The depth - 0.5 m

The descent from the slide is restricted to individuals whose growth is less than 105 cm.

• Children's animated slide "Elephant". The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's animated slide « Octopus ». The depth - 0.5 m

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

• Children's animated slide « Gemini ». The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's entertainment slide “Mini -slide” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 0.5m. The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

11.12. General rules of descent from the water slides:

11.12.1. Before the start of the descent from the water slides the Visitor is obliged to carefully examine the terms of use attractions as waterslides has weight restrictions , height, age, state of health , as well as by the method of descent .

11.12.2. Before descending from the slide the Visitor is obliged to take handrails (if any) and prepare for the descent, and only after the permission of instructor of  the Aqua Park, the Visitor  should perform the descent from the hill,

11.12.3. The run of the Visitors to water slides is carried out only with permission of instructor after splashdown the previous Visitor and release them splashdown zone,

11.12.4. While driving on the highway descent waterslide the Visitor is necessary to save position initially adopted for the descent and does not violate the prohibitions and regulations specified in this Regulation and information boards (pictograms) located at the attractions,

11.12.5. To avoid possible injury after the descent from the slides the Visitor should immediately leave the foster pool (splashdown zone),

11.12.6. It is forbidden to descend from the slides without water supply - that is in all cases of turning off the automatic water supply to slide,

11.12.7. It is forbidden to descend from the slides to persons in a state of alcoholic, narcotic, toxic, psychotropic intoxication, under the influence of other intoxicating substances, as well as persons under the influence of medications that lower reaction.

11.12.8. Visitors use the attractions at their own responsibility at their own risk.

11.12.9. After the descent from the slides the Visitors are obliged to return the inflatable rings in their designated places.

11.13. It is prohibited on all of the water attractions (waterslides):

11.13.1. to use any supportive devices for descent not provided by the instruction of an attraction;

11.13.2. to use an attraction wearing sunglasses, masks, footwear, wearing any jewelry, bracelets, rings, watches, earrings etc.;

11.13.3. to use an attraction with long untied hair;

11.13.4. to use an attraction with the body weight and growth inappropriate to specified in the instruction (rules) parameters for using an attraction;

11.13.5. to use an attraction independently, without instructor’s permission and violating the permitted positions for descent;

11.13.6. to descent from the water slide in swimming goggles and masks;

11.13.7. to occupy a place at the slides’ start at red light and/or without the authorization of personnel;

11.13.8. to take hold of the edges of an attraction, to try to slow down while descent; to aside hands or legs, to turn over or rise during the descent;

11.13.9. to give additional acceleration by pushing the fixing hand-rails at the start;

11.13.10. to get into the tube of waterslide when the red light or when the Aqua Park’s staff prevents it;

11.13.11. to jump from the takeoff into the tube of waterslide in order to increase the sliding speed ;

11.13.12. to swing on sides of a waterslide in case of a descent in a circle;

11.13.13. to lower legs down sharply in the end of a descent when reaching the water;

11.13.14. to stop on the edge of the gutter in pools of water slides and in the pool;

11.13.15. to swim and dive in the splashdown zone of slides, to go, to swim across and/or towards to gutter of finish descent;

11.13.16. to independently continue descent on a waterslide trench without instructions of the instructor, to try to go, rise, creep or leave a waterslide any other way without the permission of the instructor in the absence of water supply (jamming);

11.13.17. to implement the descent from the waterslide with violating the provided time interval;

11.13.18. to use an attraction in case if it is forbidden by the staff or any other warnings;

11.13.19. to use attractions and pools on the summer terrace when the speed of wind is more than 10 m/s. and also in case of a thunder-storm, during a rain and in fog. Under the specified weather conditions visitors are obliged to leave the summer terrace and to come into the building of the Aqua Park;

11.13.20. to descent from the waterslides for persons who cannot swim or swim badly;

11.13.21. to descent from the waterslide lying on stomach, headfirst or staying oh feet;

11.13.22. to descent from the waterslides by two or more the persons at the same time one after another. Descent can be begun only after the waterslide will be exempted, and the previous visitor completely finished the descent;

11.13.23. to descent from the waterslides in positions that are not specified in the information, rules placed near the waterslides or that are specified by the instructor;

11.13.24. to use a waterslide when its work is stopped due to technical malfunctions;

11.13.25. to use the waterslides for persons with plastered or bandaged hands or legs;

11.13.26. to descend from the waterslides with  photo and video equipment as well as in any kind of footwear.

 

11.14. Instructor of the Aqua Park independently assess the situation on the attraction and has the rights to take decision to stop using attraction for safety reasons of its operation and prevention the possible injury of the Visitor.

11.15. Information on swimming pools:

11.15.1. Information about purpose, technical parameters, warnings and requirements, types of hazards posted on the informational boards around the pools. Pools are controlled by instructors of the Aqua park; the Visitor is obliged to follow their instructions. The Visitor may contact the instructor for more information.

11.15.2. The list of pools with their technical characteristics:

¹ Name of pool Depth, m Square,m2 Volume, m3

Â1 Massage 0,1; 0,6; 0,9 52.57 47.313

Â2 Pool with grotto 1 23.62 23.62

Â3 Braking chute red, orange. 0.25 20.37 4.074

Â4 Braking chute Super ball (Tornado) 0.25 15.48 3.096

Â5 Round pool 0.9 21.24 19.116

Â6 Chute from round to massage. 0 12.96 0

Â7 Children 1 floor 0.6 21.7 13.02

Â8 Barrel 3.6 20.75 74.7

Â9 Braking chute yellow,  black to 0,8 79.08 56.9

Â10 Slow river ext. 0.9 388.29 349.461

Â11 Children (Captain Kids) 0.4 139.96 55.984

Â12 Slow river inter. 0.9 117.11 105.399

Â13 Wave pool  0-1.5 329.6 339.8

Â14 Paradise land 1.45,bar 1,15 207.35 273.2

Â15 Massage bath Paradise 0,6; 0,9 11.6 16.24

Â16 Fond (cold pool) 1.4 8.15 11.41

Â17 Massage bath Paradise (street) 1.45 9.22 13.369

Â18 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â19 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20 Jacuzzi  0,55, 0,65, 0,80 4.15 2,78

Â20À Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20Á Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â21 Braking chute blue, green. 0.25 49.68 9.936

Â22 Super Ball (Tornado) 0.1 28.12 2.812

Â28 Flow Rider 1.65 113.1 186.62

ËÒ1 Pool 0,5; 1,2; 1,3 828 856

Pool ¹ ËÒ1 located on the summer terrace and has several zones with different depth: area landing (depth is 1.20 m), area children's ride "Mushroom" (depth 0.50 m), entertainment area, children's slides "Octopus" (depth 0.50 m), sauna area and slides "Gemini" (depth 1.30 m).

·         11.15.3. On the territory of the Aqua Park operates the lazy river - pool in the form of a channel. Specifications: average depth - 0,91 m, there are three discharge section line.

Discharge section line  1

Location - "Terrace"

average flow speed - 0.32 m / s, the maximum flow speed - 0.35 m / s

Discharge section line 2

Location – 2.9 m below the pump

Surface the flow rate of 0.74 m/s
Speed at the point of average depth of 0.82 m/s
Near-bottom speed of 1.11 m/s

Discharge section line  3

The location is 3.2 m below the bridge

The speed at the point of average depth – 0.60 m/s

 

11.16. The Visitor is prohibited: 

11.16.1. in the «Wave» pool - dive to the grids, push through it legs and arms , to approach and cross a floating line, that creates a safety zone in front of the wave chamber (s), climbing on it and/or dive under it, walk on glass illuminator;

11.16.2. On the attraction " Slow River " (swimming pool in the shape of the channel) - to linger, to cling to the bridges, jump over fences, swim against flow of the river, dive to the grids, pumps, inlet/outlet devices, push through it legs and arms, fingers;

11.16.3. in the children's pools to climb on decorative pieces, to shake them.

11.17. In every pool including wave pool and attractions “Slow River” forbidden:

11.17.1. for children with height under 1 m 60 cm (on the attractions “Slow River”  under 1 m 40 cm)  to swim in the pools without adult’s attendance and without swimming vests;

11.17.2. to use helping objects for swimming (circles, rafts, boards, etc.), except for children's swimming vests;

11.17.3. to use any cleaning products, ointments, lotions etc. Before visiting waterslides and pools the Visitor must take a shower;

11.17.4. to clog the water of the pools, to throw foreign objects in the pools, to plug special sprayers and nozzles, to jump on fences of drain holes and trenches;

11.17.5. to run, jump on adjacent platforms, to do sharp movements, to push other Visitors, to climb on barriers, bridges and decorative figures;

11.17.6. to jump and dive into the water from the edges, to hold each other under water, to hold the breath under water, to shout, use acrobatic jumps.

11.17.7. to climb, to walk and to run on the side of the pool and fencing ;

11.17.8. to swim in sunglasses;

11.17.9. to entry to the pools or to leave them in non-designated places.

 

11.18. Visitors are required to meet the requirements and commands of the Aqua Park instructors and respond to their signals and warnings.

Section 12. Rules of visiting saunas, baths and font

12.1. Visiting sauna, bath and fonts for people with cardiovascular disease including those with pacemakers, as well as other persons mentioned in p. 3.2. of these Regulations, it is prohibited.

12.2. Minor Visitors under the age of 17 years old inclusive must be in the saunas and baths accompanied by adult Visitors.

12.3. Visiting saunas and baths for persons in condition of alcoholic, narcotic, psychotropic intoxication, and persons under the influence of other intoxicating substances is prohibited.

12.4. Visitors are not permitted to consume alcoholic and soft drinks when visiting saunas and baths.

12.5. Entrance to the sauna and bath is carried out strictly in bathing suits.

12.6. Visitors are required to use individual towels when being in the sauna.

12.7. It is strictly forbidden to pour water and other substances to the sauna heater. It is forbidden to bring into the sauna spray liquid, food and drinks.

12.8. Visitors are forbidden to use bath brooms on the territory of the Aqua park.

 

12.9. Not permitted to use the sauna for personal hygiene (shave, wash personal items, etc.). Not allowed to use a bath and a sauna for drying towels and personal items.

12.10. Visitors are forbidden to leave towels and clothing in the baths and saunas.

12.11. Visitors are not allowed to touch the metal parts of the equipment installed in saunas and steam baths when visiting saunas and baths.

12.12. Visitors are not allowed to adjust the devices located in the areas of baths and saunas.

12.13. Visitors are not allowed to put on the body cream, oils, scrubs and other cosmetic and therapeutic agents and use variety of tinctures and extracts on the territory of  baths (saunas);

12.14. After visit the sauna (bath) and before visit the water- entertainment area Visitors are required to take a shower.

12.15. Technical specifications of sauna and bath:

- Sauna - the heater power is 25 KW, designed for 20 seats, the area of the sauna - 16.21 sq. m., temperature is 80 degrees, the number of saunas in the Aqua park – two.

- Steam bath consists two steam generators, power is 12 KW, designed for 16 seats, the area of the baths - of 16.67 sq. m., the temperature – 45 degrees, the number of baths in the Aqua Park - two.

12.16. The rules of visiting saunas and baths are indicated, including on the stand in front of the sauna and bath.

12.17. Entry and exit into the font should be carried out by Visitors only holding on provided the design handrails. The Administration of the Aqua Park does not recommend Visitors to stay more than 10 seconds in the font because of possible hypothermia. The Administration of the Aqua Park does not recommend visit the font for children under 14 years. Visit the font for children shorter than 1 m 60 cm without an adult Visitor  and without  swimming vest is strictly prohibited.

 

Section 13. The rules of visiting Jacuzzi

13.1. Visiting Jacuzzi Visitors must hold on tight to the handrails when entering into the bowl and leaving it (there is a ledge).

13.2. Visiting Jacuzzi is restricted to individuals with medical contraindications.

13.3. Visitors are prohibited to pour drinks and other liquids to Jacuzzi.

13.4. Diving under the water in Jacuzzi is forbidden.

 


Section 14. Procedure of visiting massage cabin

14.1. On the territory of the water park is provided with a relaxing (not medical ) massage .

14.2. Payment for the provision of massage services is performed with an electronic bracelet according to the price list.

14.3. The Administration of the Aqua Park recommends to learn the schedule of massage services before payment. After payment the therapist assigns the Visitor to a specific appointment time.

14.4. In case of delay Visitor more than 10 minutes, the therapist has the right to service other clients.

14.5. In case of delay or denial of service the Visitor is obliged to notify in advance the Aqua Park administrator.

14.6. To comply with sanitary-epidemiological norms before working with each new Visitor, the therapist providing the service veiled massage table with clean or disposable underwear (cloth), washes his hands with disinfectant.

14.7. It is forbidden to visit the massage cabin to persons with medical contraindications (malignant blood diseases and hemophilia, and malignant tumors, scurvy, gangrene, thrombosis of vessels in the period of its occurrence, of the syndrome, cardiac aneurysm, aortic, peripheral vascular, mental illness with significantly altered mentality, active tuberculosis, venereal disease in the period of possible infection, osteomyelitis (inflammation of bone marrow), acute and chronic, kaupallisesti syndrome (pain in the form of a burning sensation) after peripheral nerve injury, circulatory failure and pulmonary heart disease, AIDS, purulent processes of any localization, pustular skin lesions, inflammation of the lymph nodes, blood vessels increased, the cohesion with the skin and the underlying tissues, multiple allergic skin rash with hemorrhages, angioedema, hypertensive crisis, hypotension, cerebral (cerebral vessels), nausea, vomiting, abdominal pain, etc.), and in a state of alcoholic, narcotic and other intoxication.

14.8. The Visitor must notify the massage therapist about chronic diseases or poor health at the time of visiting massage services.

 

Section 15. Rules of visiting the public catering area of the Aqua Park

15.1. On the territory of catering areas is prohibited: 

-to smoke;

- to litter and disrupt the sanitary condition in the food catering area (to throw away the leftover food and dishes out of boxes, to spit on the floor, throw chewing gum); 

- to climb with feet on tables, chairs, bar counters;

- to apply vandal actions to the equipment, throwing food, utensils;

- to bring food, drinks, except of children's special food;

- to violate accepted standards of behavior in public places, to be rude to the staff and Visitors, to raise voice to staff and Visitors, to humiliate and to insult them, to divert staff with extraneous conversations.

15.2. Service may be denied to a person whose behavior may present a threat to order, security of staff and visitors, the hygienic condition of the Aqua Park and/or contrary to socially accepted rules of behavior and morality;

15.3. Since the Aqua Park is a high-risk area, Visitors are required to monitor the amount of consumed alcoholic beverages by them, to adequately assess their physical condition, understand the risks of being in alcoholic condition by the water and listen to the comments of the bar staff about the amount of consumed alcohol by them.

15.4. The provision of catering services is available for money calculated to the electronic bracelet.

15.5. It is forbidden to bring food or drinks outside cafes and bars. To take food or drinks outside the catering facilities is possible only with permission of the Administration of the Aqua Park, only in packaged form and in the presence of the check.

15.6. Visitors are responsible for broken or damaged not for their own fault dishes in the amount of its value.

 

Section 16. Rules of visiting the surfing attraction Flowrider

16.1. Surfing attraction (FlowRider) simulates the surfing on the wave in a controlled environment with stable parameters. Riding is carried out in the supine position (on the bodyboard). Visitor manage the bodyboard by moving the center of gravity of the body (displacement of the point of putting a load to the bodyboard changing the angle of inclination of the body).

16.2. Surfing-attraction – area of increased injuries, compliance with regulations and good physical condition to reduce the chances of injury.

Surfing attraction requires of Visitors to physical effort and activity. Before visiting surfing attraction the Visitors should assess their physical abilities. The administration of the Aqua Park recalls that stay in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health condition before using the Aqua Park.

16.3. The Aqua Park Administration recalls that the rest in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health status before using the water park facilities.

16.4. The use of the attraction may include the following risks (non-exhaustive list):

- injuries of the fingers and toes, limbs, bruises, wounds, lumps;

- a stretching of muscles and ligaments;

- dislocations of the extremities;

- injuries in the fall from the Board;

- etc.

16.5. The use of attraction is forbidden:

- pregnant;

- in the presence of pain and back injuries, joints, and neck;

- injuries with the shoulder joints (particularly when offsets);

- recovering (after surgery, accidents, the presence of gypsum);

- in the presence of a defect or heart disease and/or presence of a pacemaker;

- in a state of alcoholic, narcotic, toxic intoxication, under the influence of medicines, reducing the response;

- persons who have any physical limitations;

- refusing to comply with these rules or not understanding them;

- children under the age of 15 years;

- the persons shorter than 1m 40cm,

- persons weighing more than 89 kg

- as well as other persons specified in these Rules.

In case of a dispute regarding anthropometric data and/or the age of the Visitor, the final decision on admission is taken by the instructor of the attraction.

16.6. Before use the attraction the Visitor is obliged:

- be instructed in the technique of riding by instructor;

- to put off any type of jewelry (chains, bracelets, watches, rings, piercings etc.) and other hanging items.

16.7. The procedure for use the attraction:

At the same time on the same ride can be and ride only one person.

The Visitor passes the Safety Instruction, takes board for riding lying down and passes to the attraction. One visit is 5 (five) minutes per Visitor. Changing the Visitors within the allotted five minutes of time is not allowed. In case of instruction does not require to the Visitor or the Visitor voluntarily abandoned it, riding time is not added.

The start time begins after clicking the instructor button on the timer. After riding time the Visitor comes to the instructor, to return a board for riding and go out of the surfing zone of attraction for the protective elements.

16.8. Instructions for use the attraction: required to omit the bodyboard on the water flow with the smooth side down and lie down on the stomach with face to the water flow, while the hips should lie on the rear edge of the board. The legs have to pull back to help control a board. You must grab your hands at the front edge of the board then gently push to the stream. Skating does not allowed on the knees.
While riding, need to keep the board in the center of the water flow. Manage the board can be easy by weight transfer. You must try to keep the board in the direction of oncoming water flow. Align the edge - the basic principle of skating .

Start with a board is carried out only at the top of  Flowrider and just lying on the board.

16.9. It is prohibited to jump and ride to the attraction at high speed.

16.10. It is forbidden to walk on the surface for skating, flex the board while riding, start from the side of the tracks, jump from the board, walk and roll down canvas cover.

16.11. While riding the Visitor is obliged to carefully follow the instructions received during training and use attraction for its intended purpose - simulation ride on the bodyboard (lying). Responsible for minors in the group is the leader of the group.

16.12. If the Visitor feels that a further stay in the attraction threatens his security, he shall immediately stop riding and report about it to the instructor.

16.13. If the Visitor is unable to continue riding for any reason (including as part of a group) within their purchased time, money will not be returned.

16.14. The instructor can stop skating if it threatens the safety of Visitors or other persons in the water and recreational water park area.

16.15. The Visitor can be removed from the surfing attraction, and riding time can be stopped, if the visitor behavior poses a threat to others or to property of the Aqua Park.

16.16. The Aqua Park administration does not responsible for the injuries on surfing attraction . Parents are responsible for their minor children.

 

16.17. Administration of the Aqua Park strongly recommends to use the surf ride is only with good physical training, taking into account individual peculiarities of the organism.

16.18. Administration does not recommend using surfing-attraction to persons whose weight exceeds 80 kg.

16.19. Administration has the right to stop (pause) the work of surfing attraction, receiving payments for services in the cases provided by these rules.

 

Section17. Procedure for provision of medical assistance to Visitors

17.1. All Visitors of the Aqua Park are entitled to provide first medical aid.

17.2. In case of sickness or injury, the Visitor must contact the clinic located on the second floor in a Water area of the Aqua Park.

17.3. Visitor can contact the clinic on their own or with the assistance of the Aqua Park staff.

17.4. When contacting the clinic, the Visitor is obliged to inform a medical staff the details (name, year of birth, address), as well as the time and place of injury or the occurrence of illness. This information is logged in a medical journal with the purpose of statistical accounting.

17.5. The medical staff of the Aqua Park does not issue certificates, sick leaves, official opinions, statements.

17.6. The medical staff of the Aqua Park provides first aid and reserves the right to call an ambulance, if necessary.

17.7. In case of refusal recommendation of medical staff, as well as the refusal to render first aid, if need be affected, the medical staff responsibility for the victim does not responsible.

 

Section18. Responsibility for violation of the Rules

18.1. In case of loss or damage a property of the Aqua Park caused by the Visitor, he is obliged to compensate the damage caused and also be responsible for other violations committed by him in accordance with applicable Russian legislation.

18.2. For the damage caused to the Aqua Park and located in its property, property and/or health Visitors, the Visitor is responsible in accordance with Russian legislation. For damage caused by minors and persons with disabilities, are responsible their parents or guardians.

18.3. Parents, guardians or other accompanying minors the adults are responsible for reviewing arrived with them together minors with rules of the Aqua Park and the observance of these Rules.

18.4. The Aqua Park Administration does not bear responsibility for minor visitors aged till 17 years inclusive who were left without attendance of an adult person. The Aqua Park Administration does not bear responsibility for the state of health and possible injuries of a minor person (child, teenager) if the minor person (child, teenager) was left without attendance of an adult or if the minor person defied these Terms or violated rules of visit of an Aqua Park, including the instructions of using water attractions and/or pools.

18.5. In case of losing a bracelet or damaging it the Visitor is obliged to compensate its cost of 600 rubles to the Aqua Park.

18.6. The Visitor is obliged to pay a penalty of 1500 rubles for smoking in the places which are not meant for this purpose.

18.7. The Visitor pays a penalty of 100 rubles for losing or damaging a number (badge) from the wardrobe.

18.8. The Visitor suffering of pecuniary and / or non-pecuniary damage is obliged to inform the Aqua Park employee stating the time, place, circumstances of incident and the persons who were witnesses of the incident.

18.9. The Aqua Park Administration does not responsible for the safety of personal belongings or jewelry, other valuables of the Visitors left unattended in the Aqua Park, or because they were lost and/or partially damaged by a Visitor.

18.10. The Aqua Park does not bear responsibility for the consequences concerning health and property of the Visitors (an injury, damage, other harm) or the damage caused to involved third persons. Also the Aqua Park does not accept and does not review the complaints if such consequences resulted from non-compliance or not following the requirements and the recommendations fixed in these Terms, information specified on precautionary signs and texts, and not following lawful instructions of the personnel of the Aqua Park.

18.11. Aqua Park staff is authorized to take action against the Visitors in a state of alcohol or narcotic intoxication, in mentally unstable condition, as well as against the Visitors who do not respond to the comments of staff and do not comply with this Regulation.

18.12. The Visitor agrees to comply with the Rules and bears full responsibility for his violation in accordance with these Rules and applicable laws of Russian Federation. Failure to comply with the Rules of visiting the Aqua Park is ground to removal of the Visitor from the Aqua Park without any monetary compensation.

18.13. For non-performance or improper performance of obligations on rendering services the Aqua Park Administration is responsible under legislation of Russian Federation.

18.14. Claims related to the shortcomings of the service rendered, may be brought by the Visitor in accordance with the legislation of the Russian Federation. The order and terms of consideration of Visitors claims are governed by laws of Russian Federation.

18.15. The Visitors who have entered any technical and service rooms bear the full responsibility for malfunctions and accidents that took place in that area or are a result of their actions above technical engineering equipment of the Aqua Park.

18.16. The Visitor is obliged to pay a penalty of 1500 rubles for losing or breaking the key of a storage locker.

18.17. The Visitors are required to pay a fine of 300 rubles for losing or damaging the towels.

 

18.18. If the Visitor has lost the electronic bracelet, he must pay a fine in accordance with c. 18.5 of these Rules. With loss of an electronic bracelet, the Visitor must immediately contact the representative of the Aqua Park Administration.

The Aqua Park Administration does not return deposited on the lost electronic bracelet money if before blocking of the electronic bracelet another person used it (payment services, etc.). The Aqua Park administration returns to the Visitor only those funds that are placed on an electronic bracelet at the time of its blocking.

 

Section19. Procedure actions of Visitor in emergency situations

19.1. In case of emergency situations – natural disasters, manmade disasters, fire, etc., Visitors should not panic.

19.2. Visitors are required to strictly follow the staff command.

19.3. After the staff command or alarm signal transmitted in the paging system, Visitors must vacate, leave the rides and swimming pools, facilities of changing rooms, bars, restaurants, toilets and so on, and go out to the open areas, to leave the Aqua Park using the emergency exits, fire escapes and transitions.

19.4. Lockable emergency exits at the Aqua Park:

• 1st emergency exit – 1st floor, entrance for staff from side of “Amazonka”;

• 2nd emergency exit - 1 floor, entrance with the name “Amazonka”;

• 3rd emergency exit – 1st floor, finish yellow and red slide;

• 4th emergency exit-2nd floor, next to the clinic, exit to the tower and to the street of fitness side;

• 5th emergency exit – 2nd floor, to the right of flowrider, exit to the terrace;

• 6th emergency exit – 2nd floor, to the right of wave pool, access to the terrace;

• 7th emergency exit - 2nd floor, to the left of the wave pool, access to the terrace;

• 8th emergency exit – 2nd floor, next to the plunge pool, exit to the terrace;

• 9th emergency exit – 2nd floor, left of flowrider, exit to the terrace;

• 10th emergency exit – 2nd floor, next to the saunas, the exit to the metal stair located the parking;

•11th emergency exit - 3rd floor, in front of the bistro;

• 12th emergency exit - 3rd floor, next to the sushi bar, exit to the tower and to the street of fitness side;

• 13th emergency exit - 1st floor, in the locker room of rescuers.

19.5. Emergency exits at the Aqua Park automatically opened when a fire alarm system triggered:

• Emergency exit – the guard post, offices area, 1 floor;

• Emergency exit – next to office of Administration (smoking room) to outdoor swimming pools area;

• Emergency exit – 1st floor, in front of the end of the grotto, exit to the tower and to the street of fitness side;

• Emergency exits – 1st, 2nd, 3rd floors, near the stairs leading up to the start of the slides, exit to the tower and to the street of fitness side;

• Emergency exits – 1st floor, hall, next to the bar hall, exit to the street from the parking lot;

• Emergency exits - 1st floor, hall, next to the souvenirs shop, exit to the street from the parking lot.

19.6. The entrances to the locker room will be blocked by staff. Evacuation diagrams are posted on the territory of the Aqua Park.

19.7. Leaving the Aqua Park , the Visitors should keep calm, keep the ticket, do not run, do not create crowding in the aisles and stairways, hold on to the handrails, do not climb over the fence and lean on them, to avoid moving on places located on top.

19.8. Adult visitors must ensure the safe evacuation of children. 

19.9. Gathering places for evacuated Visitors located:

- car parking in front of the restaurant "Amazonka" from the street F. Amirkhana.

- car parking from the street Sibgata Khakima.

Section 20. Final provisions

12.1. These Rules are published on www.kazanriviera.ru site, as well as posted on the information desk ( “Consumer Zone”) and elsewhere in the territory of the Aqua Park .General rules of the use of services of the Aqua Park.

Section1. General Provisions

1.1. These Regulations (hereinafter - "Rules") govern the relationship between the consumer - the person having the intention to order or purchase or ordering, purchasing and using services (goods) exclusively for personal , family and other needs not related to business activities ( hereinafter - “Visitor" ) and the limited liability Company "Aqua Park-Suvar " ( hereinafter - "Contractor " ), providing services for Visitors on the territory of the Aqua park "Riviera" .

1.2. The Aqua Park "Riviera" is a multifunctional complex of swimming pools and other water attractions located to the address: Kazan, Fatiha Amirkhana street, b.1

1.2.1. The territory of the water park includes:

·     Water-entertainment area : water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar;

• Summer terrace includes: water slides, splashdown pool and playground;

• thermal-relaxation zone (saunas, baths, baptistery);

• area which provides the catering services (cafe bars) ;

• area of changing rooms;

• medical office (clinic).

• sanitary-hygienic zone (booths, changing rooms, personal lockers for clothes and personal belongings, showers and toilets);

• cash desk.

1.3. These Terms are obligatory to follow for all without exception of Visitors who are in the Aqua Park. Before the conclusion of the contract of paid rendering services (i.e. payment of a visit of an aqua park) Visitor must carefully read these Terms. Obtaining a cash register receipt and/or an electronic bracelet is a confirmation that visitor is familiar with the Terms, fully agrees with their contents and undertakes to follow the Terms, carrying the risk of adverse effects in case of violation. In case of visiting the Aqua Park by the organized group of persons, responsibility for observance of these Terms by all members of the group including the head of the group.

1.4. Water Park rules, instructions (rules) on the use of water attractions in the water Park prepared in accordance with regulatory requirements of legal acts of the Russian Federation.

1.5. Responsibility for the consequences that arise in the territory of the Aqua park due to lack of knowledge and/or non-compliance with these regulations and/or instructions (Rules) on the use of water attractions in the Aqua park, lies on the Visitor .

 1.6. Information about the company name, the location, the Contractor work hours, number of managers phones are available at the information desk ("Customer zone "), located at the entrance to the Aqua park in a convenient location for Visitors reference . At the information desk also has a list of services, the price list of the provided services, Regulation, Guestbook, and other necessary information in accordance with the legislation of Russian Federation.

1.7. These Rules establish the procedure for maintenance (services) to Visitors of the Aqua Park, applicable to the Visitors the mandatory requirements of safety, hygiene and other requirements, rights, obligations and liability limits of the Aqua Park and Visitors, the conditions of tickets’ sale and provision of additional services, restrictions on admission of the Aqua Park, the rules of visiting the Aqua Park by minors, applicable to Visitors of the mandatory requirements of the security rules of visiting the public catering area of the Aqua Park, the procedure for pre-hospital care, as well as the order of Visitors actions in emergency situations.

 

Section 2. General rules of the use of services of the Aqua Park.

2.1. The right to visit the Aqua Park "Riviera" (hereinafter – “Aqua Park”) is provided only to the persons which have received an electronic bracelet.

2.2. Customers have the right to stay in the Aqua park only within the opening hours of the Aqua park. Hours are indicated at the entrance to the Aqua park, at the Customer zone, as well as on the website of the company. Visitors are required to vacate the building the Aqua park at the end of working time.

2.3. Time of stay in the Aqua park is controlled by the Visitor on their own.

2.4. The entrance of the Visitors to the Aqua Park stops in 30 minutes before the end of its working hours.

2.5. Sales of services at separate tariffs terminated in advance taking into account the time required for the provision the purchased services.

2.6. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

2.7. Professional photography and filming for commercial purposes at the Aqua park is prohibited. Do not use image symbols (logo) of the Aqua park, video and photographs for promotional and commercial purposes without permission of the Administration of the Aqua park. Exclusive right to publish photographs, video broadcast, filmed in a water park, has the Administration only.

2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the security of the Aqua Park the content of personal belongings for inspection.

2.9. In order to ensure safety of the Visitors they are under video surveillance throughout the Aqua park (except for the changing cabins, showers and toilets).

2.10. In accordance with article 32 of the Russian Federation Consumer Protection Act and with article 782 of The Civil Code of the Russian Federation for services rendered the Aqua park money does not return.

2.11. Visitors should perform the requirements of the Aqua park staff for security, maintain order and cleanliness in the water park.

2.12. In case of inability to use the attractions due to unforeseen technical problems, lower prices for the duration of stay in the Aqua park is not carried out.

2.13. In case of unforeseen circumstances or emergencies Visitors must immediately leave the Aqua Park.

2.14. Visitors should not enter any technical or service rooms with the sign “No Entry” or “Staff Only”. Visitors who entered such rooms bear full responsibility for any malfunctions and accidents that have occurred in this area.

2.15. The administration has the right to suspend the sale of tickets in excess of the standard of being people in the Aqua Park.

2.16. Number  provided free of charge deck chairs, umbrellas, special means for the shutter (rubber ring), chambers for storing valuables - is limited, so the Administration does not accept the claims of the inconveniences associated with it.

2.17. Any advertising, business, commercial activity does not consistent with the Administration is prohibited at the Aqua park.

2.18. Visitors are prohibited to use for other purposes furniture, located on the whole territory of the Aqua park.

2.19. Zone of paid additional services may be limited for other Visitors .

2.20. Water-entertainment area (water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar), thermal-relaxation zone (saunas, baths, baptistery), and the area which provides the catering services (cafe bars) stop their function 30 minutes before the closing of the Aqua Park. Summer terrace (water slides, pool and playground splashdown) stops its operation at 20:00 pm. The administration has the right to suspend the summer terrace (restrict Visitors, organize compulsory for Visitors exit from the territory of the summer terrace and etc.) due to changes in climatic conditions that prevent safe use of water attractions.

Section 3. Prohibition of visiting of the Aqua Park.

3.1. Persons of all age categories have the right to visit the Aqua Park, except for cases provided in these rules.

3.2. Visit the Aqua park is forbidden:

• persons suffering from infectious diseases, acute viral, contagious skin and venereal, fungal diseases; open wounds, or any other disease that may pose a threat to the health of other Visitors;

• persons suffering from cardio-vascular, mental illness(representing a threat to others), with emergency surgical pathology;

• persons with open, infectious wounds, aseptic bandages, suffering from furunculosis, conjunctivitis, helminth infections;

• persons in the period of exacerbation of chronic diseases ;

• persons who have a tendency to allergic reactions;

• persons in a state of alcoholic intoxication, as well as persons under the influence of narcotic, psychotropic or other intoxicating substances ;

• persons whose behavior may threaten the order, security, hygiene of the water park, or contrary to the rules of behavior accepted in society;

• people with other ailments, which constitute a danger to personal health and safety, as well as the health and safety of other Visitors;

• persons who do not have an electronic bracelet ;

• persons up to 17 years inclusive unaccompanied by adults. Visitors of the Aqua park, violating specified in this paragraph prohibitions are fully responsible for the damage caused to their health, the health of other Visitors and associated material costs.

3.3. If you have any suspicions regarding the presence of the Visitor of the disease, referred to this section, the Aqua park Administration may require the Visitor permits or presentation of a medical certificate to the pool or treatment to medical personnel of the Aqua park for the purpose of conducting medical monitoring, the results of which the Visitor can be admitted or not admitted to the use of the Aqua park services.

3.4. It is forbidden to visit the Aqua park with animals.

 

Section 4. Payment procedure. Electronic bracelet, its purpose and using.

4.1. The following tariff policy works in the Aqua Park:

- visit of the Aqua Park is free for children under the age of 5 and/or under the height of 120 cm;

- children from 5 to 12 get the children’s ticket;

- children aged from 13 till 17 years inclusive, and also children over 150 cm in height, physically disabled people, students and pensioners enter preferential category. For the ticket at reduced rate acquisition, the specified persons are obliged to show the relevant documents – the pension certificate, the student ID card, etc.;

- an adult ticket is purchased by persons which are 18 years old by the moment they visit the Aqua Park.

4.2. Paid time confirms the right of the Visitor to use the Aqua services at all times in accordance with the fare paid. If the Visitor is willing to re-enter the territory of the Park after leaving the territory of the Aqua park, he must purchase a new ticket.

4.3. The Visitor who visit the Aqua park on the flat rate, loses the right to use the water park facilities during the passage of the turnstile at the exit.
In this case, the money for the unused time does not returned to the Visitor and to re- visit the Aqua park he must purchase a ticket in accordance with the current tariffs.

4.4. The cost of the Aquapark services is set in the price list approved by the Director of "Aquapark-Suvar". The prices for tickets listed in the ticket office of the Aqua Park and on the Internet site.

4.5. Tickets can be purchased at the box office located in the Aqua park. The Visitor is obliged to pay for the Aqua park services in the amount of 100 % according to the current pricelist.

4.6. Information about promotions of the Aqua Park is located on the reception desk and the internet site.

4.7. When purchasing a ticket the Visitor must show an ID which would identify his identity and age if it is required by the Aqua Park’s staff.

4.8. Ticket sales may be temporarily suspended due to technical problems or when all lockers are occupied.

4.9. Using some services (jacuzzi, water slides, pools, baths) may be temporarily forbidden during various events or in consequence of technical malfunction or due to other important reasons.

4.10. When purchasing a ticket the cashier gives to the Visitor a cash register receipt and an electronic bracelet. Cash register receipt must be kept by the Visitor till the end of a visit of the Aqua Park.

4.11. Before obtaining an electronic bracelet the Visitor is obliged to fill in the acknowledgement on the acquaintance with these Terms and responsibility for children.

4.12. Guest of the hotel must indicate his room number when obtaining an electronic bracelet. In case of losing, harnessing or not returning the bracelet, the Visitor bears the responsibility in accordance with these Terms.

4.13. The Guest of the hotel in the room rate of which included free admission to the Aqua park can visit the Aqua park only once a day.

4.14. Electronic bracelet is the entry ticket to the Aqua park for use of swimming pools and amusement services, key from a personal locker as well as means of payment for goods and services of the Aqua Park. All information about purchasing goods and services electronically stored in a single database of the Aqua Park and on the bracelet.

4.15. After receiving the electronic bracelet visitors must enter through the input terminal by one and present the cash register receipt at the turnstiles. For passing through the turnstile Visitor must to bring the bracelet to a reader located at the entrance. Calculation of time spent in the Aqua Park starts from the issuance to Visitor the cash register receipt and ends at the moment when the Visitor puts a bracelet to a reader and gives the bracelet to the cashier at the exit from the Aqua Park.

4.16. Additional paid services in the territory of the Aqua Park include:

- Catering services in the cafe, bars of the Aqua park;

- Massage services;

- Surfing services;

- Other services approved by the Administration.

4.17. Calculation of cash for services rendered by LLC "Aquapark-Suvar" in the Water Zone of the Aqua Park is prohibited.

4.18. Provision of additional services in the territory of the Aqua Park is carried by cash deposited on an electronic bracelet. For paying for these services the Visitors must make down an advance payment in amount of involved costs. Introduction of money on an electronic bracelet for using additional services is possible only in cash desks in changing rooms’ area.

4.19. Return of not spent money (advance payment) deposited on an electronic bracelet to the Visitor is made in the same cash desk where they were deposited, only with presentation of a cash register receipt and only in the day the money where deposited.

4.20. Electronic bracelet is belongings of the Aqua park. The Visitor is responsible for the safety and integrity of the electronic bracelet that is worn on the wrist and presented to the Aqua Park employee at his request. Transfer of electronic bracelet to other Visitors is prohibited. At the exit from the Aqua park the Visitor returns an electronic bracelet to the cashier at the exit turnstile.

4.21. When receiving a bracelet, the Visitors are required visually inspect it and ensure absence of any damage. Administration will not be accepted or considered the claims of the Visitor on the detection of damage of bracelet, after he walked away from the cashier.

4.22. In case of loss or damage of an electronic bracelet the Customer has the responsibility in accordance with these rules. Customer is obliged to immediately inform the representative of Administration of the Aqua Park of the loss or damage an electronic bracelet. Under the damage of the bracelet means any act or omission of the Visitor, which resulted in the bracelet has lost its performance properties and cannot be used in the future.

4.23. If Visitor has any questions regarding the use of an electronic bracelet, he may appeal to the staff of the Aqua Park.

4.24. For exceeding paid time in the Aqua Park (time that was not paid when purchasing an electronic bracelet) the calculation is as follows:

·        excess the paid time of stay in the Aqua Park (for tariffs for 4 hours and 2 hours) is paid according to the price list approved by the Administration of the Aqua Park

·         fee is calculated on the rates valid at the time of visiting the Aqua Park, and is paid to the cashier at the exit.

4.25. In case of failure the Visitor to pay for the extra time spent or services rendered, the money from the Visitor charged in the manner prescribed by law.

Section 5. General rules of behavior of the Visitors in the territory of the Aqua Park.

5.1. Prohibitions and restrictions for the Visitors of the Aqua Park:

5.1.1. The Visitors are forbidden to bring personal inflatable circles and other swimming equipment, except for special children’s inflatable vests.

5.1.2. It is forbidden to bring any products made of glass such as dishes or any other dangerous objects; also it is forbidden to take soap, shampoos, lotions and other cosmetic products away from the area of shower rooms. The Visitors are forbidden to use glass containers and dishes out of cafes or bars.

5.1.3. It is forbidden to eat or drink in places that are not meant for these purposes, including the Aqua Park pools, saunas, baths etc.

5.1.4. It is forbidden for the Visitors to enter the water area of the Aqua Park (out of changing rooms) with packets, bags etc.

5.1.5. On the whole territory of the Aqua Park is forbidden: smoking tobacco products (cigarettes, cigars, cigarillos, hookahs, etc.), using of electronic means of smoking including the smoking mixtures and smoky substances.  Smoking is permitted only in designated areas.

5.1.6. On the whole territory of the Aqua Park Visitors are prohibited to use smokeless tobacco product that is intended for sucking, chewing or snuffing.

5.1.7. The Visitors are prohibited to bring to the Aqua Park the hookah products.

5.1.8. It is forbidden to bring any food or drinks in the Aqua Park, except for special children’s meal, packed in a plastic container.

5.1.9. It is forbidden to carry fire, gas, pneumatic and cold arms, piercing and cutting items, explosive and flammable, toxic, and strong-smelling substances in the territory of the Aqua Park.

5.1.10. In the territory of the Aqua Park any kinds of showing disrespect or discrimination because of differences in nationality, age, religion, social status or any other reasons is forbidden.

5.1.11. The Visitors are prohibited to be in the area of decoration, to climb on fences of platforms, terraces, to climb pipes and rails, hand-rails, ledges basins, curbs, railings etc., to ride a hand-rail, to climb on steel constructions.

5.1.12. The Visitors are prohibited to violate generally accepted standards of behavior (morality).

5.1.13. The Visitors are prohibited to litter and break sanitary condition of the Aqua Park (to throw garbage, to spit on the floor, to throw a chewing gum etc).

5.1.14. The Visitors are prohibited to apply any uncivilized actions to equipment, property or plants that belong to the Aqua Park.

5.1.15. The Visitors are prohibited to use all water slides, “Flow Rider” surfing-attraction, “Slow River” attraction and other attractions, pools, saunas and baths, Jacuzzi and baptistery in the state of alcoholic, narcotic, toxic intoxication, or under the influence of psychotropic or other intoxicating substances.

5.1.16. The Visitors are prohibited to scream, to whistle, to push each other, to call for help without need misleading the other Visitors and staff of the Aqua Park to avoid incidents and traumas;

5.1.17. Pregnant women are prohibited to use any attractions. Pregnant women may visit saunas and baths only after a doctor’s consulting.

5.1.18. The Visitors are forbidden to bring and use mobile phones, devices for audio and video reproduction, and devices for video or photo shooting fragments of which may be harming for the other Visitors in the territory of water entertaining and thermal relaxation.

5.1.19. Persons that are under the age of 18 are forbidden to drink alcoholic beverages.

5.1.20. The Visitors are prohibited to pour water or other liquids that may harm electronic equipment that is installed in the territory of the Aqua Park.

5.1.21. The Visitors (accompanying persons) are prohibited to leave children without attendance.

5.1.22. The Visitors with cardiovascular and neuropsychiatric diseases, diseases of the spine and musculoskeletal system, other diseases, as well as persons who have medical or other contraindications are prohibited to use water attractions (slides, pools, “Flow Rider” surfing-attraction, “Slow River” attraction and etc.), pools, saunas and baths, Jacuzzi and baptistery at the Aqua Park.

5.1.23 The Visitors are prohibited to ignore the indications of the pools’ depths, instructions and rules of using slides and attractions (in case of misunderstanding it is necessary to address the instructors).

5.1.24. The Visitors are prohibited to swim with loose hair due to avoiding any trauma.

5.1.25. The Visitors are prohibited to use nonfunctioning attractions.

5.1.26. Using pools, attractions, waterslides, the Visitors are forbidden to leave their footwear so that it created obstacles to the other Visitors and the personnel when moving in water zone.

5.1.27. The Visitors who have not learned to swim are forbidden to use waterslides and pools. The administration does not bear the responsibility for the security of such kind of the Visitors in case of violating this rule. The Visitors who have reached the age of 18 bear the full responsibility for themselves and for minors who have come with them.

5.1.28. The Visitors are prohibited to use on attractions the waterproof camera, underwater camera as well as any kind of photographic and video equipment for shooting during the descent from the water slides.

5.1.29. The Visitors are prohibited to jump into pool from its side (baptistery), Jacuzzi as well as into the area of splashdown slides.

5.1.30. The Visitors are prohibited to bring the own equipment for amusement (balls, toys, etc.).

5.1.31. The Visitors are obliged to follow the other prohibitions (restrictions) approved with these Terms.

5.2. Responsibilities of the Visitors of the Aqua Park:

5.2.1. A visit to the Aqua Park requires the Visitors’ physical efforts and activity. Before visiting the Aqua Park the Visitor must assess his physical abilities and his ability to swim. Compliance with all of the rules, guidelines and instructions (pictograms) of the specific attractions exclude any harm for the Visitor’s health.

5.2.2. Before signing the paid services agreement (i.e, pay a visit to the Aqua park), the Visitor must carefully read these Rules and applicable rates;

5.2.3. Before using a water attraction the Visitor must review the rules of security and order of its using, also the Visitor must independently assess the risk level and possible consequences.  The necessary information about safety rules and order of using attractions the Visitors can get from instructors of the Aqua Park, from these rules, as well as from rules and regulations (pictograms) of specific water attractions.

5.2.4. The Visitors who cannot swim must put on special inflatable vests for swimming. Before entering a pool the Visitor must review information board (terms of use) and independently assess risk level and possible consequences.

5.2.5. The visitor is obliged to comply with these rules, the requirements of instructors, rules and regulations (pictograms) specific water rides in the Aqua park.

5.2.6. Visitors must comply with the Aqua park staff requirements for security, maintain order and cleanliness in the Aqua park.

5.2.7. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

5.2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the Aqua park security a content of personal belongings for inspection.

5.2.9. In the event of theft or damage of Visitor’s property, the Visitor is obliged to inform about this to Aqua park staff immediately.

5.2.10. In the event of unforeseen, extraordinary or emergency situations Visitors must leave the Aqua park immediately.

5.2.11. Visitors must move around the Aqua Park only on special tracks, to be in the area of decorations is strictly prohibited.

5.2.12. In case of the slightest indispositions or injuries the Visitor is obliged to apply the medical aid station of the Aqua Park.

5.2.13. The Visitor is obliged to keep the receipt for a paid service, deposited funds (the down payment) to the exit of the Aqua Park.

5.2.14. The Visitor is obliged to respect the property of the Aqua Park when visit the Aqua Park.

5.2.15. The Visitor is obliged to dispose of rubbish only in the special containers provided for this purpose.

5.2.16. When using the services of the Aqua Park the Visitor is obliged to hold on to the hand-rails provided for construction of swimming pools and/or amusement.

5.2.17. When quitting the Aqua Park the Visitor is obliged to hand over an electronic bracelet.

5.2.18. The Visitor is obliged to carry an electronic bracelet on a wrist of a hand and to show it to the employee of the Aqua Park according to his requirement.

5.2.19. Visitors are obliged to perform any other duties provided by these Terms.

5.3. The rights of the Aqua Park Visitors:

5.3.1. The Visitors can make free use of chairs and sun loungers located on the territory of the entertainment area.

5.3.2. If there is any doubt about the use of the Aqua Park Service the Visitors may apply to the responsible workers of the Aqua Park for provision of necessary information.

5.3.3. The Visitor has the discretion to terminate the session and leave the Aqua Park. With incomplete use of paid time a refund is not possible.

5.3.4. All Visitors of the Aqua Park are entitled to the provision of pre-hospital care.

5.3.5. The Visitors can use the other rights provided by these Rules.

5.4. Recommendations for Visitors of the Aqua Park:

5.4.1. The Administration recommends to Visitors planning a visit to the Aqua Park to ensure that their health status allows to use the provided services. Responsibility for negative consequences associated with failure to comply with this recommendation lies with the Visitor.

5.4.2. The Visitors are not recommended to bring to the Aqua Park expensive and valuables (jewelry, necklaces, rings, pendants, bracelets, mobile phones, photo and video equipment, etc.) that may be damaged by moisture or may be lost and/or damaged.

5.4.3. Visitors are not recommended to use the services provided in the Aqua Park while wearing any type of jewelry or other jewelry that may cause harm to themselves for Visitors and/or inventory of Aqua Park.

5.4.4. The use of a wave pool and a pool Paradise Land is recommended only for people with good swimming skills.

5.4.5. The Administration recommends to refrain from visiting the Aqua Park: 

- pregnant women;

- persons with infants;

- individuals with increased sensitivity of the skin to chlorinated water and chlorine elements;

- with recently sustained injuries, undergoing treatment or rehabilitation, that can not tolerate the overload occurring during acceleration;

- other diseases that can worsen during the use of water rides and pools.

5.4.6. The Administration recommends to refrain from visiting saunas and baths for people with high sensitivity to high temperatures, for high blood pressure, feeling unwell, pregnant women, people suffering from acute infectious diseases and of a nature other diseases of the cardiovascular system, hypertension, coronary artery disease, as well as having medical contra-indications.

5.4.7. In order to prevent possible poisoning of chlorine-containing reagents, the Administration of the Aqua Park recommends not to drink (do not swallow, not to drink) water from water attractions, including swimming pools.

5.4.8. The Administration recommends the Visitors to have a medical certificate (permit for swimming pool) for its presentation of the Aqua Park personnel in case the need arose.

Section 6. Rights and duties of the Administration of Aqua Park

6.1. The Aqua Park Administration has the right:

6.1.1. does not allow the persons under 18 years of age unaccompanied by adults on the territory of the Aqua Park;

6.1.2. does not let into the Aqua Park of persons whose behavior may violate the order of the Aqua Park, constitute a hazard to other Visitors, hygienic condition of Park and/or contrary to accepted social norms of behavior;

6.1.3. does not let into the Park of persons who do not agree to abide by these Rules or not understand them;

6.1.4. to deny access to the territory of the Aqua Park the persons covered by the features specified in paragraph 3.2. and p. 3.4. of these Rules;

6.1.5. to remove from the Aqua Park Visitors who violate the Aqua Park rules, do not observe located throughout the Aqua Park warning signs, shown on the signage requirements, do not follow instructions from staff. In this case money is non-refundable to Visitor.

6.1.6.to stop (to suspend) the operation of any attraction (all attractions), sauna, jacuzzi, or the Aqua park in the following cases: sanitizing the Aqua Park (according to SanPiN requirements), preventative or maintenance, technical interruptions related to the configuration of the equipment, emergencies beyond the control of the Administration related to security of Visitors, in excess of the norm of finding people in the Aqua park, in the event of force majeure, which include natural ( floods, earthquakes), technological ( crash equipment, power outage), strike, war, acts of public authorities and management, or other independent of the Administration circumstances making it impossible to provide to Visitors the Aqua Park services;

6.1.7. to stop receiving payments and access of Visitors to the Aqua Park in case of special events, associated with the rental of Aqua Park overall;

6.1.8. in order to ensure safety to conduct a visual inspection of personal belongings;

6.2. Administration of the Aqua Park is obliged to:

6.2.1. to provide complete and accurate information about the order of provision of services and their cost;

6.2.2. in order to ensure the safe staying the Visitors on the water to organize the placement, training and the permanent stay of the personnel of the Aqua Park in the area of location of the Visitors;

6.3.3. to use for provided services only those supplies and equipment that meet safety requirements in accordance with established standards.

6.3.4. to provide services for Visitors of the Aqua Park in compliance with the relevant requirements of the normative acts of the Russian Federation and the provisions of this Regulation.

Section 7. The rules of visiting the Aqua Park by minor persons.

7.1. Children under the age of 17 inclusively have the right to visit the Aqua Park only accompanied by adults who bear the full responsibility for them, who respond for their safety and for the harm that was brought by them. By an adult is meant a capable person older than 18 years.

If there are 1 or 2 children under the age of 11 in the group, the adult may accompany up to 8 children. If there are 3 or more children under the age of 11, the adult may accompany up to 4 children.

7.2. Stay in the Aqua Park of the persons who haven't reached age of 18, without parents (persons, replacing them) or the persons performing actions with participation of minors, including at night (from 23 to 6 o'clock in the morning) isn't allowed.

7.3. Children below 120 cm in height are not allowed on all types of attractions, except for special playground in the entertaining zone and certain children's waterslides.

7.4. Accompanying persons bear the full responsibility for minor persons (children, teenagers) during the visit of the Aqua Park.

7.5. Person who is responsible and/or accompanies for the minors is obliged to provide lifejackets for children in the territory of the Aqua Park, and bears fully responsible for not following with this paragraph of these Terms.

Children under the age of 14 and/or shorter than 140 cm necessarily have to have a swimming jacket in the territory of the Aqua Park including all pools, slides and other water attractions of the Aqua Park.

7.7. When visiting the Aqua Park by a group of the Visitors in part of which is a minor person (or a few of them), the responsibility for their following these Terms of visiting the Aqua Park by minor persons bears the manager of the group, the head of the group.

7.8. Children are forbidden to play in the swimming pools or on the attractions without attendance of an adult person.

 

Section 8. Terms of using cloakroom

8.1. The Visitor is obliged to deliver to a cloakroom an outerwear and street shoes, folded in the package before visiting the Aqua Park. The entrance in the outdoor shoes to the entertainment (water) zone is prohibited.

8.2. Passing clothes and shoes in the cloakroom, the Visitor receives a ticket (token) in return.

8.3. The cloakroom does not be accepted: food, hats, scarves, stoles, scarves, umbrellas, briefcases, handbags, backpacks, diplomats, gloves, dirty things, as well as items that are odor resistant.

8.4. To leave in handed to the cloakroom things such as: documents, money, credit cards, phone, PDA, keys, ornaments, jewelry and other personal belongings are prohibited. The administration does not responsible for the loss of cash, loss and/or damage to any personal belongings of Visitors.

8.5. After visiting the Aqua Park the Visitor is obliged to pick up from the cloakroom the clothes and shoes, returning the ticket. The administration does not bear responsibility in front of the Visitors for the safety, integrity, completeness things after receiving them from the cloakroom. The Administration does not responsible for any items that were not picked up by the Visitors from the cloakroom before the end of the day in the Aqua Park.

8.6. In case of loss of ticket (token) cloakroom worker requires evidence of facilities commissioned in the cloakroom of the property in the presence of a security officer and senior administrator. Issuance of the property to the Visitor is carried out after providing by the Visitors identity documents, the receipt of payment for the lost number (token), and drawing up a receipt for obtaining property.

Section 9. Terms for use of changing rooms, showers and toilets

9.1. After the cloakroom the Visitor recommended to pass into the general locker room with changing rooms, to change clothes, put things in a personal locker and close it in accordance with the instructions which are posted on the lockers. Opening the box is also provided in accordance with the instructions. Do not use other locking devices, except as provided in the design of the lockers of the locker room. The Administration reserves the right to dismantle non-original locking devices without the knowledge of the Visitor.

9.2. In case of lost bracelet, automatic locker for storing clothes in the dressing room will be opened by the Administration of what is drawn the Act.

9.3. The Aqua Park provides cabins for changing clothes. Dressing and undressing outside the designated booths is prohibited.

9.4. To store items and substances prohibited by these Rules in the lockers is prohibited.

9.5. In case of difficulties with closing and/or opening the locker, the Visitors must immediately contact the staff of the Aqua Park.

9.6. In case of detection unsecured personal locker with things of the Visitor the Administration of the Aqua Park closes the locker with a bracelet and places on it a receipt.

9.7. Each Visitor is entitled to use not more than one storage locker.

9.8. The Visitor must take a shower and pass through the bath for disinfecting feet before visiting water zone of the Aqua Park and exit it. To use any glassware (dishes, washing and cosmetic products in glass containers, etc.) in the shower is not allowed, in order to avoid cuts.

9.9. To use various creams and ointments before visiting the Aqua Park is prohibited.

9.10. Visitors are prohibited to disassemble and unscrew the taps and dispensers; break dispensers for soap, paper towels, toilet paper; to carry out any property when visiting the showers.

 

Section 10. Requirements and recommendations for the appearance of the Visitors and the use of bathing suits

10.1. Visitors are prohibited to be in the water entertainment zone, summer terrace, thermal relaxation zones, a zone of rendering of services of public catering, the area of locker rooms, medical office, showers and ticket office, surcharges in underwear, street shoes, street clothes or without swimsuits, including children.

10.2. On the territory of the Aqua park women should be in the synthetic bathing suits, men - in synthetic batches, small children up to 2 years - in special waterproof nappies (diapers). Do not use bathing suits made of cotton fabric.

10.3. Women are forbidden to stay in the Aqua Park without the upper part of swimsuit (topless).

10.4. In order to ensure personal safety it is strictly forbidden to use the rides and pools of the Aqua Park in the bathing suits with hanging items, laces, belts, or exposed solid metal objects, zippers, rivets, buckles, metal decorations etc.

10.5. When visit the Aqua Park it is strictly forbidden to use the pools and attractions for the Visitors who have decorations, chains, bracelets, watches, rings, earrings, hair clips, and other personal belongings.

10.6. The Administration warns that in the process of using water attractions bathing suits can come into disrepair. The claim for this reason will not be accepted. The cost of bathing suits is not refundable.

10.7. To prevent injury on slippery surfaces, and keeping personal hygiene, the Visitors must use for moving through the Aqua Park removable rubber-soled shoes, and for swimming in pools rubber swimming cap. The Visitors are required to hold the handrails, railings when moving on the stairs.

10.8. Given the fact that the Aqua Park does not accept for storage the things (does not provide services of storage space) of Visitors, and only provides them of use the personal lockers, the Administration does not responsible for items left in it, and for abandoned and lost at the Aqua Park/Complex clothes, shoes, papers, mobile phones, cameras, money, jewelry and other belongings of Visitors. The claims in this reason are not considered by the Administration, the compensation is not paid.

 

Section 11. Rules of behavior on the water attractions and in pools of the Aqua Park.

11.1. Territory of the pools, slides and other water attractions is considered being the area of increased risk. The Visitors must follow the rules of safety of using the water attractions and pool when visiting the Aqua Park.

11.2. The Aqua Park consists of extreme, family, kid's water slides; pools designed for entertainment and free swimming, and other water attractions.

11.3. The order of entrance the Visitors to all rides is regulated by the instructors of the Aqua Park.

11.4. The Visitors must follow the requirements of the instructors of rides and pools.

11.5. Visitors are required to observe the safety rules of being on the water;

11.6. The Visitors with diseases of cardiovascular system, musculoskeletal and vestibular systems, chronic diseases, suffering from claustrophobia, nervous system disorders, pregnant women, persons with medical contraindications, disabled and sick people, visually impaired and/or having a disability-free are forbidden to use water attractions. When feeling any discomfort or injury, the Visitor should come to the first-aid post.

 

11.7. Parents and persons accompanying minors must control all of the children’s actions, not violate the rules of using the pools and attractions of the Aqua Park.

11.8. When visiting a pool/attraction the Visitor must carefully review the information board of the given pool/attraction and to assess the risks and possible consequences independently.

11.9. Sliding the waterslides and using the attractions of the Aqua Park may harm the Visitors having piercing on their body. In that case the Visitor who have not removed jewelry and piercings from his body before using attractions is fully responsible for the risks of injuries.

11.10. The following restrictions of weight and height are provided: 

11.10.1. The Visitors whose weight is more than 120 kg are forbidden to use any waterslide, except for the “Niagara” and the “Anaconda”, in which the total weight of the descent is not more than 180 kg.

11.10.2. Children whose height is less than 120 cm are forbidden to use any waterslide, except for children’s attractions.

11.10.3. Children whose height is less than 140 cm are not allowed on the especially difficult water slides, such as “Jump into the abyss”, “Tornado”, the “Black Hole”, “Deadlock” and the “Kamikaze”.

11.10.4. Children under the age of 15 are not allowed for the attraction “Flow Rider”.

11.10.5. Minors under the height of 140 cm are not allowed to use waterslides located on the children’s zone.

11.10.6. In cases if children violate the rules and ignore the above limitations, the accompanying adults are fully responsible for them.

 

11.11. Information about the water slides.

11.11.1. On the starting platforms located information about the technical parameters of attraction, the restrictions in the descent, allowed the safe methods of descent in the form of inscriptions and pictograms, as well as types of dangerous effects. On the starting platforms and in areas of splashdown are employees of the Aqua Park -instructors. The Visitor is obliged to unconditionally fulfill the requirements of instructors of the Aqua Park.

The Visitor may contact the instructor for additional information.

11.11.2. The list of water slides, their purpose, specifications and types of hazards:

11.11.2.1. Slides located in the Aqua Park building:

• Slide “Anaconda” is designed to trip on the triple circle in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. the Total weight of users should not exceed 180 kg.

Technical characteristics:

Capacity : 200-250 people per hour

Function: high-speed sliding in the water inside the pipe.

Water consumption: 442m3 / hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 19.00 m

Track length: 98,13m + 12,20m brake chute

The average tilt angle: 10.24 %

The area of water surface of the receiving trough : 16.47 sq.m.

The water depth of the receiving trough: 0.25 m

The volume of water of the receiving trough : 4.12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is forbidden.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• The slide “Bermudian descent” is designed to trip on a single circle. The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. Permitted user weight - no more than 120 kg.

Technical characteristics:

Capacity: 200-250 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 442ì3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude:19.00 m

Track length: 95.69 per m +12,20 m brake chute

The average tilt angle: up 10.47%

The water surface of the receiving trough: 16,47 sq. m.

The water depth of the receiving trough: 0.25 m

The volume of water receiving trough:4,12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Canyon" is designed for the descent - one rolling around without floating equipment. The slide ends for foster swimming pool with a length of 6.3 m, width 3.6 m, depth 1m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 260-280 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 120ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 3.60 m

Track length: 27.28m +6,3m brake chute

The average tilt angle: 13,49% 

The water surface of the receiving trough: 22,68 sq. m. 

The water depth of the receiving trough: 1m 

The volume of water receiving trough: 22,68ì3

Water temperature: 30 degrees C

For children below 1m20smthe descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Kamikaze" was designed for one downhill skiers without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 24m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 71.5m +24m brake chute

The average tilt angle: 24% 

The water surface of the receiving trough: 16,8 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 3,36m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

 

• Slide the "Dead loop" is designed to trip - one ride without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 18m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100m3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 119,73m +18m brake chute

The average tilt angle: 16%

The water surface of the receiving trough: 12,6 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 2,52m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

•  Slide "Niagara" is designed for descent on a circular raft in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children with the height not more than 1m 40 cm;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

 

The slide ends for foster swimming pool with a depth of 1.03 m with the change to 0.3 m and a length of 10.54 m. Total user weight should not exceed 180 kg.

Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 121,87 +10,54m foster pool

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2

The water depth of the receiving trough: from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m20ñì the descent from the hill is prohibited

For children under the age of 10 years the descent from the hill is prohibited

The descent from the slide of children growing up to 1m40sm is necessarily accompanied by an adult and/or in a special flotation vest.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• Slide "Tornado" is designed to descent one person in the double circle. The slide ends with the receiving groove depth of 0.25 m and a length of 15.51 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 90-100 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 30,99m. + bowl with diameter 11.5m.+ 20,95m.+ braking chute 15,6m.

The average tilt angle: 23% 

The water surface of the receiving trough: 20,93 m2. 

The water depth of the receiving trough: 0,25m

The volume of water receiving trough: 5,24 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Black hole" is designed to descent in the double circle of one person. The slide ends with the receiving groove depth of 1,03 m with the change to 0.3 m and a length of 10.54 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 112,46 +10,54m braking chute

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2 

The water depth of the receiving trough from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. For children under the age of 14 years the descent from the hill is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Jump into the abyss" is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 3.6 m. Permitted user weight - no more than 120 kg.

Persons under the age of 18 the descent from the slide is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini-Slide is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 100 cm.

• Yellow children's entertainment slide - is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

Technical characteristics:

Function: high-speed slide on the surface of the slides

Start altitude: 1,4 m

Track length: 10 m 

The average tilt angle: 14% 

Water temperature: 30 degrees C

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg , and growth of which is more than 150 cm and less than 120 cm.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

11.11.2.2. Slides located on the summer terrace of the Aqua Park:

• Slide the "Wide" is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the position of the body sitting or lying on the back, legs crossed, arms along the body, starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Toboggan” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the body position - lying on the back, legs crossed, hands behind head or hands crossed on the chest, chin pressed to chest starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini rainbow”

The slide is designed for children up to 6 years. The depth - 0.5 m

The descent from the slide is restricted to individuals whose growth is less than 105 cm.

• Children's animated slide "Elephant". The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's animated slide « Octopus ». The depth - 0.5 m

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

• Children's animated slide « Gemini ». The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's entertainment slide “Mini -slide” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 0.5m. The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

11.12. General rules of descent from the water slides:

11.12.1. Before the start of the descent from the water slides the Visitor is obliged to carefully examine the terms of use attractions as waterslides has weight restrictions , height, age, state of health , as well as by the method of descent .

11.12.2. Before descending from the slide the Visitor is obliged to take handrails (if any) and prepare for the descent, and only after the permission of instructor of  the Aqua Park, the Visitor  should perform the descent from the hill,

11.12.3. The run of the Visitors to water slides is carried out only with permission of instructor after splashdown the previous Visitor and release them splashdown zone,

11.12.4. While driving on the highway descent waterslide the Visitor is necessary to save position initially adopted for the descent and does not violate the prohibitions and regulations specified in this Regulation and information boards (pictograms) located at the attractions,

11.12.5. To avoid possible injury after the descent from the slides the Visitor should immediately leave the foster pool (splashdown zone),

11.12.6. It is forbidden to descend from the slides without water supply - that is in all cases of turning off the automatic water supply to slide,

11.12.7. It is forbidden to descend from the slides to persons in a state of alcoholic, narcotic, toxic, psychotropic intoxication, under the influence of other intoxicating substances, as well as persons under the influence of medications that lower reaction.

11.12.8. Visitors use the attractions at their own responsibility at their own risk.

11.12.9. After the descent from the slides the Visitors are obliged to return the inflatable rings in their designated places.

11.13. It is prohibited on all of the water attractions (waterslides):

11.13.1. to use any supportive devices for descent not provided by the instruction of an attraction;

11.13.2. to use an attraction wearing sunglasses, masks, footwear, wearing any jewelry, bracelets, rings, watches, earrings etc.;

11.13.3. to use an attraction with long untied hair;

11.13.4. to use an attraction with the body weight and growth inappropriate to specified in the instruction (rules) parameters for using an attraction;

11.13.5. to use an attraction independently, without instructor’s permission and violating the permitted positions for descent;

11.13.6. to descent from the water slide in swimming goggles and masks;

11.13.7. to occupy a place at the slides’ start at red light and/or without the authorization of personnel;

11.13.8. to take hold of the edges of an attraction, to try to slow down while descent; to aside hands or legs, to turn over or rise during the descent;

11.13.9. to give additional acceleration by pushing the fixing hand-rails at the start;

11.13.10. to get into the tube of waterslide when the red light or when the Aqua Park’s staff prevents it;

11.13.11. to jump from the takeoff into the tube of waterslide in order to increase the sliding speed ;

11.13.12. to swing on sides of a waterslide in case of a descent in a circle;

11.13.13. to lower legs down sharply in the end of a descent when reaching the water;

11.13.14. to stop on the edge of the gutter in pools of water slides and in the pool;

11.13.15. to swim and dive in the splashdown zone of slides, to go, to swim across and/or towards to gutter of finish descent;

11.13.16. to independently continue descent on a waterslide trench without instructions of the instructor, to try to go, rise, creep or leave a waterslide any other way without the permission of the instructor in the absence of water supply (jamming);

11.13.17. to implement the descent from the waterslide with violating the provided time interval;

11.13.18. to use an attraction in case if it is forbidden by the staff or any other warnings;

11.13.19. to use attractions and pools on the summer terrace when the speed of wind is more than 10 m/s. and also in case of a thunder-storm, during a rain and in fog. Under the specified weather conditions visitors are obliged to leave the summer terrace and to come into the building of the Aqua Park;

11.13.20. to descent from the waterslides for persons who cannot swim or swim badly;

11.13.21. to descent from the waterslide lying on stomach, headfirst or staying oh feet;

11.13.22. to descent from the waterslides by two or more the persons at the same time one after another. Descent can be begun only after the waterslide will be exempted, and the previous visitor completely finished the descent;

11.13.23. to descent from the waterslides in positions that are not specified in the information, rules placed near the waterslides or that are specified by the instructor;

11.13.24. to use a waterslide when its work is stopped due to technical malfunctions;

11.13.25. to use the waterslides for persons with plastered or bandaged hands or legs;

11.13.26. to descend from the waterslides with  photo and video equipment as well as in any kind of footwear.

 

11.14. Instructor of the Aqua Park independently assess the situation on the attraction and has the rights to take decision to stop using attraction for safety reasons of its operation and prevention the possible injury of the Visitor.

11.15. Information on swimming pools:

11.15.1. Information about purpose, technical parameters, warnings and requirements, types of hazards posted on the informational boards around the pools. Pools are controlled by instructors of the Aqua park; the Visitor is obliged to follow their instructions. The Visitor may contact the instructor for more information.

11.15.2. The list of pools with their technical characteristics:

¹ Name of pool Depth, m Square,m2 Volume, m3

Â1 Massage 0,1; 0,6; 0,9 52.57 47.313

Â2 Pool with grotto 1 23.62 23.62

Â3 Braking chute red, orange. 0.25 20.37 4.074

Â4 Braking chute Super ball (Tornado) 0.25 15.48 3.096

Â5 Round pool 0.9 21.24 19.116

Â6 Chute from round to massage. 0 12.96 0

Â7 Children 1 floor 0.6 21.7 13.02

Â8 Barrel 3.6 20.75 74.7

Â9 Braking chute yellow,  black to 0,8 79.08 56.9

Â10 Slow river ext. 0.9 388.29 349.461

Â11 Children (Captain Kids) 0.4 139.96 55.984

Â12 Slow river inter. 0.9 117.11 105.399

Â13 Wave pool  0-1.5 329.6 339.8

Â14 Paradise land 1.45,bar 1,15 207.35 273.2

Â15 Massage bath Paradise 0,6; 0,9 11.6 16.24

Â16 Fond (cold pool) 1.4 8.15 11.41

Â17 Massage bath Paradise (street) 1.45 9.22 13.369

Â18 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â19 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20 Jacuzzi  0,55, 0,65, 0,80 4.15 2,78

Â20À Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20Á Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â21 Braking chute blue, green. 0.25 49.68 9.936

Â22 Super Ball (Tornado) 0.1 28.12 2.812

Â28 Flow Rider 1.65 113.1 186.62

ËÒ1 Pool 0,5; 1,2; 1,3 828 856

Pool ¹ ËÒ1 located on the summer terrace and has several zones with different depth: area landing (depth is 1.20 m), area children's ride "Mushroom" (depth 0.50 m), entertainment area, children's slides "Octopus" (depth 0.50 m), sauna area and slides "Gemini" (depth 1.30 m).

·         11.15.3. On the territory of the Aqua Park operates the lazy river - pool in the form of a channel. Specifications: average depth - 0,91 m, there are three discharge section line.

Discharge section line  1

Location - "Terrace"

average flow speed - 0.32 m / s, the maximum flow speed - 0.35 m / s

Discharge section line 2

Location – 2.9 m below the pump

Surface the flow rate of 0.74 m/s
Speed at the point of average depth of 0.82 m/s
Near-bottom speed of 1.11 m/s

Discharge section line  3

The location is 3.2 m below the bridge

The speed at the point of average depth – 0.60 m/s

 

11.16. The Visitor is prohibited: 

11.16.1. in the «Wave» pool - dive to the grids, push through it legs and arms , to approach and cross a floating line, that creates a safety zone in front of the wave chamber (s), climbing on it and/or dive under it, walk on glass illuminator;

11.16.2. On the attraction " Slow River " (swimming pool in the shape of the channel) - to linger, to cling to the bridges, jump over fences, swim against flow of the river, dive to the grids, pumps, inlet/outlet devices, push through it legs and arms, fingers;

11.16.3. in the children's pools to climb on decorative pieces, to shake them.

11.17. In every pool including wave pool and attractions “Slow River” forbidden:

11.17.1. for children with height under 1 m 60 cm (on the attractions “Slow River”  under 1 m 40 cm)  to swim in the pools without adult’s attendance and without swimming vests;

11.17.2. to use helping objects for swimming (circles, rafts, boards, etc.), except for children's swimming vests;

11.17.3. to use any cleaning products, ointments, lotions etc. Before visiting waterslides and pools the Visitor must take a shower;

11.17.4. to clog the water of the pools, to throw foreign objects in the pools, to plug special sprayers and nozzles, to jump on fences of drain holes and trenches;

11.17.5. to run, jump on adjacent platforms, to do sharp movements, to push other Visitors, to climb on barriers, bridges and decorative figures;

11.17.6. to jump and dive into the water from the edges, to hold each other under water, to hold the breath under water, to shout, use acrobatic jumps.

11.17.7. to climb, to walk and to run on the side of the pool and fencing ;

11.17.8. to swim in sunglasses;

11.17.9. to entry to the pools or to leave them in non-designated places.

 

11.18. Visitors are required to meet the requirements and commands of the Aqua Park instructors and respond to their signals and warnings.

Section 12. Rules of visiting saunas, baths and font

12.1. Visiting sauna, bath and fonts for people with cardiovascular disease including those with pacemakers, as well as other persons mentioned in p. 3.2. of these Regulations, it is prohibited.

12.2. Minor Visitors under the age of 17 years old inclusive must be in the saunas and baths accompanied by adult Visitors.

12.3. Visiting saunas and baths for persons in condition of alcoholic, narcotic, psychotropic intoxication, and persons under the influence of other intoxicating substances is prohibited.

12.4. Visitors are not permitted to consume alcoholic and soft drinks when visiting saunas and baths.

12.5. Entrance to the sauna and bath is carried out strictly in bathing suits.

12.6. Visitors are required to use individual towels when being in the sauna.

12.7. It is strictly forbidden to pour water and other substances to the sauna heater. It is forbidden to bring into the sauna spray liquid, food and drinks.

12.8. Visitors are forbidden to use bath brooms on the territory of the Aqua park.

 

12.9. Not permitted to use the sauna for personal hygiene (shave, wash personal items, etc.). Not allowed to use a bath and a sauna for drying towels and personal items.

12.10. Visitors are forbidden to leave towels and clothing in the baths and saunas.

12.11. Visitors are not allowed to touch the metal parts of the equipment installed in saunas and steam baths when visiting saunas and baths.

12.12. Visitors are not allowed to adjust the devices located in the areas of baths and saunas.

12.13. Visitors are not allowed to put on the body cream, oils, scrubs and other cosmetic and therapeutic agents and use variety of tinctures and extracts on the territory of  baths (saunas);

12.14. After visit the sauna (bath) and before visit the water- entertainment area Visitors are required to take a shower.

12.15. Technical specifications of sauna and bath:

- Sauna - the heater power is 25 KW, designed for 20 seats, the area of the sauna - 16.21 sq. m., temperature is 80 degrees, the number of saunas in the Aqua park – two.

- Steam bath consists two steam generators, power is 12 KW, designed for 16 seats, the area of the baths - of 16.67 sq. m., the temperature – 45 degrees, the number of baths in the Aqua Park - two.

12.16. The rules of visiting saunas and baths are indicated, including on the stand in front of the sauna and bath.

12.17. Entry and exit into the font should be carried out by Visitors only holding on provided the design handrails. The Administration of the Aqua Park does not recommend Visitors to stay more than 10 seconds in the font because of possible hypothermia. The Administration of the Aqua Park does not recommend visit the font for children under 14 years. Visit the font for children shorter than 1 m 60 cm without an adult Visitor  and without  swimming vest is strictly prohibited.

 

Section 13. The rules of visiting Jacuzzi

13.1. Visiting Jacuzzi Visitors must hold on tight to the handrails when entering into the bowl and leaving it (there is a ledge).

13.2. Visiting Jacuzzi is restricted to individuals with medical contraindications.

13.3. Visitors are prohibited to pour drinks and other liquids to Jacuzzi.

13.4. Diving under the water in Jacuzzi is forbidden.

 


Section 14. Procedure of visiting massage cabin

14.1. On the territory of the water park is provided with a relaxing (not medical ) massage .

14.2. Payment for the provision of massage services is performed with an electronic bracelet according to the price list.

14.3. The Administration of the Aqua Park recommends to learn the schedule of massage services before payment. After payment the therapist assigns the Visitor to a specific appointment time.

14.4. In case of delay Visitor more than 10 minutes, the therapist has the right to service other clients.

14.5. In case of delay or denial of service the Visitor is obliged to notify in advance the Aqua Park administrator.

14.6. To comply with sanitary-epidemiological norms before working with each new Visitor, the therapist providing the service veiled massage table with clean or disposable underwear (cloth), washes his hands with disinfectant.

14.7. It is forbidden to visit the massage cabin to persons with medical contraindications (malignant blood diseases and hemophilia, and malignant tumors, scurvy, gangrene, thrombosis of vessels in the period of its occurrence, of the syndrome, cardiac aneurysm, aortic, peripheral vascular, mental illness with significantly altered mentality, active tuberculosis, venereal disease in the period of possible infection, osteomyelitis (inflammation of bone marrow), acute and chronic, kaupallisesti syndrome (pain in the form of a burning sensation) after peripheral nerve injury, circulatory failure and pulmonary heart disease, AIDS, purulent processes of any localization, pustular skin lesions, inflammation of the lymph nodes, blood vessels increased, the cohesion with the skin and the underlying tissues, multiple allergic skin rash with hemorrhages, angioedema, hypertensive crisis, hypotension, cerebral (cerebral vessels), nausea, vomiting, abdominal pain, etc.), and in a state of alcoholic, narcotic and other intoxication.

14.8. The Visitor must notify the massage therapist about chronic diseases or poor health at the time of visiting massage services.

 

Section 15. Rules of visiting the public catering area of the Aqua Park

15.1. On the territory of catering areas is prohibited: 

-to smoke;

- to litter and disrupt the sanitary condition in the food catering area (to throw away the leftover food and dishes out of boxes, to spit on the floor, throw chewing gum); 

- to climb with feet on tables, chairs, bar counters;

- to apply vandal actions to the equipment, throwing food, utensils;

- to bring food, drinks, except of children's special food;

- to violate accepted standards of behavior in public places, to be rude to the staff and Visitors, to raise voice to staff and Visitors, to humiliate and to insult them, to divert staff with extraneous conversations.

15.2. Service may be denied to a person whose behavior may present a threat to order, security of staff and visitors, the hygienic condition of the Aqua Park and/or contrary to socially accepted rules of behavior and morality;

15.3. Since the Aqua Park is a high-risk area, Visitors are required to monitor the amount of consumed alcoholic beverages by them, to adequately assess their physical condition, understand the risks of being in alcoholic condition by the water and listen to the comments of the bar staff about the amount of consumed alcohol by them.

15.4. The provision of catering services is available for money calculated to the electronic bracelet.

15.5. It is forbidden to bring food or drinks outside cafes and bars. To take food or drinks outside the catering facilities is possible only with permission of the Administration of the Aqua Park, only in packaged form and in the presence of the check.

15.6. Visitors are responsible for broken or damaged not for their own fault dishes in the amount of its value.

 

Section 16. Rules of visiting the surfing attraction Flowrider

16.1. Surfing attraction (FlowRider) simulates the surfing on the wave in a controlled environment with stable parameters. Riding is carried out in the supine position (on the bodyboard). Visitor manage the bodyboard by moving the center of gravity of the body (displacement of the point of putting a load to the bodyboard changing the angle of inclination of the body).

16.2. Surfing-attraction – area of increased injuries, compliance with regulations and good physical condition to reduce the chances of injury.

Surfing attraction requires of Visitors to physical effort and activity. Before visiting surfing attraction the Visitors should assess their physical abilities. The administration of the Aqua Park recalls that stay in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health condition before using the Aqua Park.

16.3. The Aqua Park Administration recalls that the rest in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health status before using the water park facilities.

16.4. The use of the attraction may include the following risks (non-exhaustive list):

- injuries of the fingers and toes, limbs, bruises, wounds, lumps;

- a stretching of muscles and ligaments;

- dislocations of the extremities;

- injuries in the fall from the Board;

- etc.

16.5. The use of attraction is forbidden:

- pregnant;

- in the presence of pain and back injuries, joints, and neck;

- injuries with the shoulder joints (particularly when offsets);

- recovering (after surgery, accidents, the presence of gypsum);

- in the presence of a defect or heart disease and/or presence of a pacemaker;

- in a state of alcoholic, narcotic, toxic intoxication, under the influence of medicines, reducing the response;

- persons who have any physical limitations;

- refusing to comply with these rules or not understanding them;

- children under the age of 15 years;

- the persons shorter than 1m 40cm,

- persons weighing more than 89 kg

- as well as other persons specified in these Rules.

In case of a dispute regarding anthropometric data and/or the age of the Visitor, the final decision on admission is taken by the instructor of the attraction.

16.6. Before use the attraction the Visitor is obliged:

- be instructed in the technique of riding by instructor;

- to put off any type of jewelry (chains, bracelets, watches, rings, piercings etc.) and other hanging items.

16.7. The procedure for use the attraction:

At the same time on the same ride can be and ride only one person.

The Visitor passes the Safety Instruction, takes board for riding lying down and passes to the attraction. One visit is 5 (five) minutes per Visitor. Changing the Visitors within the allotted five minutes of time is not allowed. In case of instruction does not require to the Visitor or the Visitor voluntarily abandoned it, riding time is not added.

The start time begins after clicking the instructor button on the timer. After riding time the Visitor comes to the instructor, to return a board for riding and go out of the surfing zone of attraction for the protective elements.

16.8. Instructions for use the attraction: required to omit the bodyboard on the water flow with the smooth side down and lie down on the stomach with face to the water flow, while the hips should lie on the rear edge of the board. The legs have to pull back to help control a board. You must grab your hands at the front edge of the board then gently push to the stream. Skating does not allowed on the knees.
While riding, need to keep the board in the center of the water flow. Manage the board can be easy by weight transfer. You must try to keep the board in the direction of oncoming water flow. Align the edge - the basic principle of skating .

Start with a board is carried out only at the top of  Flowrider and just lying on the board.

16.9. It is prohibited to jump and ride to the attraction at high speed.

16.10. It is forbidden to walk on the surface for skating, flex the board while riding, start from the side of the tracks, jump from the board, walk and roll down canvas cover.

16.11. While riding the Visitor is obliged to carefully follow the instructions received during training and use attraction for its intended purpose - simulation ride on the bodyboard (lying). Responsible for minors in the group is the leader of the group.

16.12. If the Visitor feels that a further stay in the attraction threatens his security, he shall immediately stop riding and report about it to the instructor.

16.13. If the Visitor is unable to continue riding for any reason (including as part of a group) within their purchased time, money will not be returned.

16.14. The instructor can stop skating if it threatens the safety of Visitors or other persons in the water and recreational water park area.

16.15. The Visitor can be removed from the surfing attraction, and riding time can be stopped, if the visitor behavior poses a threat to others or to property of the Aqua Park.

16.16. The Aqua Park administration does not responsible for the injuries on surfing attraction . Parents are responsible for their minor children.

 

16.17. Administration of the Aqua Park strongly recommends to use the surf ride is only with good physical training, taking into account individual peculiarities of the organism.

16.18. Administration does not recommend using surfing-attraction to persons whose weight exceeds 80 kg.

16.19. Administration has the right to stop (pause) the work of surfing attraction, receiving payments for services in the cases provided by these rules.

 

Section17. Procedure for provision of medical assistance to Visitors

17.1. All Visitors of the Aqua Park are entitled to provide first medical aid.

17.2. In case of sickness or injury, the Visitor must contact the clinic located on the second floor in a Water area of the Aqua Park.

17.3. Visitor can contact the clinic on their own or with the assistance of the Aqua Park staff.

17.4. When contacting the clinic, the Visitor is obliged to inform a medical staff the details (name, year of birth, address), as well as the time and place of injury or the occurrence of illness. This information is logged in a medical journal with the purpose of statistical accounting.

17.5. The medical staff of the Aqua Park does not issue certificates, sick leaves, official opinions, statements.

17.6. The medical staff of the Aqua Park provides first aid and reserves the right to call an ambulance, if necessary.

17.7. In case of refusal recommendation of medical staff, as well as the refusal to render first aid, if need be affected, the medical staff responsibility for the victim does not responsible.

 

Section18. Responsibility for violation of the Rules

18.1. In case of loss or damage a property of the Aqua Park caused by the Visitor, he is obliged to compensate the damage caused and also be responsible for other violations committed by him in accordance with applicable Russian legislation.

18.2. For the damage caused to the Aqua Park and located in its property, property and/or health Visitors, the Visitor is responsible in accordance with Russian legislation. For damage caused by minors and persons with disabilities, are responsible their parents or guardians.

18.3. Parents, guardians or other accompanying minors the adults are responsible for reviewing arrived with them together minors with rules of the Aqua Park and the observance of these Rules.

18.4. The Aqua Park Administration does not bear responsibility for minor visitors aged till 17 years inclusive who were left without attendance of an adult person. The Aqua Park Administration does not bear responsibility for the state of health and possible injuries of a minor person (child, teenager) if the minor person (child, teenager) was left without attendance of an adult or if the minor person defied these Terms or violated rules of visit of an Aqua Park, including the instructions of using water attractions and/or pools.

18.5. In case of losing a bracelet or damaging it the Visitor is obliged to compensate its cost of 600 rubles to the Aqua Park.

18.6. The Visitor is obliged to pay a penalty of 1500 rubles for smoking in the places which are not meant for this purpose.

18.7. The Visitor pays a penalty of 100 rubles for losing or damaging a number (badge) from the wardrobe.

18.8. The Visitor suffering of pecuniary and / or non-pecuniary damage is obliged to inform the Aqua Park employee stating the time, place, circumstances of incident and the persons who were witnesses of the incident.

18.9. The Aqua Park Administration does not responsible for the safety of personal belongings or jewelry, other valuables of the Visitors left unattended in the Aqua Park, or because they were lost and/or partially damaged by a Visitor.

18.10. The Aqua Park does not bear responsibility for the consequences concerning health and property of the Visitors (an injury, damage, other harm) or the damage caused to involved third persons. Also the Aqua Park does not accept and does not review the complaints if such consequences resulted from non-compliance or not following the requirements and the recommendations fixed in these Terms, information specified on precautionary signs and texts, and not following lawful instructions of the personnel of the Aqua Park.

18.11. Aqua Park staff is authorized to take action against the Visitors in a state of alcohol or narcotic intoxication, in mentally unstable condition, as well as against the Visitors who do not respond to the comments of staff and do not comply with this Regulation.

18.12. The Visitor agrees to comply with the Rules and bears full responsibility for his violation in accordance with these Rules and applicable laws of Russian Federation. Failure to comply with the Rules of visiting the Aqua Park is ground to removal of the Visitor from the Aqua Park without any monetary compensation.

18.13. For non-performance or improper performance of obligations on rendering services the Aqua Park Administration is responsible under legislation of Russian Federation.

18.14. Claims related to the shortcomings of the service rendered, may be brought by the Visitor in accordance with the legislation of the Russian Federation. The order and terms of consideration of Visitors claims are governed by laws of Russian Federation.

18.15. The Visitors who have entered any technical and service rooms bear the full responsibility for malfunctions and accidents that took place in that area or are a result of their actions above technical engineering equipment of the Aqua Park.

18.16. The Visitor is obliged to pay a penalty of 1500 rubles for losing or breaking the key of a storage locker.

18.17. The Visitors are required to pay a fine of 300 rubles for losing or damaging the towels.

 

18.18. If the Visitor has lost the electronic bracelet, he must pay a fine in accordance with c. 18.5 of these Rules. With loss of an electronic bracelet, the Visitor must immediately contact the representative of the Aqua Park Administration.

The Aqua Park Administration does not return deposited on the lost electronic bracelet money if before blocking of the electronic bracelet another person used it (payment services, etc.). The Aqua Park administration returns to the Visitor only those funds that are placed on an electronic bracelet at the time of its blocking.

 

Section19. Procedure actions of Visitor in emergency situations

19.1. In case of emergency situations – natural disasters, manmade disasters, fire, etc., Visitors should not panic.

19.2. Visitors are required to strictly follow the staff command.

19.3. After the staff command or alarm signal transmitted in the paging system, Visitors must vacate, leave the rides and swimming pools, facilities of changing rooms, bars, restaurants, toilets and so on, and go out to the open areas, to leave the Aqua Park using the emergency exits, fire escapes and transitions.

19.4. Lockable emergency exits at the Aqua Park:

• 1st emergency exit – 1st floor, entrance for staff from side of “Amazonka”;

• 2nd emergency exit - 1 floor, entrance with the name “Amazonka”;

• 3rd emergency exit – 1st floor, finish yellow and red slide;

• 4th emergency exit-2nd floor, next to the clinic, exit to the tower and to the street of fitness side;

• 5th emergency exit – 2nd floor, to the right of flowrider, exit to the terrace;

• 6th emergency exit – 2nd floor, to the right of wave pool, access to the terrace;

• 7th emergency exit - 2nd floor, to the left of the wave pool, access to the terrace;

• 8th emergency exit – 2nd floor, next to the plunge pool, exit to the terrace;

• 9th emergency exit – 2nd floor, left of flowrider, exit to the terrace;

• 10th emergency exit – 2nd floor, next to the saunas, the exit to the metal stair located the parking;

•11th emergency exit - 3rd floor, in front of the bistro;

• 12th emergency exit - 3rd floor, next to the sushi bar, exit to the tower and to the street of fitness side;

• 13th emergency exit - 1st floor, in the locker room of rescuers.

19.5. Emergency exits at the Aqua Park automatically opened when a fire alarm system triggered:

• Emergency exit – the guard post, offices area, 1 floor;

• Emergency exit – next to office of Administration (smoking room) to outdoor swimming pools area;

• Emergency exit – 1st floor, in front of the end of the grotto, exit to the tower and to the street of fitness side;

• Emergency exits – 1st, 2nd, 3rd floors, near the stairs leading up to the start of the slides, exit to the tower and to the street of fitness side;

• Emergency exits – 1st floor, hall, next to the bar hall, exit to the street from the parking lot;

• Emergency exits - 1st floor, hall, next to the souvenirs shop, exit to the street from the parking lot.

19.6. The entrances to the locker room will be blocked by staff. Evacuation diagrams are posted on the territory of the Aqua Park.

19.7. Leaving the Aqua Park , the Visitors should keep calm, keep the ticket, do not run, do not create crowding in the aisles and stairways, hold on to the handrails, do not climb over the fence and lean on them, to avoid moving on places located on top.

19.8. Adult visitors must ensure the safe evacuation of children. 

19.9. Gathering places for evacuated Visitors located:

- car parking in front of the restaurant "Amazonka" from the street F. Amirkhana.

- car parking from the street Sibgata Khakima.

Section 20. Final provisions

12.1. These Rules are published on www.kazanriviera.ru site, as well as posted on the information desk ( “Consumer Zone”) and elsewhere in the territory of the Aqua Park .General rules of the use of services of the Aqua Park.

Section1. General Provisions

1.1. These Regulations (hereinafter - "Rules") govern the relationship between the consumer - the person having the intention to order or purchase or ordering, purchasing and using services (goods) exclusively for personal , family and other needs not related to business activities ( hereinafter - “Visitor" ) and the limited liability Company "Aqua Park-Suvar " ( hereinafter - "Contractor " ), providing services for Visitors on the territory of the Aqua park "Riviera" .

1.2. The Aqua Park "Riviera" is a multifunctional complex of swimming pools and other water attractions located to the address: Kazan, Fatiha Amirkhana street, b.1

1.2.1. The territory of the water park includes:

·     Water-entertainment area : water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar;

• Summer terrace includes: water slides, splashdown pool and playground;

• thermal-relaxation zone (saunas, baths, baptistery);

• area which provides the catering services (cafe bars) ;

• area of changing rooms;

• medical office (clinic).

• sanitary-hygienic zone (booths, changing rooms, personal lockers for clothes and personal belongings, showers and toilets);

• cash desk.

1.3. These Terms are obligatory to follow for all without exception of Visitors who are in the Aqua Park. Before the conclusion of the contract of paid rendering services (i.e. payment of a visit of an aqua park) Visitor must carefully read these Terms. Obtaining a cash register receipt and/or an electronic bracelet is a confirmation that visitor is familiar with the Terms, fully agrees with their contents and undertakes to follow the Terms, carrying the risk of adverse effects in case of violation. In case of visiting the Aqua Park by the organized group of persons, responsibility for observance of these Terms by all members of the group including the head of the group.

1.4. Water Park rules, instructions (rules) on the use of water attractions in the water Park prepared in accordance with regulatory requirements of legal acts of the Russian Federation.

1.5. Responsibility for the consequences that arise in the territory of the Aqua park due to lack of knowledge and/or non-compliance with these regulations and/or instructions (Rules) on the use of water attractions in the Aqua park, lies on the Visitor .

 1.6. Information about the company name, the location, the Contractor work hours, number of managers phones are available at the information desk ("Customer zone "), located at the entrance to the Aqua park in a convenient location for Visitors reference . At the information desk also has a list of services, the price list of the provided services, Regulation, Guestbook, and other necessary information in accordance with the legislation of Russian Federation.

1.7. These Rules establish the procedure for maintenance (services) to Visitors of the Aqua Park, applicable to the Visitors the mandatory requirements of safety, hygiene and other requirements, rights, obligations and liability limits of the Aqua Park and Visitors, the conditions of tickets’ sale and provision of additional services, restrictions on admission of the Aqua Park, the rules of visiting the Aqua Park by minors, applicable to Visitors of the mandatory requirements of the security rules of visiting the public catering area of the Aqua Park, the procedure for pre-hospital care, as well as the order of Visitors actions in emergency situations.

 

Section 2. General rules of the use of services of the Aqua Park.

2.1. The right to visit the Aqua Park "Riviera" (hereinafter – “Aqua Park”) is provided only to the persons which have received an electronic bracelet.

2.2. Customers have the right to stay in the Aqua park only within the opening hours of the Aqua park. Hours are indicated at the entrance to the Aqua park, at the Customer zone, as well as on the website of the company. Visitors are required to vacate the building the Aqua park at the end of working time.

2.3. Time of stay in the Aqua park is controlled by the Visitor on their own.

2.4. The entrance of the Visitors to the Aqua Park stops in 30 minutes before the end of its working hours.

2.5. Sales of services at separate tariffs terminated in advance taking into account the time required for the provision the purchased services.

2.6. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

2.7. Professional photography and filming for commercial purposes at the Aqua park is prohibited. Do not use image symbols (logo) of the Aqua park, video and photographs for promotional and commercial purposes without permission of the Administration of the Aqua park. Exclusive right to publish photographs, video broadcast, filmed in a water park, has the Administration only.

2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the security of the Aqua Park the content of personal belongings for inspection.

2.9. In order to ensure safety of the Visitors they are under video surveillance throughout the Aqua park (except for the changing cabins, showers and toilets).

2.10. In accordance with article 32 of the Russian Federation Consumer Protection Act and with article 782 of The Civil Code of the Russian Federation for services rendered the Aqua park money does not return.

2.11. Visitors should perform the requirements of the Aqua park staff for security, maintain order and cleanliness in the water park.

2.12. In case of inability to use the attractions due to unforeseen technical problems, lower prices for the duration of stay in the Aqua park is not carried out.

2.13. In case of unforeseen circumstances or emergencies Visitors must immediately leave the Aqua Park.

2.14. Visitors should not enter any technical or service rooms with the sign “No Entry” or “Staff Only”. Visitors who entered such rooms bear full responsibility for any malfunctions and accidents that have occurred in this area.

2.15. The administration has the right to suspend the sale of tickets in excess of the standard of being people in the Aqua Park.

2.16. Number  provided free of charge deck chairs, umbrellas, special means for the shutter (rubber ring), chambers for storing valuables - is limited, so the Administration does not accept the claims of the inconveniences associated with it.

2.17. Any advertising, business, commercial activity does not consistent with the Administration is prohibited at the Aqua park.

2.18. Visitors are prohibited to use for other purposes furniture, located on the whole territory of the Aqua park.

2.19. Zone of paid additional services may be limited for other Visitors .

2.20. Water-entertainment area (water slides, wave and children's pools, swimming pools splashdown, Jacuzzi, “Slow River” attraction, a children's playground Captain Kids, “Flow Rider” surfing-attraction, Aqua-bar), thermal-relaxation zone (saunas, baths, baptistery), and the area which provides the catering services (cafe bars) stop their function 30 minutes before the closing of the Aqua Park. Summer terrace (water slides, pool and playground splashdown) stops its operation at 20:00 pm. The administration has the right to suspend the summer terrace (restrict Visitors, organize compulsory for Visitors exit from the territory of the summer terrace and etc.) due to changes in climatic conditions that prevent safe use of water attractions.

Section 3. Prohibition of visiting of the Aqua Park.

3.1. Persons of all age categories have the right to visit the Aqua Park, except for cases provided in these rules.

3.2. Visit the Aqua park is forbidden:

• persons suffering from infectious diseases, acute viral, contagious skin and venereal, fungal diseases; open wounds, or any other disease that may pose a threat to the health of other Visitors;

• persons suffering from cardio-vascular, mental illness(representing a threat to others), with emergency surgical pathology;

• persons with open, infectious wounds, aseptic bandages, suffering from furunculosis, conjunctivitis, helminth infections;

• persons in the period of exacerbation of chronic diseases ;

• persons who have a tendency to allergic reactions;

• persons in a state of alcoholic intoxication, as well as persons under the influence of narcotic, psychotropic or other intoxicating substances ;

• persons whose behavior may threaten the order, security, hygiene of the water park, or contrary to the rules of behavior accepted in society;

• people with other ailments, which constitute a danger to personal health and safety, as well as the health and safety of other Visitors;

• persons who do not have an electronic bracelet ;

• persons up to 17 years inclusive unaccompanied by adults. Visitors of the Aqua park, violating specified in this paragraph prohibitions are fully responsible for the damage caused to their health, the health of other Visitors and associated material costs.

3.3. If you have any suspicions regarding the presence of the Visitor of the disease, referred to this section, the Aqua park Administration may require the Visitor permits or presentation of a medical certificate to the pool or treatment to medical personnel of the Aqua park for the purpose of conducting medical monitoring, the results of which the Visitor can be admitted or not admitted to the use of the Aqua park services.

3.4. It is forbidden to visit the Aqua park with animals.

 

Section 4. Payment procedure. Electronic bracelet, its purpose and using.

4.1. The following tariff policy works in the Aqua Park:

- visit of the Aqua Park is free for children under the age of 5 and/or under the height of 120 cm;

- children from 5 to 12 get the children’s ticket;

- children aged from 13 till 17 years inclusive, and also children over 150 cm in height, physically disabled people, students and pensioners enter preferential category. For the ticket at reduced rate acquisition, the specified persons are obliged to show the relevant documents – the pension certificate, the student ID card, etc.;

- an adult ticket is purchased by persons which are 18 years old by the moment they visit the Aqua Park.

4.2. Paid time confirms the right of the Visitor to use the Aqua services at all times in accordance with the fare paid. If the Visitor is willing to re-enter the territory of the Park after leaving the territory of the Aqua park, he must purchase a new ticket.

4.3. The Visitor who visit the Aqua park on the flat rate, loses the right to use the water park facilities during the passage of the turnstile at the exit.
In this case, the money for the unused time does not returned to the Visitor and to re- visit the Aqua park he must purchase a ticket in accordance with the current tariffs.

4.4. The cost of the Aquapark services is set in the price list approved by the Director of "Aquapark-Suvar". The prices for tickets listed in the ticket office of the Aqua Park and on the Internet site.

4.5. Tickets can be purchased at the box office located in the Aqua park. The Visitor is obliged to pay for the Aqua park services in the amount of 100 % according to the current pricelist.

4.6. Information about promotions of the Aqua Park is located on the reception desk and the internet site.

4.7. When purchasing a ticket the Visitor must show an ID which would identify his identity and age if it is required by the Aqua Park’s staff.

4.8. Ticket sales may be temporarily suspended due to technical problems or when all lockers are occupied.

4.9. Using some services (jacuzzi, water slides, pools, baths) may be temporarily forbidden during various events or in consequence of technical malfunction or due to other important reasons.

4.10. When purchasing a ticket the cashier gives to the Visitor a cash register receipt and an electronic bracelet. Cash register receipt must be kept by the Visitor till the end of a visit of the Aqua Park.

4.11. Before obtaining an electronic bracelet the Visitor is obliged to fill in the acknowledgement on the acquaintance with these Terms and responsibility for children.

4.12. Guest of the hotel must indicate his room number when obtaining an electronic bracelet. In case of losing, harnessing or not returning the bracelet, the Visitor bears the responsibility in accordance with these Terms.

4.13. The Guest of the hotel in the room rate of which included free admission to the Aqua park can visit the Aqua park only once a day.

4.14. Electronic bracelet is the entry ticket to the Aqua park for use of swimming pools and amusement services, key from a personal locker as well as means of payment for goods and services of the Aqua Park. All information about purchasing goods and services electronically stored in a single database of the Aqua Park and on the bracelet.

4.15. After receiving the electronic bracelet visitors must enter through the input terminal by one and present the cash register receipt at the turnstiles. For passing through the turnstile Visitor must to bring the bracelet to a reader located at the entrance. Calculation of time spent in the Aqua Park starts from the issuance to Visitor the cash register receipt and ends at the moment when the Visitor puts a bracelet to a reader and gives the bracelet to the cashier at the exit from the Aqua Park.

4.16. Additional paid services in the territory of the Aqua Park include:

- Catering services in the cafe, bars of the Aqua park;

- Massage services;

- Surfing services;

- Other services approved by the Administration.

4.17. Calculation of cash for services rendered by LLC "Aquapark-Suvar" in the Water Zone of the Aqua Park is prohibited.

4.18. Provision of additional services in the territory of the Aqua Park is carried by cash deposited on an electronic bracelet. For paying for these services the Visitors must make down an advance payment in amount of involved costs. Introduction of money on an electronic bracelet for using additional services is possible only in cash desks in changing rooms’ area.

4.19. Return of not spent money (advance payment) deposited on an electronic bracelet to the Visitor is made in the same cash desk where they were deposited, only with presentation of a cash register receipt and only in the day the money where deposited.

4.20. Electronic bracelet is belongings of the Aqua park. The Visitor is responsible for the safety and integrity of the electronic bracelet that is worn on the wrist and presented to the Aqua Park employee at his request. Transfer of electronic bracelet to other Visitors is prohibited. At the exit from the Aqua park the Visitor returns an electronic bracelet to the cashier at the exit turnstile.

4.21. When receiving a bracelet, the Visitors are required visually inspect it and ensure absence of any damage. Administration will not be accepted or considered the claims of the Visitor on the detection of damage of bracelet, after he walked away from the cashier.

4.22. In case of loss or damage of an electronic bracelet the Customer has the responsibility in accordance with these rules. Customer is obliged to immediately inform the representative of Administration of the Aqua Park of the loss or damage an electronic bracelet. Under the damage of the bracelet means any act or omission of the Visitor, which resulted in the bracelet has lost its performance properties and cannot be used in the future.

4.23. If Visitor has any questions regarding the use of an electronic bracelet, he may appeal to the staff of the Aqua Park.

4.24. For exceeding paid time in the Aqua Park (time that was not paid when purchasing an electronic bracelet) the calculation is as follows:

·        excess the paid time of stay in the Aqua Park (for tariffs for 4 hours and 2 hours) is paid according to the price list approved by the Administration of the Aqua Park

·         fee is calculated on the rates valid at the time of visiting the Aqua Park, and is paid to the cashier at the exit.

4.25. In case of failure the Visitor to pay for the extra time spent or services rendered, the money from the Visitor charged in the manner prescribed by law.

Section 5. General rules of behavior of the Visitors in the territory of the Aqua Park.

5.1. Prohibitions and restrictions for the Visitors of the Aqua Park:

5.1.1. The Visitors are forbidden to bring personal inflatable circles and other swimming equipment, except for special children’s inflatable vests.

5.1.2. It is forbidden to bring any products made of glass such as dishes or any other dangerous objects; also it is forbidden to take soap, shampoos, lotions and other cosmetic products away from the area of shower rooms. The Visitors are forbidden to use glass containers and dishes out of cafes or bars.

5.1.3. It is forbidden to eat or drink in places that are not meant for these purposes, including the Aqua Park pools, saunas, baths etc.

5.1.4. It is forbidden for the Visitors to enter the water area of the Aqua Park (out of changing rooms) with packets, bags etc.

5.1.5. On the whole territory of the Aqua Park is forbidden: smoking tobacco products (cigarettes, cigars, cigarillos, hookahs, etc.), using of electronic means of smoking including the smoking mixtures and smoky substances.  Smoking is permitted only in designated areas.

5.1.6. On the whole territory of the Aqua Park Visitors are prohibited to use smokeless tobacco product that is intended for sucking, chewing or snuffing.

5.1.7. The Visitors are prohibited to bring to the Aqua Park the hookah products.

5.1.8. It is forbidden to bring any food or drinks in the Aqua Park, except for special children’s meal, packed in a plastic container.

5.1.9. It is forbidden to carry fire, gas, pneumatic and cold arms, piercing and cutting items, explosive and flammable, toxic, and strong-smelling substances in the territory of the Aqua Park.

5.1.10. In the territory of the Aqua Park any kinds of showing disrespect or discrimination because of differences in nationality, age, religion, social status or any other reasons is forbidden.

5.1.11. The Visitors are prohibited to be in the area of decoration, to climb on fences of platforms, terraces, to climb pipes and rails, hand-rails, ledges basins, curbs, railings etc., to ride a hand-rail, to climb on steel constructions.

5.1.12. The Visitors are prohibited to violate generally accepted standards of behavior (morality).

5.1.13. The Visitors are prohibited to litter and break sanitary condition of the Aqua Park (to throw garbage, to spit on the floor, to throw a chewing gum etc).

5.1.14. The Visitors are prohibited to apply any uncivilized actions to equipment, property or plants that belong to the Aqua Park.

5.1.15. The Visitors are prohibited to use all water slides, “Flow Rider” surfing-attraction, “Slow River” attraction and other attractions, pools, saunas and baths, Jacuzzi and baptistery in the state of alcoholic, narcotic, toxic intoxication, or under the influence of psychotropic or other intoxicating substances.

5.1.16. The Visitors are prohibited to scream, to whistle, to push each other, to call for help without need misleading the other Visitors and staff of the Aqua Park to avoid incidents and traumas;

5.1.17. Pregnant women are prohibited to use any attractions. Pregnant women may visit saunas and baths only after a doctor’s consulting.

5.1.18. The Visitors are forbidden to bring and use mobile phones, devices for audio and video reproduction, and devices for video or photo shooting fragments of which may be harming for the other Visitors in the territory of water entertaining and thermal relaxation.

5.1.19. Persons that are under the age of 18 are forbidden to drink alcoholic beverages.

5.1.20. The Visitors are prohibited to pour water or other liquids that may harm electronic equipment that is installed in the territory of the Aqua Park.

5.1.21. The Visitors (accompanying persons) are prohibited to leave children without attendance.

5.1.22. The Visitors with cardiovascular and neuropsychiatric diseases, diseases of the spine and musculoskeletal system, other diseases, as well as persons who have medical or other contraindications are prohibited to use water attractions (slides, pools, “Flow Rider” surfing-attraction, “Slow River” attraction and etc.), pools, saunas and baths, Jacuzzi and baptistery at the Aqua Park.

5.1.23 The Visitors are prohibited to ignore the indications of the pools’ depths, instructions and rules of using slides and attractions (in case of misunderstanding it is necessary to address the instructors).

5.1.24. The Visitors are prohibited to swim with loose hair due to avoiding any trauma.

5.1.25. The Visitors are prohibited to use nonfunctioning attractions.

5.1.26. Using pools, attractions, waterslides, the Visitors are forbidden to leave their footwear so that it created obstacles to the other Visitors and the personnel when moving in water zone.

5.1.27. The Visitors who have not learned to swim are forbidden to use waterslides and pools. The administration does not bear the responsibility for the security of such kind of the Visitors in case of violating this rule. The Visitors who have reached the age of 18 bear the full responsibility for themselves and for minors who have come with them.

5.1.28. The Visitors are prohibited to use on attractions the waterproof camera, underwater camera as well as any kind of photographic and video equipment for shooting during the descent from the water slides.

5.1.29. The Visitors are prohibited to jump into pool from its side (baptistery), Jacuzzi as well as into the area of splashdown slides.

5.1.30. The Visitors are prohibited to bring the own equipment for amusement (balls, toys, etc.).

5.1.31. The Visitors are obliged to follow the other prohibitions (restrictions) approved with these Terms.

5.2. Responsibilities of the Visitors of the Aqua Park:

5.2.1. A visit to the Aqua Park requires the Visitors’ physical efforts and activity. Before visiting the Aqua Park the Visitor must assess his physical abilities and his ability to swim. Compliance with all of the rules, guidelines and instructions (pictograms) of the specific attractions exclude any harm for the Visitor’s health.

5.2.2. Before signing the paid services agreement (i.e, pay a visit to the Aqua park), the Visitor must carefully read these Rules and applicable rates;

5.2.3. Before using a water attraction the Visitor must review the rules of security and order of its using, also the Visitor must independently assess the risk level and possible consequences.  The necessary information about safety rules and order of using attractions the Visitors can get from instructors of the Aqua Park, from these rules, as well as from rules and regulations (pictograms) of specific water attractions.

5.2.4. The Visitors who cannot swim must put on special inflatable vests for swimming. Before entering a pool the Visitor must review information board (terms of use) and independently assess risk level and possible consequences.

5.2.5. The visitor is obliged to comply with these rules, the requirements of instructors, rules and regulations (pictograms) specific water rides in the Aqua park.

5.2.6. Visitors must comply with the Aqua park staff requirements for security, maintain order and cleanliness in the Aqua park.

5.2.7. Visitors should be respectful to each other and do not interfere with the rest of other Visitors.

5.2.8. In order to ensure public security and prevent terrorist acts Visitors are required to present the Aqua park security a content of personal belongings for inspection.

5.2.9. In the event of theft or damage of Visitor’s property, the Visitor is obliged to inform about this to Aqua park staff immediately.

5.2.10. In the event of unforeseen, extraordinary or emergency situations Visitors must leave the Aqua park immediately.

5.2.11. Visitors must move around the Aqua Park only on special tracks, to be in the area of decorations is strictly prohibited.

5.2.12. In case of the slightest indispositions or injuries the Visitor is obliged to apply the medical aid station of the Aqua Park.

5.2.13. The Visitor is obliged to keep the receipt for a paid service, deposited funds (the down payment) to the exit of the Aqua Park.

5.2.14. The Visitor is obliged to respect the property of the Aqua Park when visit the Aqua Park.

5.2.15. The Visitor is obliged to dispose of rubbish only in the special containers provided for this purpose.

5.2.16. When using the services of the Aqua Park the Visitor is obliged to hold on to the hand-rails provided for construction of swimming pools and/or amusement.

5.2.17. When quitting the Aqua Park the Visitor is obliged to hand over an electronic bracelet.

5.2.18. The Visitor is obliged to carry an electronic bracelet on a wrist of a hand and to show it to the employee of the Aqua Park according to his requirement.

5.2.19. Visitors are obliged to perform any other duties provided by these Terms.

5.3. The rights of the Aqua Park Visitors:

5.3.1. The Visitors can make free use of chairs and sun loungers located on the territory of the entertainment area.

5.3.2. If there is any doubt about the use of the Aqua Park Service the Visitors may apply to the responsible workers of the Aqua Park for provision of necessary information.

5.3.3. The Visitor has the discretion to terminate the session and leave the Aqua Park. With incomplete use of paid time a refund is not possible.

5.3.4. All Visitors of the Aqua Park are entitled to the provision of pre-hospital care.

5.3.5. The Visitors can use the other rights provided by these Rules.

5.4. Recommendations for Visitors of the Aqua Park:

5.4.1. The Administration recommends to Visitors planning a visit to the Aqua Park to ensure that their health status allows to use the provided services. Responsibility for negative consequences associated with failure to comply with this recommendation lies with the Visitor.

5.4.2. The Visitors are not recommended to bring to the Aqua Park expensive and valuables (jewelry, necklaces, rings, pendants, bracelets, mobile phones, photo and video equipment, etc.) that may be damaged by moisture or may be lost and/or damaged.

5.4.3. Visitors are not recommended to use the services provided in the Aqua Park while wearing any type of jewelry or other jewelry that may cause harm to themselves for Visitors and/or inventory of Aqua Park.

5.4.4. The use of a wave pool and a pool Paradise Land is recommended only for people with good swimming skills.

5.4.5. The Administration recommends to refrain from visiting the Aqua Park: 

- pregnant women;

- persons with infants;

- individuals with increased sensitivity of the skin to chlorinated water and chlorine elements;

- with recently sustained injuries, undergoing treatment or rehabilitation, that can not tolerate the overload occurring during acceleration;

- other diseases that can worsen during the use of water rides and pools.

5.4.6. The Administration recommends to refrain from visiting saunas and baths for people with high sensitivity to high temperatures, for high blood pressure, feeling unwell, pregnant women, people suffering from acute infectious diseases and of a nature other diseases of the cardiovascular system, hypertension, coronary artery disease, as well as having medical contra-indications.

5.4.7. In order to prevent possible poisoning of chlorine-containing reagents, the Administration of the Aqua Park recommends not to drink (do not swallow, not to drink) water from water attractions, including swimming pools.

5.4.8. The Administration recommends the Visitors to have a medical certificate (permit for swimming pool) for its presentation of the Aqua Park personnel in case the need arose.

Section 6. Rights and duties of the Administration of Aqua Park

6.1. The Aqua Park Administration has the right:

6.1.1. does not allow the persons under 18 years of age unaccompanied by adults on the territory of the Aqua Park;

6.1.2. does not let into the Aqua Park of persons whose behavior may violate the order of the Aqua Park, constitute a hazard to other Visitors, hygienic condition of Park and/or contrary to accepted social norms of behavior;

6.1.3. does not let into the Park of persons who do not agree to abide by these Rules or not understand them;

6.1.4. to deny access to the territory of the Aqua Park the persons covered by the features specified in paragraph 3.2. and p. 3.4. of these Rules;

6.1.5. to remove from the Aqua Park Visitors who violate the Aqua Park rules, do not observe located throughout the Aqua Park warning signs, shown on the signage requirements, do not follow instructions from staff. In this case money is non-refundable to Visitor.

6.1.6.to stop (to suspend) the operation of any attraction (all attractions), sauna, jacuzzi, or the Aqua park in the following cases: sanitizing the Aqua Park (according to SanPiN requirements), preventative or maintenance, technical interruptions related to the configuration of the equipment, emergencies beyond the control of the Administration related to security of Visitors, in excess of the norm of finding people in the Aqua park, in the event of force majeure, which include natural ( floods, earthquakes), technological ( crash equipment, power outage), strike, war, acts of public authorities and management, or other independent of the Administration circumstances making it impossible to provide to Visitors the Aqua Park services;

6.1.7. to stop receiving payments and access of Visitors to the Aqua Park in case of special events, associated with the rental of Aqua Park overall;

6.1.8. in order to ensure safety to conduct a visual inspection of personal belongings;

6.2. Administration of the Aqua Park is obliged to:

6.2.1. to provide complete and accurate information about the order of provision of services and their cost;

6.2.2. in order to ensure the safe staying the Visitors on the water to organize the placement, training and the permanent stay of the personnel of the Aqua Park in the area of location of the Visitors;

6.3.3. to use for provided services only those supplies and equipment that meet safety requirements in accordance with established standards.

6.3.4. to provide services for Visitors of the Aqua Park in compliance with the relevant requirements of the normative acts of the Russian Federation and the provisions of this Regulation.

Section 7. The rules of visiting the Aqua Park by minor persons.

7.1. Children under the age of 17 inclusively have the right to visit the Aqua Park only accompanied by adults who bear the full responsibility for them, who respond for their safety and for the harm that was brought by them. By an adult is meant a capable person older than 18 years.

If there are 1 or 2 children under the age of 11 in the group, the adult may accompany up to 8 children. If there are 3 or more children under the age of 11, the adult may accompany up to 4 children.

7.2. Stay in the Aqua Park of the persons who haven't reached age of 18, without parents (persons, replacing them) or the persons performing actions with participation of minors, including at night (from 23 to 6 o'clock in the morning) isn't allowed.

7.3. Children below 120 cm in height are not allowed on all types of attractions, except for special playground in the entertaining zone and certain children's waterslides.

7.4. Accompanying persons bear the full responsibility for minor persons (children, teenagers) during the visit of the Aqua Park.

7.5. Person who is responsible and/or accompanies for the minors is obliged to provide lifejackets for children in the territory of the Aqua Park, and bears fully responsible for not following with this paragraph of these Terms.

Children under the age of 14 and/or shorter than 140 cm necessarily have to have a swimming jacket in the territory of the Aqua Park including all pools, slides and other water attractions of the Aqua Park.

7.7. When visiting the Aqua Park by a group of the Visitors in part of which is a minor person (or a few of them), the responsibility for their following these Terms of visiting the Aqua Park by minor persons bears the manager of the group, the head of the group.

7.8. Children are forbidden to play in the swimming pools or on the attractions without attendance of an adult person.

 

Section 8. Terms of using cloakroom

8.1. The Visitor is obliged to deliver to a cloakroom an outerwear and street shoes, folded in the package before visiting the Aqua Park. The entrance in the outdoor shoes to the entertainment (water) zone is prohibited.

8.2. Passing clothes and shoes in the cloakroom, the Visitor receives a ticket (token) in return.

8.3. The cloakroom does not be accepted: food, hats, scarves, stoles, scarves, umbrellas, briefcases, handbags, backpacks, diplomats, gloves, dirty things, as well as items that are odor resistant.

8.4. To leave in handed to the cloakroom things such as: documents, money, credit cards, phone, PDA, keys, ornaments, jewelry and other personal belongings are prohibited. The administration does not responsible for the loss of cash, loss and/or damage to any personal belongings of Visitors.

8.5. After visiting the Aqua Park the Visitor is obliged to pick up from the cloakroom the clothes and shoes, returning the ticket. The administration does not bear responsibility in front of the Visitors for the safety, integrity, completeness things after receiving them from the cloakroom. The Administration does not responsible for any items that were not picked up by the Visitors from the cloakroom before the end of the day in the Aqua Park.

8.6. In case of loss of ticket (token) cloakroom worker requires evidence of facilities commissioned in the cloakroom of the property in the presence of a security officer and senior administrator. Issuance of the property to the Visitor is carried out after providing by the Visitors identity documents, the receipt of payment for the lost number (token), and drawing up a receipt for obtaining property.

Section 9. Terms for use of changing rooms, showers and toilets

9.1. After the cloakroom the Visitor recommended to pass into the general locker room with changing rooms, to change clothes, put things in a personal locker and close it in accordance with the instructions which are posted on the lockers. Opening the box is also provided in accordance with the instructions. Do not use other locking devices, except as provided in the design of the lockers of the locker room. The Administration reserves the right to dismantle non-original locking devices without the knowledge of the Visitor.

9.2. In case of lost bracelet, automatic locker for storing clothes in the dressing room will be opened by the Administration of what is drawn the Act.

9.3. The Aqua Park provides cabins for changing clothes. Dressing and undressing outside the designated booths is prohibited.

9.4. To store items and substances prohibited by these Rules in the lockers is prohibited.

9.5. In case of difficulties with closing and/or opening the locker, the Visitors must immediately contact the staff of the Aqua Park.

9.6. In case of detection unsecured personal locker with things of the Visitor the Administration of the Aqua Park closes the locker with a bracelet and places on it a receipt.

9.7. Each Visitor is entitled to use not more than one storage locker.

9.8. The Visitor must take a shower and pass through the bath for disinfecting feet before visiting water zone of the Aqua Park and exit it. To use any glassware (dishes, washing and cosmetic products in glass containers, etc.) in the shower is not allowed, in order to avoid cuts.

9.9. To use various creams and ointments before visiting the Aqua Park is prohibited.

9.10. Visitors are prohibited to disassemble and unscrew the taps and dispensers; break dispensers for soap, paper towels, toilet paper; to carry out any property when visiting the showers.

 

Section 10. Requirements and recommendations for the appearance of the Visitors and the use of bathing suits

10.1. Visitors are prohibited to be in the water entertainment zone, summer terrace, thermal relaxation zones, a zone of rendering of services of public catering, the area of locker rooms, medical office, showers and ticket office, surcharges in underwear, street shoes, street clothes or without swimsuits, including children.

10.2. On the territory of the Aqua park women should be in the synthetic bathing suits, men - in synthetic batches, small children up to 2 years - in special waterproof nappies (diapers). Do not use bathing suits made of cotton fabric.

10.3. Women are forbidden to stay in the Aqua Park without the upper part of swimsuit (topless).

10.4. In order to ensure personal safety it is strictly forbidden to use the rides and pools of the Aqua Park in the bathing suits with hanging items, laces, belts, or exposed solid metal objects, zippers, rivets, buckles, metal decorations etc.

10.5. When visit the Aqua Park it is strictly forbidden to use the pools and attractions for the Visitors who have decorations, chains, bracelets, watches, rings, earrings, hair clips, and other personal belongings.

10.6. The Administration warns that in the process of using water attractions bathing suits can come into disrepair. The claim for this reason will not be accepted. The cost of bathing suits is not refundable.

10.7. To prevent injury on slippery surfaces, and keeping personal hygiene, the Visitors must use for moving through the Aqua Park removable rubber-soled shoes, and for swimming in pools rubber swimming cap. The Visitors are required to hold the handrails, railings when moving on the stairs.

10.8. Given the fact that the Aqua Park does not accept for storage the things (does not provide services of storage space) of Visitors, and only provides them of use the personal lockers, the Administration does not responsible for items left in it, and for abandoned and lost at the Aqua Park/Complex clothes, shoes, papers, mobile phones, cameras, money, jewelry and other belongings of Visitors. The claims in this reason are not considered by the Administration, the compensation is not paid.

 

Section 11. Rules of behavior on the water attractions and in pools of the Aqua Park.

11.1. Territory of the pools, slides and other water attractions is considered being the area of increased risk. The Visitors must follow the rules of safety of using the water attractions and pool when visiting the Aqua Park.

11.2. The Aqua Park consists of extreme, family, kid's water slides; pools designed for entertainment and free swimming, and other water attractions.

11.3. The order of entrance the Visitors to all rides is regulated by the instructors of the Aqua Park.

11.4. The Visitors must follow the requirements of the instructors of rides and pools.

11.5. Visitors are required to observe the safety rules of being on the water;

11.6. The Visitors with diseases of cardiovascular system, musculoskeletal and vestibular systems, chronic diseases, suffering from claustrophobia, nervous system disorders, pregnant women, persons with medical contraindications, disabled and sick people, visually impaired and/or having a disability-free are forbidden to use water attractions. When feeling any discomfort or injury, the Visitor should come to the first-aid post.

 

11.7. Parents and persons accompanying minors must control all of the children’s actions, not violate the rules of using the pools and attractions of the Aqua Park.

11.8. When visiting a pool/attraction the Visitor must carefully review the information board of the given pool/attraction and to assess the risks and possible consequences independently.

11.9. Sliding the waterslides and using the attractions of the Aqua Park may harm the Visitors having piercing on their body. In that case the Visitor who have not removed jewelry and piercings from his body before using attractions is fully responsible for the risks of injuries.

11.10. The following restrictions of weight and height are provided: 

11.10.1. The Visitors whose weight is more than 120 kg are forbidden to use any waterslide, except for the “Niagara” and the “Anaconda”, in which the total weight of the descent is not more than 180 kg.

11.10.2. Children whose height is less than 120 cm are forbidden to use any waterslide, except for children’s attractions.

11.10.3. Children whose height is less than 140 cm are not allowed on the especially difficult water slides, such as “Jump into the abyss”, “Tornado”, the “Black Hole”, “Deadlock” and the “Kamikaze”.

11.10.4. Children under the age of 15 are not allowed for the attraction “Flow Rider”.

11.10.5. Minors under the height of 140 cm are not allowed to use waterslides located on the children’s zone.

11.10.6. In cases if children violate the rules and ignore the above limitations, the accompanying adults are fully responsible for them.

 

11.11. Information about the water slides.

11.11.1. On the starting platforms located information about the technical parameters of attraction, the restrictions in the descent, allowed the safe methods of descent in the form of inscriptions and pictograms, as well as types of dangerous effects. On the starting platforms and in areas of splashdown are employees of the Aqua Park -instructors. The Visitor is obliged to unconditionally fulfill the requirements of instructors of the Aqua Park.

The Visitor may contact the instructor for additional information.

11.11.2. The list of water slides, their purpose, specifications and types of hazards:

11.11.2.1. Slides located in the Aqua Park building:

• Slide “Anaconda” is designed to trip on the triple circle in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. the Total weight of users should not exceed 180 kg.

Technical characteristics:

Capacity : 200-250 people per hour

Function: high-speed sliding in the water inside the pipe.

Water consumption: 442m3 / hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 19.00 m

Track length: 98,13m + 12,20m brake chute

The average tilt angle: 10.24 %

The area of water surface of the receiving trough : 16.47 sq.m.

The water depth of the receiving trough: 0.25 m

The volume of water of the receiving trough : 4.12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is forbidden.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• The slide “Bermudian descent” is designed to trip on a single circle. The slide ends with the receiving groove depth of 0.25 m and a length of 12.20 m. Permitted user weight - no more than 120 kg.

Technical characteristics:

Capacity: 200-250 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 442ì3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude:19.00 m

Track length: 95.69 per m +12,20 m brake chute

The average tilt angle: up 10.47%

The water surface of the receiving trough: 16,47 sq. m.

The water depth of the receiving trough: 0.25 m

The volume of water receiving trough:4,12 m3

Water temperature: 30 degrees C

For children below 1m20sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Canyon" is designed for the descent - one rolling around without floating equipment. The slide ends for foster swimming pool with a length of 6.3 m, width 3.6 m, depth 1m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 260-280 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 120ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 3.60 m

Track length: 27.28m +6,3m brake chute

The average tilt angle: 13,49% 

The water surface of the receiving trough: 22,68 sq. m. 

The water depth of the receiving trough: 1m 

The volume of water receiving trough: 22,68ì3

Water temperature: 30 degrees C

For children below 1m20smthe descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Kamikaze" was designed for one downhill skiers without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 24m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100ì3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 71.5m +24m brake chute

The average tilt angle: 24% 

The water surface of the receiving trough: 16,8 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 3,36m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

 

• Slide the "Dead loop" is designed to trip - one ride without floating equipment. The slide ends with the receiving groove depth of 0.20 m and a length of 18m. Permitted user weight - no more than 120 kg
Technical characteristics:

Capacity: 250-300 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 100m3/hour.

The size of the pipe slopes: diameter 0,813 m

Start altitude: 22 m

Track length: 119,73m +18m brake chute

The average tilt angle: 16%

The water surface of the receiving trough: 12,6 m2 

The water depth of the receiving trough: 0,20 m 

The volume of water receiving trough: 2,52m3

Water temperature: 30 degrees C

For children below 1m40sm the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

•  Slide "Niagara" is designed for descent on a circular raft in the following variations: 

- two adults and one child with the height not more than 1m 40 cm;

- one adult and two children with the height not more than 1m 40 cm;

- two adults;

- one adult;

- three children with a growth one of them at least 1ì40 cm;

- two children with a growth of one of them at least 1ì40 cm;

- one child with a growth of at least 1ì40 sm.

 

The slide ends for foster swimming pool with a depth of 1.03 m with the change to 0.3 m and a length of 10.54 m. Total user weight should not exceed 180 kg.

Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 121,87 +10,54m foster pool

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2

The water depth of the receiving trough: from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m20ñì the descent from the hill is prohibited

For children under the age of 10 years the descent from the hill is prohibited

The descent from the slide of children growing up to 1m40sm is necessarily accompanied by an adult and/or in a special flotation vest.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

• Slide "Tornado" is designed to descent one person in the double circle. The slide ends with the receiving groove depth of 0.25 m and a length of 15.51 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 90-100 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 30,99m. + bowl with diameter 11.5m.+ 20,95m.+ braking chute 15,6m.

The average tilt angle: 23% 

The water surface of the receiving trough: 20,93 m2. 

The water depth of the receiving trough: 0,25m

The volume of water receiving trough: 5,24 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide "Black hole" is designed to descent in the double circle of one person. The slide ends with the receiving groove depth of 1,03 m with the change to 0.3 m and a length of 10.54 m. Permitted user weight - no more than 120 kg.
Technical characteristics:

Capacity: 150-200 people per hour

Function: high-speed slide at the water inside the pipe.

Water consumption: 315 m3/hour.

The size of the pipe slopes: diameter 1,372 m

Start altitude: 15.06 m

Track length: 112,46 +10,54m braking chute

The average tilt angle: 9% 

The water surface of the receiving trough: 83,27 m2 

The water depth of the receiving trough from 0,30 m to 1,03m

The volume of water receiving trough: 55,4 m3

Water temperature: 30 degrees C

For children below 1m40ñì the descent from the hill is prohibited. For children under the age of 14 years the descent from the hill is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Jump into the abyss" is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 3.6 m. Permitted user weight - no more than 120 kg.

Persons under the age of 18 the descent from the slide is prohibited.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini-Slide is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 100 cm.

• Yellow children's entertainment slide - is designed for descent of one person without floating equipment. The slide ends with foster pool depth of 0.6 m.

Technical characteristics:

Function: high-speed slide on the surface of the slides

Start altitude: 1,4 m

Track length: 10 m 

The average tilt angle: 14% 

Water temperature: 30 degrees C

The descent from the hill is prohibited to persons whose mass exceeds 50 kg or less 20 kg , and growth of which is more than 150 cm and less than 120 cm.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

11.11.2.2. Slides located on the summer terrace of the Aqua Park:

• Slide the "Wide" is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the position of the body sitting or lying on the back, legs crossed, arms along the body, starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Slide “Toboggan” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 1.2 m.

The descent is performed without boats, strictly by one

Minimum requirements for growth - not lower than 140 cm

Maximum weight limit is no more than 120 kg

For children under the age of 15 years the descent from the slide is prohibited.

Descent in the rescue vest is prohibited.

The correct position of descending from the slide: the body position - lying on the back, legs crossed, hands behind head or hands crossed on the chest, chin pressed to chest starting position to save up to splashdown.

The types of hazards: failure to comply with the norms and rules of behavior in the Aqua Park specified in the instructions and pictographs on this slide under certain conditions may cause conditions dangerous to life and health: injury (bruises, abrasions, fractures, dislocations, etc.), drowning.

 

• Children's entertainment slide “Mini rainbow”

The slide is designed for children up to 6 years. The depth - 0.5 m

The descent from the slide is restricted to individuals whose growth is less than 105 cm.

• Children's animated slide "Elephant". The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's animated slide « Octopus ». The depth - 0.5 m

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

• Children's animated slide « Gemini ». The depth - 1 m 30 cm

For children under the age of 15 years the descent from the slide is prohibited

The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 140 cm.

 

• Children's entertainment slide “Mini -slide” is designed for descent of one person without floating equipment. The slide ends with the receiving trench depth of 0.5m. The descent from the slide is prohibited to persons whose mass exceeds 50 kg or less 20 kg, and whose height is less than 105 cm.

 

11.12. General rules of descent from the water slides:

11.12.1. Before the start of the descent from the water slides the Visitor is obliged to carefully examine the terms of use attractions as waterslides has weight restrictions , height, age, state of health , as well as by the method of descent .

11.12.2. Before descending from the slide the Visitor is obliged to take handrails (if any) and prepare for the descent, and only after the permission of instructor of  the Aqua Park, the Visitor  should perform the descent from the hill,

11.12.3. The run of the Visitors to water slides is carried out only with permission of instructor after splashdown the previous Visitor and release them splashdown zone,

11.12.4. While driving on the highway descent waterslide the Visitor is necessary to save position initially adopted for the descent and does not violate the prohibitions and regulations specified in this Regulation and information boards (pictograms) located at the attractions,

11.12.5. To avoid possible injury after the descent from the slides the Visitor should immediately leave the foster pool (splashdown zone),

11.12.6. It is forbidden to descend from the slides without water supply - that is in all cases of turning off the automatic water supply to slide,

11.12.7. It is forbidden to descend from the slides to persons in a state of alcoholic, narcotic, toxic, psychotropic intoxication, under the influence of other intoxicating substances, as well as persons under the influence of medications that lower reaction.

11.12.8. Visitors use the attractions at their own responsibility at their own risk.

11.12.9. After the descent from the slides the Visitors are obliged to return the inflatable rings in their designated places.

11.13. It is prohibited on all of the water attractions (waterslides):

11.13.1. to use any supportive devices for descent not provided by the instruction of an attraction;

11.13.2. to use an attraction wearing sunglasses, masks, footwear, wearing any jewelry, bracelets, rings, watches, earrings etc.;

11.13.3. to use an attraction with long untied hair;

11.13.4. to use an attraction with the body weight and growth inappropriate to specified in the instruction (rules) parameters for using an attraction;

11.13.5. to use an attraction independently, without instructor’s permission and violating the permitted positions for descent;

11.13.6. to descent from the water slide in swimming goggles and masks;

11.13.7. to occupy a place at the slides’ start at red light and/or without the authorization of personnel;

11.13.8. to take hold of the edges of an attraction, to try to slow down while descent; to aside hands or legs, to turn over or rise during the descent;

11.13.9. to give additional acceleration by pushing the fixing hand-rails at the start;

11.13.10. to get into the tube of waterslide when the red light or when the Aqua Park’s staff prevents it;

11.13.11. to jump from the takeoff into the tube of waterslide in order to increase the sliding speed ;

11.13.12. to swing on sides of a waterslide in case of a descent in a circle;

11.13.13. to lower legs down sharply in the end of a descent when reaching the water;

11.13.14. to stop on the edge of the gutter in pools of water slides and in the pool;

11.13.15. to swim and dive in the splashdown zone of slides, to go, to swim across and/or towards to gutter of finish descent;

11.13.16. to independently continue descent on a waterslide trench without instructions of the instructor, to try to go, rise, creep or leave a waterslide any other way without the permission of the instructor in the absence of water supply (jamming);

11.13.17. to implement the descent from the waterslide with violating the provided time interval;

11.13.18. to use an attraction in case if it is forbidden by the staff or any other warnings;

11.13.19. to use attractions and pools on the summer terrace when the speed of wind is more than 10 m/s. and also in case of a thunder-storm, during a rain and in fog. Under the specified weather conditions visitors are obliged to leave the summer terrace and to come into the building of the Aqua Park;

11.13.20. to descent from the waterslides for persons who cannot swim or swim badly;

11.13.21. to descent from the waterslide lying on stomach, headfirst or staying oh feet;

11.13.22. to descent from the waterslides by two or more the persons at the same time one after another. Descent can be begun only after the waterslide will be exempted, and the previous visitor completely finished the descent;

11.13.23. to descent from the waterslides in positions that are not specified in the information, rules placed near the waterslides or that are specified by the instructor;

11.13.24. to use a waterslide when its work is stopped due to technical malfunctions;

11.13.25. to use the waterslides for persons with plastered or bandaged hands or legs;

11.13.26. to descend from the waterslides with  photo and video equipment as well as in any kind of footwear.

 

11.14. Instructor of the Aqua Park independently assess the situation on the attraction and has the rights to take decision to stop using attraction for safety reasons of its operation and prevention the possible injury of the Visitor.

11.15. Information on swimming pools:

11.15.1. Information about purpose, technical parameters, warnings and requirements, types of hazards posted on the informational boards around the pools. Pools are controlled by instructors of the Aqua park; the Visitor is obliged to follow their instructions. The Visitor may contact the instructor for more information.

11.15.2. The list of pools with their technical characteristics:

¹ Name of pool Depth, m Square,m2 Volume, m3

Â1 Massage 0,1; 0,6; 0,9 52.57 47.313

Â2 Pool with grotto 1 23.62 23.62

Â3 Braking chute red, orange. 0.25 20.37 4.074

Â4 Braking chute Super ball (Tornado) 0.25 15.48 3.096

Â5 Round pool 0.9 21.24 19.116

Â6 Chute from round to massage. 0 12.96 0

Â7 Children 1 floor 0.6 21.7 13.02

Â8 Barrel 3.6 20.75 74.7

Â9 Braking chute yellow,  black to 0,8 79.08 56.9

Â10 Slow river ext. 0.9 388.29 349.461

Â11 Children (Captain Kids) 0.4 139.96 55.984

Â12 Slow river inter. 0.9 117.11 105.399

Â13 Wave pool  0-1.5 329.6 339.8

Â14 Paradise land 1.45,bar 1,15 207.35 273.2

Â15 Massage bath Paradise 0,6; 0,9 11.6 16.24

Â16 Fond (cold pool) 1.4 8.15 11.41

Â17 Massage bath Paradise (street) 1.45 9.22 13.369

Â18 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â19 Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20 Jacuzzi  0,55, 0,65, 0,80 4.15 2,78

Â20À Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â20Á Jacuzzi 0,55, 0,65, 0,80 4.15 2,78

Â21 Braking chute blue, green. 0.25 49.68 9.936

Â22 Super Ball (Tornado) 0.1 28.12 2.812

Â28 Flow Rider 1.65 113.1 186.62

ËÒ1 Pool 0,5; 1,2; 1,3 828 856

Pool ¹ ËÒ1 located on the summer terrace and has several zones with different depth: area landing (depth is 1.20 m), area children's ride "Mushroom" (depth 0.50 m), entertainment area, children's slides "Octopus" (depth 0.50 m), sauna area and slides "Gemini" (depth 1.30 m).

·         11.15.3. On the territory of the Aqua Park operates the lazy river - pool in the form of a channel. Specifications: average depth - 0,91 m, there are three discharge section line.

Discharge section line  1

Location - "Terrace"

average flow speed - 0.32 m / s, the maximum flow speed - 0.35 m / s

Discharge section line 2

Location – 2.9 m below the pump

Surface the flow rate of 0.74 m/s
Speed at the point of average depth of 0.82 m/s
Near-bottom speed of 1.11 m/s

Discharge section line  3

The location is 3.2 m below the bridge

The speed at the point of average depth – 0.60 m/s

 

11.16. The Visitor is prohibited: 

11.16.1. in the «Wave» pool - dive to the grids, push through it legs and arms , to approach and cross a floating line, that creates a safety zone in front of the wave chamber (s), climbing on it and/or dive under it, walk on glass illuminator;

11.16.2. On the attraction " Slow River " (swimming pool in the shape of the channel) - to linger, to cling to the bridges, jump over fences, swim against flow of the river, dive to the grids, pumps, inlet/outlet devices, push through it legs and arms, fingers;

11.16.3. in the children's pools to climb on decorative pieces, to shake them.

11.17. In every pool including wave pool and attractions “Slow River” forbidden:

11.17.1. for children with height under 1 m 60 cm (on the attractions “Slow River”  under 1 m 40 cm)  to swim in the pools without adult’s attendance and without swimming vests;

11.17.2. to use helping objects for swimming (circles, rafts, boards, etc.), except for children's swimming vests;

11.17.3. to use any cleaning products, ointments, lotions etc. Before visiting waterslides and pools the Visitor must take a shower;

11.17.4. to clog the water of the pools, to throw foreign objects in the pools, to plug special sprayers and nozzles, to jump on fences of drain holes and trenches;

11.17.5. to run, jump on adjacent platforms, to do sharp movements, to push other Visitors, to climb on barriers, bridges and decorative figures;

11.17.6. to jump and dive into the water from the edges, to hold each other under water, to hold the breath under water, to shout, use acrobatic jumps.

11.17.7. to climb, to walk and to run on the side of the pool and fencing ;

11.17.8. to swim in sunglasses;

11.17.9. to entry to the pools or to leave them in non-designated places.

 

11.18. Visitors are required to meet the requirements and commands of the Aqua Park instructors and respond to their signals and warnings.

Section 12. Rules of visiting saunas, baths and font

12.1. Visiting sauna, bath and fonts for people with cardiovascular disease including those with pacemakers, as well as other persons mentioned in p. 3.2. of these Regulations, it is prohibited.

12.2. Minor Visitors under the age of 17 years old inclusive must be in the saunas and baths accompanied by adult Visitors.

12.3. Visiting saunas and baths for persons in condition of alcoholic, narcotic, psychotropic intoxication, and persons under the influence of other intoxicating substances is prohibited.

12.4. Visitors are not permitted to consume alcoholic and soft drinks when visiting saunas and baths.

12.5. Entrance to the sauna and bath is carried out strictly in bathing suits.

12.6. Visitors are required to use individual towels when being in the sauna.

12.7. It is strictly forbidden to pour water and other substances to the sauna heater. It is forbidden to bring into the sauna spray liquid, food and drinks.

12.8. Visitors are forbidden to use bath brooms on the territory of the Aqua park.

 

12.9. Not permitted to use the sauna for personal hygiene (shave, wash personal items, etc.). Not allowed to use a bath and a sauna for drying towels and personal items.

12.10. Visitors are forbidden to leave towels and clothing in the baths and saunas.

12.11. Visitors are not allowed to touch the metal parts of the equipment installed in saunas and steam baths when visiting saunas and baths.

12.12. Visitors are not allowed to adjust the devices located in the areas of baths and saunas.

12.13. Visitors are not allowed to put on the body cream, oils, scrubs and other cosmetic and therapeutic agents and use variety of tinctures and extracts on the territory of  baths (saunas);

12.14. After visit the sauna (bath) and before visit the water- entertainment area Visitors are required to take a shower.

12.15. Technical specifications of sauna and bath:

- Sauna - the heater power is 25 KW, designed for 20 seats, the area of the sauna - 16.21 sq. m., temperature is 80 degrees, the number of saunas in the Aqua park – two.

- Steam bath consists two steam generators, power is 12 KW, designed for 16 seats, the area of the baths - of 16.67 sq. m., the temperature – 45 degrees, the number of baths in the Aqua Park - two.

12.16. The rules of visiting saunas and baths are indicated, including on the stand in front of the sauna and bath.

12.17. Entry and exit into the font should be carried out by Visitors only holding on provided the design handrails. The Administration of the Aqua Park does not recommend Visitors to stay more than 10 seconds in the font because of possible hypothermia. The Administration of the Aqua Park does not recommend visit the font for children under 14 years. Visit the font for children shorter than 1 m 60 cm without an adult Visitor  and without  swimming vest is strictly prohibited.

 

Section 13. The rules of visiting Jacuzzi

13.1. Visiting Jacuzzi Visitors must hold on tight to the handrails when entering into the bowl and leaving it (there is a ledge).

13.2. Visiting Jacuzzi is restricted to individuals with medical contraindications.

13.3. Visitors are prohibited to pour drinks and other liquids to Jacuzzi.

13.4. Diving under the water in Jacuzzi is forbidden.

 


Section 14. Procedure of visiting massage cabin

14.1. On the territory of the water park is provided with a relaxing (not medical ) massage .

14.2. Payment for the provision of massage services is performed with an electronic bracelet according to the price list.

14.3. The Administration of the Aqua Park recommends to learn the schedule of massage services before payment. After payment the therapist assigns the Visitor to a specific appointment time.

14.4. In case of delay Visitor more than 10 minutes, the therapist has the right to service other clients.

14.5. In case of delay or denial of service the Visitor is obliged to notify in advance the Aqua Park administrator.

14.6. To comply with sanitary-epidemiological norms before working with each new Visitor, the therapist providing the service veiled massage table with clean or disposable underwear (cloth), washes his hands with disinfectant.

14.7. It is forbidden to visit the massage cabin to persons with medical contraindications (malignant blood diseases and hemophilia, and malignant tumors, scurvy, gangrene, thrombosis of vessels in the period of its occurrence, of the syndrome, cardiac aneurysm, aortic, peripheral vascular, mental illness with significantly altered mentality, active tuberculosis, venereal disease in the period of possible infection, osteomyelitis (inflammation of bone marrow), acute and chronic, kaupallisesti syndrome (pain in the form of a burning sensation) after peripheral nerve injury, circulatory failure and pulmonary heart disease, AIDS, purulent processes of any localization, pustular skin lesions, inflammation of the lymph nodes, blood vessels increased, the cohesion with the skin and the underlying tissues, multiple allergic skin rash with hemorrhages, angioedema, hypertensive crisis, hypotension, cerebral (cerebral vessels), nausea, vomiting, abdominal pain, etc.), and in a state of alcoholic, narcotic and other intoxication.

14.8. The Visitor must notify the massage therapist about chronic diseases or poor health at the time of visiting massage services.

 

Section 15. Rules of visiting the public catering area of the Aqua Park

15.1. On the territory of catering areas is prohibited: 

-to smoke;

- to litter and disrupt the sanitary condition in the food catering area (to throw away the leftover food and dishes out of boxes, to spit on the floor, throw chewing gum); 

- to climb with feet on tables, chairs, bar counters;

- to apply vandal actions to the equipment, throwing food, utensils;

- to bring food, drinks, except of children's special food;

- to violate accepted standards of behavior in public places, to be rude to the staff and Visitors, to raise voice to staff and Visitors, to humiliate and to insult them, to divert staff with extraneous conversations.

15.2. Service may be denied to a person whose behavior may present a threat to order, security of staff and visitors, the hygienic condition of the Aqua Park and/or contrary to socially accepted rules of behavior and morality;

15.3. Since the Aqua Park is a high-risk area, Visitors are required to monitor the amount of consumed alcoholic beverages by them, to adequately assess their physical condition, understand the risks of being in alcoholic condition by the water and listen to the comments of the bar staff about the amount of consumed alcohol by them.

15.4. The provision of catering services is available for money calculated to the electronic bracelet.

15.5. It is forbidden to bring food or drinks outside cafes and bars. To take food or drinks outside the catering facilities is possible only with permission of the Administration of the Aqua Park, only in packaged form and in the presence of the check.

15.6. Visitors are responsible for broken or damaged not for their own fault dishes in the amount of its value.

 

Section 16. Rules of visiting the surfing attraction Flowrider

16.1. Surfing attraction (FlowRider) simulates the surfing on the wave in a controlled environment with stable parameters. Riding is carried out in the supine position (on the bodyboard). Visitor manage the bodyboard by moving the center of gravity of the body (displacement of the point of putting a load to the bodyboard changing the angle of inclination of the body).

16.2. Surfing-attraction – area of increased injuries, compliance with regulations and good physical condition to reduce the chances of injury.

Surfing attraction requires of Visitors to physical effort and activity. Before visiting surfing attraction the Visitors should assess their physical abilities. The administration of the Aqua Park recalls that stay in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health condition before using the Aqua Park.

16.3. The Aqua Park Administration recalls that the rest in the Aqua Park is an extreme form of recreation and everyone should assess their capabilities and health status before using the water park facilities.

16.4. The use of the attraction may include the following risks (non-exhaustive list):

- injuries of the fingers and toes, limbs, bruises, wounds, lumps;

- a stretching of muscles and ligaments;

- dislocations of the extremities;

- injuries in the fall from the Board;

- etc.

16.5. The use of attraction is forbidden:

- pregnant;

- in the presence of pain and back injuries, joints, and neck;

- injuries with the shoulder joints (particularly when offsets);

- recovering (after surgery, accidents, the presence of gypsum);

- in the presence of a defect or heart disease and/or presence of a pacemaker;

- in a state of alcoholic, narcotic, toxic intoxication, under the influence of medicines, reducing the response;

- persons who have any physical limitations;

- refusing to comply with these rules or not understanding them;

- children under the age of 15 years;

- the persons shorter than 1m 40cm,

- persons weighing more than 89 kg

- as well as other persons specified in these Rules.

In case of a dispute regarding anthropometric data and/or the age of the Visitor, the final decision on admission is taken by the instructor of the attraction.

16.6. Before use the attraction the Visitor is obliged:

- be instructed in the technique of riding by instructor;

- to put off any type of jewelry (chains, bracelets, watches, rings, piercings etc.) and other hanging items.

16.7. The procedure for use the attraction:

At the same time on the same ride can be and ride only one person.

The Visitor passes the Safety Instruction, takes board for riding lying down and passes to the attraction. One visit is 5 (five) minutes per Visitor. Changing the Visitors within the allotted five minutes of time is not allowed. In case of instruction does not require to the Visitor or the Visitor voluntarily abandoned it, riding time is not added.

The start time begins after clicking the instructor button on the timer. After riding time the Visitor comes to the instructor, to return a board for riding and go out of the surfing zone of attraction for the protective elements.

16.8. Instructions for use the attraction: required to omit the bodyboard on the water flow with the smooth side down and lie down on the stomach with face to the water flow, while the hips should lie on the rear edge of the board. The legs have to pull back to help control a board. You must grab your hands at the front edge of the board then gently push to the stream. Skating does not allowed on the knees.
While riding, need to keep the board in the center of the water flow. Manage the board can be easy by weight transfer. You must try to keep the board in the direction of oncoming water flow. Align the edge - the basic principle of skating .

Start with a board is carried out only at the top of  Flowrider and just lying on the board.

16.9. It is prohibited to jump and ride to the attraction at high speed.

16.10. It is forbidden to walk on the surface for skating, flex the board while riding, start from the side of the tracks, jump from the board, walk and roll down canvas cover.

16.11. While riding the Visitor is obliged to carefully follow the instructions received during training and use attraction for its intended purpose - simulation ride on the bodyboard (lying). Responsible for minors in the group is the leader of the group.

16.12. If the Visitor feels that a further stay in the attraction threatens his security, he shall immediately stop riding and report about it to the instructor.

16.13. If the Visitor is unable to continue riding for any reason (including as part of a group) within their purchased time, money will not be returned.

16.14. The instructor can stop skating if it threatens the safety of Visitors or other persons in the water and recreational water park area.

16.15. The Visitor can be removed from the surfing attraction, and riding time can be stopped, if the visitor behavior poses a threat to others or to property of the Aqua Park.

16.16. The Aqua Park administration does not responsible for the injuries on surfing attraction . Parents are responsible for their minor children.

 

16.17. Administration of the Aqua Park strongly recommends to use the surf ride is only with good physical training, taking into account individual peculiarities of the organism.

16.18. Administration does not recommend using surfing-attraction to persons whose weight exceeds 80 kg.

16.19. Administration has the right to stop (pause) the work of surfing attraction, receiving payments for services in the cases provided by these rules.

 

Section17. Procedure for provision of medical assistance to Visitors

17.1. All Visitors of the Aqua Park are entitled to provide first medical aid.

17.2. In case of sickness or injury, the Visitor must contact the clinic located on the second floor in a Water area of the Aqua Park.

17.3. Visitor can contact the clinic on their own or with the assistance of the Aqua Park staff.

17.4. When contacting the clinic, the Visitor is obliged to inform a medical staff the details (name, year of birth, address), as well as the time and place of injury or the occurrence of illness. This information is logged in a medical journal with the purpose of statistical accounting.

17.5. The medical staff of the Aqua Park does not issue certificates, sick leaves, official opinions, statements.

17.6. The medical staff of the Aqua Park provides first aid and reserves the right to call an ambulance, if necessary.

17.7. In case of refusal recommendation of medical staff, as well as the refusal to render first aid, if need be affected, the medical staff responsibility for the victim does not responsible.

 

Section18. Responsibility for violation of the Rules

18.1. In case of loss or damage a property of the Aqua Park caused by the Visitor, he is obliged to compensate the damage caused and also be responsible for other violations committed by him in accordance with applicable Russian legislation.

18.2. For the damage caused to the Aqua Park and located in its property, property and/or health Visitors, the Visitor is responsible in accordance with Russian legislation. For damage caused by minors and persons with disabilities, are responsible their parents or guardians.

18.3. Parents, guardians or other accompanying minors the adults are responsible for reviewing arrived with them together minors with rules of the Aqua Park and the observance of these Rules.

18.4. The Aqua Park Administration does not bear responsibility for minor visitors aged till 17 years inclusive who were left without attendance of an adult person. The Aqua Park Administration does not bear responsibility for the state of health and possible injuries of a minor person (child, teenager) if the minor person (child, teenager) was left without attendance of an adult or if the minor person defied these Terms or violated rules of visit of an Aqua Park, including the instructions of using water attractions and/or pools.

18.5. In case of losing a bracelet or damaging it the Visitor is obliged to compensate its cost of 600 rubles to the Aqua Park.

18.6. The Visitor is obliged to pay a penalty of 1500 rubles for smoking in the places which are not meant for this purpose.

18.7. The Visitor pays a penalty of 100 rubles for losing or damaging a number (badge) from the wardrobe.

18.8. The Visitor suffering of pecuniary and / or non-pecuniary damage is obliged to inform the Aqua Park employee stating the time, place, circumstances of incident and the persons who were witnesses of the incident.

18.9. The Aqua Park Administration does not responsible for the safety of personal belongings or jewelry, other valuables of the Visitors left unattended in the Aqua Park, or because they were lost and/or partially damaged by a Visitor.

18.10. The Aqua Park does not bear responsibility for the consequences concerning health and property of the Visitors (an injury, damage, other harm) or the damage caused to involved third persons. Also the Aqua Park does not accept and does not review the complaints if such consequences resulted from non-compliance or not following the requirements and the recommendations fixed in these Terms, information specified on precautionary signs and texts, and not following lawful instructions of the personnel of the Aqua Park.

18.11. Aqua Park staff is authorized to take action against the Visitors in a state of alcohol or narcotic intoxication, in mentally unstable condition, as well as against the Visitors who do not respond to the comments of staff and do not comply with this Regulation.

18.12. The Visitor agrees to comply with the Rules and bears full responsibility for his violation in accordance with these Rules and applicable laws of Russian Federation. Failure to comply with the Rules of visiting the Aqua Park is ground to removal of the Visitor from the Aqua Park without any monetary compensation.

18.13. For non-performance or improper performance of obligations on rendering services the Aqua Park Administration is responsible under legislation of Russian Federation.

18.14. Claims related to the shortcomings of the service rendered, may be brought by the Visitor in accordance with the legislation of the Russian Federation. The order and terms of consideration of Visitors claims are governed by laws of Russian Federation.

18.15. The Visitors who have entered any technical and service rooms bear the full responsibility for malfunctions and accidents that took place in that area or are a result of their actions above technical engineering equipment of the Aqua Park.

18.16. The Visitor is obliged to pay a penalty of 1500 rubles for losing or breaking the key of a storage locker.

18.17. The Visitors are required to pay a fine of 300 rubles for losing or damaging the towels.

 

18.18. If the Visitor has lost the electronic bracelet, he must pay a fine in accordance with c. 18.5 of these Rules. With loss of an electronic bracelet, the Visitor must immediately contact the representative of the Aqua Park Administration.

The Aqua Park Administration does not return deposited on the lost electronic bracelet money if before blocking of the electronic bracelet another person used it (payment services, etc.). The Aqua Park administration returns to the Visitor only those funds that are placed on an electronic bracelet at the time of its blocking.

 

Section19. Procedure actions of Visitor in emergency situations

19.1. In case of emergency situations – natural disasters, manmade disasters, fire, etc., Visitors should not panic.

19.2. Visitors are required to strictly follow the staff command.

19.3. After the staff command or alarm signal transmitted in the paging system, Visitors must vacate, leave the rides and swimming pools, facilities of changing rooms, bars, restaurants, toilets and so on, and go out to the open areas, to leave the Aqua Park using the emergency exits, fire escapes and transitions.

19.4. Lockable emergency exits at the Aqua Park:

• 1st emergency exit – 1st floor, entrance for staff from side of “Amazonka”;

• 2nd emergency exit - 1 floor, entrance with the name “Amazonka”;

• 3rd emergency exit – 1st floor, finish yellow and red slide;

• 4th emergency exit-2nd floor, next to the clinic, exit to the tower and to the street of fitness side;

• 5th emergency exit – 2nd floor, to the right of flowrider, exit to the terrace;

• 6th emergency exit – 2nd floor, to the right of wave pool, access to the terrace;

• 7th emergency exit - 2nd floor, to the left of the wave pool, access to the terrace;

• 8th emergency exit – 2nd floor, next to the plunge pool, exit to the terrace;

• 9th emergency exit – 2nd floor, left of flowrider, exit to the terrace;

• 10th emergency exit – 2nd floor, next to the saunas, the exit to the metal stair located the parking;

•11th emergency exit - 3rd floor, in front of the bistro;

• 12th emergency exit - 3rd floor, next to the sushi bar, exit to the tower and to the street of fitness side;

• 13th emergency exit - 1st floor, in the locker room of rescuers.

19.5. Emergency exits at the Aqua Park automatically opened when a fire alarm system triggered:

• Emergency exit – the guard post, offices area, 1 floor;

• Emergency exit – next to office of Administration (smoking room) to outdoor swimming pools area;

• Emergency exit – 1st floor, in front of the end of the grotto, exit to the tower and to the street of fitness side;

• Emergency exits – 1st, 2nd, 3rd floors, near the stairs leading up to the start of the slides, exit to the tower and to the street of fitness side;

• Emergency exits – 1st floor, hall, next to the bar hall, exit to the street from the parking lot;

• Emergency exits - 1st floor, hall, next to the souvenirs shop, exit to the street from the parking lot.

19.6. The entrances to the locker room will be blocked by staff. Evacuation diagrams are posted on the territory of the Aqua Park.

19.7. Leaving the Aqua Park , the Visitors should keep calm, keep the ticket, do not run, do not create crowding in the aisles and stairways, hold on to the handrails, do not climb over the fence and lean on them, to avoid moving on places located on top.

19.8. Adult visitors must ensure the safe evacuation of children. 

19.9. Gathering places for evacuated Visitors located:

- car parking in front of the restaurant "Amazonka" from the street F. Amirkhana.

- car parking from the street Sibgata Khakima.

Section 20. Final provisions

12.1. These Rules are published on www.kazanriviera.ru site, as well as posted on the information desk ( “Consumer Zone”) and elsewhere in the territory of the Aqua Park .

If the Visitor violates the Rules and is forcibly removed from Aquapark, the unused part of the advance payment is NOT REFUNDED.






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